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store manager, Varennes to Saint-Hyacinthe Area, QC
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- $59,400 to $78,450 CAD / year
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Tim Hortons | M.G. Shore Restaurants Inc.

Assistant Manager

Burlington, ON, Canada

Full-time

Apply on app.higherme.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Experience: Minimum of 2+ years in a supervisory role in the food service industry, with experience in team leadership and operations management.
Posting language: English
Posted: Oct 29, 2026

Original job description

As the Assistant Manager, you'll be a key leader in the operations of the restaurant. You’ll work closely with the management team to ensure smooth operations, maintain top-quality standards for both food and service, and actively contribute to a positive work culture. Your role will also include helping to develop team members, managing inventory, and supporting the staffing needs to meet the demands of our business.

Key Responsibilities:

Operations Management: Assist in the day-to-day operations of the restaurant & food service areas, ensuring all processes run smoothly & efficiently.
Team Development: Lead by example to motivate, mentor, and develop team members. Provide training on customer service, food safety, and operational procedures. Foster a culture of teamwork and professional growth.
Inventory Control: Manage inventory levels, ensure proper ordering of supplies, and minimize waste through efficient stock management.
Quality Assurance: Ensure food quality and safety standards are consistently maintained, and monitor health and sanitation compliance.
Customer Service: Address customer inquiries, concerns, and complaints in a professional and timely manner. Ensure customer satisfaction and enhance the guest experience.
Scheduling & Labor Costs: Help with employee scheduling, ensuring that shifts are properly filled and labor costs remain within budget.
Performance Monitoring: Track and evaluate team member performance, providing feedback and recognition to high performers while addressing any areas for improvement.
Financial Management: Assist with financial tasks, including cash handling, daily revenue reports, and cost controls.
Collaboration with Management: Work with the management team on marketing efforts, special promotions, and overall business strategies to drive sales and growth.

Qualifications:

Minimum of 2+ years in a supervisory role in the food service industry, with experience in team leadership and operations management.
Strong ability to develop team members, foster a positive culture, and provide constructive feedback.
Knowledge of inventory management, food safety standards, and health regulations.
Excellent communication, leadership, and problem-solving skills.
Ability to remain calm under pressure and manage multiple priorities in a fast-paced environment.
Flexibility to work days, afternoons, nights, weekends, and holidays as needed.
Passion for the food service industry and providing exceptional guest experiences.

M.G. Shore Restaurants, proudly operating as Tim Hortons, is a locally Canadian owned and operated franchise group based in the vibrant city of Oakville, Ontario. Since opening our first location in 2001, we have grown to manage five busy Tim Hortons locations, each committed to delivering the signature quality, speed, and service that Canadians know and love.

With over two decades of experience in the quick-service restaurant industry, our success is built on the foundation of a hard-working, passionate team and a strong commitment to serving our community. Whether it’s a friendly smile at the drive-thru, a perfectly brewed coffee, or a freshly baked donut, our team takes pride in making every guest experience exceptional.

We are proud supporters of community-focused initiatives such as Smile Cookie Week, Camp Day, and various local partnerships and fundraising events throughout the year. Giving back is not just something we do - it’s part of who we are.

At M.G. Shore Restaurants, we’re more than just a workplace - we’re a team with purpose, driven by community, connection, and Canadian tradition.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Apply on app.higherme.com About employer

More about this job

Responsibilities

The Assistant Manager at M.G. Shore Restaurants will help run the restaurant day to day, coach and train team members, manage stock and scheduling, and keep food quality and customer service high.

Requirements

Candidates need at least 2 years of supervisory food service experience, knowledge of food safety and inventory, strong leadership and communication skills, and availability for any shift.

Skills

Team leadership
Staff training and mentoring
Performance feedback
Inventory management
Ordering and stock control
Waste reduction
Food safety standards
Health and sanitation compliance
Customer service
Complaint resolution
Employee scheduling
Labour cost control
Cash handling
Daily revenue reporting
Cost control
Problem-solving
Multitasking in fast-paced settings
Promotion and marketing support

Keywords

Assistant Manager
restaurant management
quick-service restaurant
food service
Tim Hortons
team leadership
inventory management
food safety
scheduling
labour cost control
customer service
cash handling
shift supervisor
store operations
health and sanitation compliance

Seniority

Mid level

Tools

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Jobs in Canada