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Shift manager - fast food restaurant

  • Shelburne, ON, Canada

Full-time

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Job details

Job type
Full-time
Experience
Experience: 2 years to less than 3 years
Working hours
30 to 40 hours per week
Posting language
English
Posted

Original job description

  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years

Work site environment

  • Noisy
  • Hot

Work setting

  • Food service establishment
  • Coffee shop

Tasks

  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Hire food service staff
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare food order summaries for chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check delivery of food trolleys

Supervision

  • 11-15 people
  • Food service counter attendants and food preparers
  • Kitchen and food service helpers
  • 16-20 people

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player
  • Initiative
  • Dependability

Employment terms options

  • Early morning
  • Evening
  • Shift

Employment terms options

  • Morning
  • Day
  • Weekend

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
More about this job

Responsibilities

Establish methods to meet work schedules, order food and kitchen supplies, and supervise, coordinate, train, and hire food service staff. Address customer concerns, maintain stock and operational records, prepare food order summaries, and supervise and check food trolley deliveries.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. Candidates must know the establishment’s culinary genres and be dependable, flexible, customer-focused, and effective communicators in a fast-paced environment.

Skills

  • Staff Supervision
  • Staff Training
  • Hiring
  • Scheduling
  • Food Service Operations
  • Food and Supply Requisitioning
  • Customer Complaint Resolution
  • Inventory and Sales Recordkeeping
  • Food Safety and Sanitation
  • Food Order Summarization
  • Delivery Inspection
  • Oral Communication
  • Interpersonal Skills
  • Customer Focus
  • Teamwork
  • Attention to Detail

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Fast Food Restaurant
  • Food Service Establishment
  • Coffee Shop
  • Staff Supervision
  • Staff Training
  • Hiring
  • Work Scheduling
  • Food and Kitchen Supplies
  • Food Preparation
  • Food Portioning
  • Sanitation
  • Food Safety
  • Customer Complaints
  • Stock Records
  • Repair Records
  • Sales Records
  • Wastage Records
  • Food Order Summaries
  • Culinary Genres
  • Food Trolley Deliveries
  • Food Preparers
  • Kitchen Helpers
  • Youth Employment
  • On-the-Job Training
  • Mentorship
  • Coaching
  • Welcoming Work Environment

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