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Shift Supervisor 3-11

  • Drayton Valley, AB, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Seeking a person with great skills to get on well with fellow team members and guests alike

Shift is 3-11pm full time including weekends.

As a Supervisor at Tim Hortons, your top priority is guest satisfaction!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

The following provides an overview of the basic responsibilities of a Shift Supervisor:

You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.

You must be available to work 230pm-11pm including weekends

Note : no rural stream or lmia program available

General Responsibilities:

  • Train, monitor and reinforce food safety procedures to team members.
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
  • Work with Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
  • Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.

For high performing Shift Supervisors, there may be growth opportunities into Restaurant Management. We'd love to learn about you - apply today!

Why work for us?

  • Amazing team
  • Flexible schedules
  • Competitive wages
  • Comprehensive training

PLEASE NOTE

no lmia or rural stream available

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

More about this job

Responsibilities

The Shift Supervisor at Tim Hortons will run the daily restaurant shift, train and coach team members, and handle cash and customer concerns. They will also check that the store is ready to open and close and that service standards are met.

Requirements

Candidates need strong customer service skills and the ability to get along well with team members and guests. They must be available 2:30pm to 11pm including weekends.

Skills

  • Food safety procedures
  • Cash handling and register management
  • Customer service
  • Team leadership
  • Staff training and development
  • Scheduling
  • Delegation
  • Operations management
  • Problem resolution
  • Quality and service standards
  • Inventory and efficiency optimization

Benefits

  • Flexible schedules
  • Comprehensive training

Categories

  • Food & Beverage
  • Hospitality
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Shift Supervisor
  • Restaurant Supervisor
  • Restaurant Management
  • Food Service
  • Quick Service Restaurant
  • Customer Service
  • Food Safety
  • Cash Management
  • Team Leadership
  • Training
  • Scheduling
  • Coffee Shop
  • Hospitality
  • Tim Hortons
  • Fast Food

Seniority

Entry level

Perks

  • Flexible hours
  • Paid training

Tools

  • Cash register

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