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Supervisor/Team Leader - Metrotown FC

  • Burnaby, BC, Canada

Full-time · Part-time

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Job details

Job type
Full-time · Part-time
Apply by
Posting language
English
Posted

Original job description

Note: candidate will be working as team member during probation period (3 MONTHS) before moving to this position. 

Join our growing team! We are looking for a Restaurant Manager!

As a Restaurant supervisor, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

In this position you will:

  • Manage the shift by ensuring your team has all the tools they need to succeed

  • Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment

  • train and coach a diverse team to achieve and maintain Tim Hortons high standards of operation

  • Promote a respectful team environment and manage team members with open communication and understanding

  • Manage inventory and ordering

Requirements:

  • Previous experience as Supervisor/ Team leader at tim hortons required.

  • Strong leadership and customer service skills

  • Knowledge of food safety and health regulations

  • Ability to supervise staff and manage shift operations

  • Experience with cash handling, TDL, Inventory and POS systems

  • Flexible availability, including early mornings, weekends, and holidays

Why work for us?

  • Scholarship program

  • Fast paced work environment

  • Potential to grow

Please note that this position requires successful completion of a three-month probationary period. In addition, candidates must have open availability for six days per week, as this is a requirement of the role.

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

More about this job

Responsibilities

The Supervisor at Tim Hortons will run the shift, train and coach team members, and keep food, service and cleanliness up to standard. They will also manage inventory and ordering and support the owner in daily restaurant operations.

Requirements

Candidates need previous Tim Hortons supervisor or team leader experience, strong leadership and customer service skills, and knowledge of food safety rules. They also need cash handling, POS and inventory experience, and open availability six days a week.

Skills

  • POS systems
  • TDL
  • inventory management
  • ordering
  • cash handling
  • food safety
  • health regulations
  • staff training and coaching
  • shift management
  • customer service
  • team leadership
  • equipment operating procedures

Benefits

  • Scholarship program
  • Potential for growth

Categories

  • Food & Beverage
  • Retail
  • Management & Leadership
  • Hospitality

Keywords

  • Tim Hortons
  • team leader
  • shift supervisor
  • restaurant supervisor
  • quick service restaurant
  • food safety
  • inventory
  • ordering
  • POS
  • cash handling
  • TDL
  • staff training
  • customer service
  • Burnaby
  • retail food service
  • restaurant management

Seniority

Mid level

Tools

  • POS system
  • TDL
  • inventory system

Languages

  • English

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