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Added 6 mins ago
SC
shift supervisor - Store# 83271, 200 TWO NATIONS CROSSING
Starbucks Coffee Company
Fredericton, NB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 37 mins ago
Front End - Supervisor Front End II
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Added 20 mins ago
FP
Restaurant manager
Freshslice Pizza
Geraldton, ON
- Full-time
Added 20 mins ago
WC
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- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 20 mins ago
EC
Technician - Part Time - Halifax
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Halifax, NS
- Part-time
…systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 21 mins ago
MC
Store Lead
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Winnipeg, MB
- Full-time
Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
Added 36 mins ago
C
Field & Infusion Nurse (RN)
Cencora
Vancouver, BC
- Full-time
Excellent customer service skills for managing daily interactions with: patients, family members, physicians and our clients. Strong written and verbal communication skills
Added 1 hour ago
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Front End Checkout Team Associate
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7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 51 mins ago
TW
Restaurant manager
The Wendy's Company
Kingston, ON
- Full-time
Ensure that food and service meet quality control standards
Added 51 mins ago
PH
Restaurant manager
Pizza Hut Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Added 51 mins ago
J
Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North Bay, ON. This role will be responsible for managing a book of personal lines…
Added 51 mins ago
FR
Live-Out Building Superintendent
FirstService Residential Canada
Toronto, ON · Scarborough, ON
- Full-time
Strong customer service experience with residents is essential
Added 51 mins ago
FR
Strata Coordinator
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Vancouver, BC
- Full-time
Must have a Strata Manager License
Added 1 hour ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
Must have the ability to maintain a Security Officer level security clearance · Must have the ability to obtain a Vulnerable Sector Criminal Record Check
Added 1 hour ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
Active RIBO license required
Added 1 hour ago
J
Private Client Account Manager – Personal Lines Insurance
JobsMedia.io
Toronto, ON
- Full-time
…currently have an exciting opportunity for a Private Client Account Manager with a well-established brokerage in North York, ON. This role is perfect for someone who takes pride in…
Added 1 hour ago
J
Senior Commercial Lines Account Manager
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Toronto, ON
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RIBO license required, working towards CIP or CAIB (Company will support)
Added 1 hour ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
license required
Added 1 hour ago
TH
Restaurant manager
Tim Hortons Québec
Bracebridge, ON
- Full-time
Added 1 hour ago
J
Private Client Services (PCS) Account Manager | Hybrid
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Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Private Client Services Account Manager for an established Canadian insurance brokerage.
Added 1 hour ago
TH
Restaurant manager
Tim Hortons Québec
Mississauga, ON
- Full-time
Added 1 hour ago
J
Commercial Lines Account Manager
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Toronto, ON
- Full-time
Minimum 5 year of mid-market commercial insurance experience required · RIBO license required
Added 1 hour ago
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Assistant manager - retail
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Laval, QC
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…

Tim Hortons | McCluskey Group

Supervisor

Kanata, ON, Canada

Full-time

Apply on app.higherme.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

In this role, the Shift Supervisor is responsible for overseeing the level of service, product quality, product availability, food safety, and cleanliness during the shift, all while creating a positive and fun work environment where all employees can succeed.

Responsibilities include but are not limited to:

Health and Safety

Ensures all team members perform work in a safe manner including using personal protective equipment
Works in compliance with the occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
Ensures health and safety policies and procedures are adhered to during shifts, including documentation of any work related injuries or accidents
Records and utilizes logs as per food safety standards i.e. temperature log

Human Resources

Supervise team members
Assist Restaurant Manager in recruitment
Conduct pre-shift huddle and motivates employees throughout shift
Ensure employees are in proper uniform and standards
Provides coaching and feedback as necessary
Provides training as required

Customer Service

Ensures quality and standards are met
Handles customer service complaints with confidence, quickly and professionally
Puts corrective actions in place

Operations

Assigns duties to employees as required
Assigns floats and balances cash at the end of shift
Ensures restaurant is stocked, cleaned, staffed and prepared for following shift

Qualifications & Skills

Previous experience in food service industry
Excellent knowledge of Tim Hortons products and procedures
Strong communication and interpersonal skills
Previous supervision experience an asset
Excellent customer service focus
Consistent adherence to policies/procedures

Please note all candidates considered for hire will be required to successfully pass a criminal background check. Accommodations for job applicants with disabilities are available upon request.

Job Types: Full-time, Permanent

Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Apply on app.higherme.com About employer

More about this job

Responsibilities

The Shift Supervisor at Tim Hortons will run the shift day to day, keeping the team safe, the food safe and the restaurant clean and stocked. They will lead and coach employees, handle customer complaints and balance the cash at the end of the shift.

Requirements

Candidates need previous food service experience and excellent knowledge of Tim Hortons products and procedures. Supervision experience is an asset, along with strong communication skills and a strong focus on customer service.

Skills

Food safety logging
Temperature logs
Occupational health and safety compliance
Personal protective equipment
Injury and incident reporting
Team supervision
Staff coaching and feedback
Employee training
Recruitment support
Customer complaint resolution
Corrective action planning
Cash balancing
Shift scheduling and task assignment
Inventory and stock management
Tim Hortons products and procedures
Food service operations
Communication
Interpersonal skills

Keywords

Shift Supervisor
Tim Hortons
food service
restaurant supervisor
shift lead
food safety
health and safety
customer service
team supervision
cash balancing
inventory
coaching
quick service restaurant
QSR
fast food
restaurant management

Seniority

Entry level

Tools

Temperature log

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Work requirements

Jobs in Canada