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Afternoon Shift Supervisor

  • Peterborough, ON, Canada

Full-time · Part-time

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Job details

Job type
Full-time · Part-time
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Posting language
English
Posted

Original job description

As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.

In this position you will:

  • Work with the Restaurant Management team to train, develop and communicate with team members in a way that motivates a positive work environment.
  • Be able to lift up to 25 lbs as well as be fast paced.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
  • Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
  • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.
  • You must be available to work closing shifts and weekends.

Requirements:

  • Tim Hortons experience is an asset
  • Previous supervisory experience in Quick Service
  • Flexible schedule

Why work for us? We offer:

  • Scholarship program
  • Fast paced work environment
  • Potential to grow
  • Amazing team work

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

More about this job

Responsibilities

The Afternoon Shift Supervisor at Tim Hortons will direct the team on shift, train and coach staff, and delegate operational tasks. They will also resolve guest issues and work with management to improve quality, efficiency and profitability.

Requirements

Candidates need previous supervisory experience in quick service; Tim Hortons experience is an asset. They must be able to lift up to 25 lbs, work at a fast pace, and keep a flexible schedule including closing shifts and weekends.

Skills

  • Team leadership
  • Staff training and development
  • Delegation
  • Operations management
  • Guest issue resolution
  • Quality and service standards
  • Food service operations
  • Cash handling
  • Efficiency optimization
  • Scheduling
  • Lifting up to 25 lbs
  • Fast-paced work
  • Customer service

Benefits

  • Scholarship program
  • Potential for growth

Categories

  • Food & Beverage
  • Customer Service & Support
  • Management & Leadership
  • Retail

Keywords

  • Shift Supervisor
  • Tim Hortons
  • quick service
  • fast food
  • restaurant supervisor
  • team leader
  • shift lead
  • restaurant management
  • guest service
  • customer service
  • food service
  • operations
  • training
  • closing shift
  • weekend shift
  • retail food

Seniority

Mid level

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