Assistant Manager
- York, ON, Canada
$21 to $22 CAD / hour · Full-time
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Job details
- Pay
- $21 to $22 CAD / hour
- Job type
- Full-time
- Posting language
- English
Original job description
As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.
Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.
Responsibilities:
- Managing labour costs through effective floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example
As a multi-unit Tim Hortons franchisee, Pioneer Food Services Limited offers some unique benefits and perks, such as:
- Competitive wages
- Quarterly performance-based bonus program
- Company RRSP matching program
- On the job training
- Incentive and recognition programs
- Community involvement opportunities
- Discounted food and drink while working
- Health and dental benefits for qualifying employees
- The ability to participate in the Team Tim Horton's Scholarship Program
- Advancement opportunities at the restaurant, operations, and head office level
- Opportunities to receive training and development in food safety and health and safety
Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.
Compensation:
- $21.00-22.00/hr
- Bonus pay
- Group insurance benefits
In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Employee discount
- Paid training
- Other
More about this job
Responsibilities
The Assistant Manager at Pioneer Food Services Limited will help run the restaurant each day, coach and train team members, and keep guest service, cleanliness and safety standards high. They will also control labour and food costs, resolve guest complaints, and help with hiring.
Requirements
Pioneer Food Services Limited needs candidates with 1-3 years of quick-service restaurant experience in a supervisory role, plus practical skills in coaching and training staff.
Skills
- Team leadership
- Staff training and coaching
- Guest service
- Labour cost management
- Food and paper cost control
- Order guides
- Health and safety compliance
- Food safety
- Conflict and complaint resolution
- Recruitment and interviewing
- Scheduling
- Operations planning
- Performance management
- Promotion and product launch execution
Benefits
- Quarterly performance-based bonus program
- Company RRSP matching program
- Health and dental benefits
- Group insurance benefits
- Discounted food and drink
- Paid training
- Incentive and recognition programs
- Advancement opportunities
- Flexible schedule
- Relocation seniority transfer
Categories
- Food & Beverage
- Retail
- Management & Leadership
- Hospitality
Keywords
- Assistant Manager
- quick-service restaurant
- restaurant supervisor
- shift supervisor
- team leader
- food service management
- restaurant operations
- labour cost control
- food cost control
- inventory ordering
- guest service
- staff training
- coaching
- food safety
- health and safety
- franchise
- Tim Hortons
- recruitment
- store management
- retail food service
Seniority
Entry level
Perks
- Flexible hours
- Retirement plan
- Relocation support
- Performance bonus
- Employee discount
- Meals
- Paid training
Tools
- order guides