Assistant Manager
- Maple Ridge, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
As an Assistant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Manager in running a successful business.
You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!
Your 2 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.
Why work for us?
· Scholarship Program
· Fast-paced work environment
· Potential for growth
Apply to this job if you:
· Demonstrate a passion for guest service and creating exceptional guest experiences
· Pride yourself on building relationships with guests and your team
· Have strong operational experience
· Have a passion for coaching and mentoring and are comfortable delegating tasks
· Are ready to take on the full responsibility of running a Tim Hortons restaurant
· Enjoy leading a diverse team in a fast-paced environment
· Are able to engage others and develop high performance within your team
Requirements
Customer service background preferred
Must be able to lift 25 lbs
Previous experience in Quick Service an asset
Friendly and outgoing
Previous management experience preferred
Preferable with a vehicle and able to start at 5am
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
More about this job
Responsibilities
The Assistant Manager at Tim Hortons | Sandhurst Group will lead and coach the restaurant team, recruit and train staff, and keep guest service and operations at a high standard. They will also help grow sales and manage costs while supporting the Restaurant Manager in running the business.
Requirements
Candidates need 2 to 5 years of supervisory quick-service experience, with a customer service background and prior management experience preferred. They must be able to lift 25 lbs, be friendly and outgoing, and be ready to start at 5am. A vehicle is preferred.
Skills
- Team leadership
- Staff recruiting
- Staff training
- Coaching and mentoring
- Delegation
- Customer service
- Guest relations
- Operational planning
- Sales growth strategies
- Cost management
- Scheduling
- Performance management
- Quick-service operations
- Food safety
- Communication
- Conflict resolution
- Time management
- Multitasking in a fast-paced environment
Benefits
- Scholarship program
- Potential for growth
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Retail
Keywords
- Assistant Manager
- restaurant management
- quick service restaurant
- QSR
- food service supervisor
- team leadership
- coaching
- recruiting
- staff training
- customer service
- guest experience
- operations management
- sales growth
- cost control
- shift supervisor
- fast food
- café
- retail food
- store management
- scholarship program
Seniority
Mid level