Closed listing
Seasonal Part-Time Keyholder
- Vaughan, ON, Canada
Part-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Part-time
- Closing date
- Experience
- With a customer-obsessed culture that begins with an exceptional employee experience, we’ve spent over 40 years becoming Canada’s largest specialty toy and children’s bookstore.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
We’re hiring! Mastermind Toys is growing, and we want YOU to be part of our exciting journey! With a customer-obsessed culture that begins with an exceptional employee experience, we’ve spent over 40 years becoming Canada’s largest specialty toy and children’s bookstore. At Mastermind Toys, we believe that Play Comes First!
We’re looking for a dedicated seasonal part-time Keyholder to join our Vaughan, ON location! As a Keyholder, you'll create a fun and engaging experience for parents and children by delivering exceptional customer service. You'll collaborate with the team and take ownership in driving store success, profitability, and growth.
Job Responsibilities
Sales Assistance and Processing
We sincerely thank all applicants for their interest in Mastermind; however, only those selected for an interview will be contacted.
Benefits
We’re looking for a dedicated seasonal part-time Keyholder to join our Vaughan, ON location! As a Keyholder, you'll create a fun and engaging experience for parents and children by delivering exceptional customer service. You'll collaborate with the team and take ownership in driving store success, profitability, and growth.
Job Responsibilities
Sales Assistance and Processing
- Greet, actively approach & assist customers consistent with the Mastermind customer experience philosophy; ensure customers are always the primary focus over tasks
- Seek to understand customer needs, communicate relevant product information; be able to explain/demonstrate product use (demonstrate sound product knowledge across all product categories), age target, special features, options etc. & in-store promotions; make suggestions for additional product to enhance purchase. Inform customers of services and specials. Consistently deliver a shopping experience that is BETTER than expected
- Receive & process payments, returns, exchanges accurately & in accordance with POS procedures and customer service and sales philosophy. Complete all associated POS paperwork and balancing tasks
- Gift wrap purchase to standard
- Complete ongoing training; review updates/notices and actively apply learning
- Actively contribute to achieve team and store goals; share knowledge and contribute to positive working/shopping environment and support continuous learning
- Complete opening store procedures that include, but are not limited to, deactivating store alarm, ensure inventory replenishment, performing an open count of registers, and ensure store is organized and ready for customers
- Conduct closing store procedures that include, but are not limited to, ensuring the sales floor is visually merchandised to company standards, delegating cleaning tasks, completing POS Day End Paperwork Checklist, performing loss prevention check of associates, and lock the store and set the alarm at the end of shifts, and escalate issues as necessary
- Participate to maintain best practice merchandising standards throughout the shift; keep store shelves fully stocked and neat; assemble product as required
- Participate in safeguarding staff, customers & product through pro-active assistance; comply with loss prevention and health and safety & emergency procedures
- May be asked to participate in the health & safety committee and/or first aider programs. Ensure personal conduct is consistent with safety and security policies
- May process inventory in and out of store in accordance with standardized procedures. May participate in inventory counts
- Participate in general store upkeep including dusting, floor, carpet, window, kitchen and bathroom cleaning. Participate (as applicable) in external walkway maintenance. Complete other duties as may be assigned from time to time
- High school diploma preferred. In progress considered
- Previous retail sales experience preferred; comparable experience may be considered
- Demonstrated ability & interest to provide exceptional quality customer focused sales assistance
- Able to project an enthusiastic, polite and welcoming demeanor
- Able to follow instructions and complete work accurately
- Demonstrated interest in Mastermind Toys product line
- Strong & clear verbal and written communication skills
We sincerely thank all applicants for their interest in Mastermind; however, only those selected for an interview will be contacted.
Benefits
- Flexible schedule
- On-site parking
- Store discount
More about this job
Responsibilities
Provide engaging, customer-focused sales assistance, explain products and promotions, process transactions and returns, and contribute to team and store goals. Support store operations by opening and closing the location, maintaining merchandising and inventory standards, following safety and loss-prevention procedures, and completing general upkeep.
Requirements
A high school diploma is preferred, and previous retail sales experience is preferred, though comparable experience may be considered. Candidates should demonstrate customer-focused sales ability, an enthusiastic and welcoming demeanor, accuracy in following instructions, interest in the product line, and strong verbal and written communication skills.
Skills
- Customer Service
- Retail Sales
- Product Knowledge
- Verbal Communication
- Written Communication
- Point-of-Sale Processing
- Cash Handling
- Store Opening and Closing
- Visual Merchandising
- Inventory Replenishment
- Loss Prevention
- Health and Safety
- Gift Wrapping
- Teamwork
- Attention to Detail
- Cleaning and Store Upkeep
Benefits
- Flexible Schedule
- On-Site Parking
- Store Discount
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
- Security & Safety
Keywords
- Retail Sales
- Customer Service
- Customer Experience
- Product Knowledge
- Point-of-Sale (POS)
- Payment Processing
- Returns and Exchanges
- Gift Wrapping
- Store Operations
- Opening Procedures
- Closing Procedures
- Visual Merchandising
- Inventory Replenishment
- Inventory Counts
- Loss Prevention
- Health and Safety
- Emergency Procedures
- Cash Register Balancing
- Teamwork
- Store Cleaning
- Toy Retail
- Children's Books