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Tim Hortons

Sr. Analyst, Consumer Insights, Tim Hortons

Toronto, ON, Canada

For Candidates Based in Ontario: Base salary range of $70000 – $95,000 CAD. · Full-time

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Job details

Pay: For Candidates Based in Ontario: Base salary range of $70000 – $95,000 CAD.
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 2+ years of experience in a consumer insights position, from the client or supplier side (client-side experience is an asset)
Posting language: English
Posted: Nov 6, 2026

Original job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

The Sr. Analyst, Consumer Insights at Tim Hortons is a strategic partner that will help influence the strategies for Canada’s favourite QSR!  This role will be dedicated to uncovering and articulating meaningful insights that will grow Canadians’ connection with the brand. The Sr. Analyst, Consumer Insights role requires a team-oriented, analytical, and insights-curious individual to support these growing teams in achieving strategic goals!

RBI follows a 5 day, in-office work schedule to support collaboration. Candidates will be expected to work onsite 5 days per week out of our office in Toronto, ON.

What You’ll Cook Up

Leads/executes key tracking studies (Brand Health, Ad Tracking, Copy Testing, Product Tracker)
Works with your manager on the development, execution and evaluation of custom research projects and analysis of syndicated studies
Builds strong relationships, collaborates and builds communication processes with internal business partners research suppliers and agencies
Synthesizes information (often from multiple sources) into a simple and compelling story that will engage the audience
Provides meaningful and actionable recommendations that ensures partners are making informed decisions that will drive the business forward
Works with manager to present/communicate results to business partners
Monitor and appropriately escalate roadblocks for quick resolution
Actively monitors trends and competitive activities happening in the market

What Ingredients You’ll Bring

2+ years of experience in a consumer insights position, from the client or supplier side (client-side experience is an asset)
Strong curiosity and passion for the consumer
Strong multi-tasker who can work independently and in a team environment
Strong data analysis skills
Quick learner and problem solver who can adapt to a changing marketplace
Driven and inquisitive individual who proactively anticipates needs and takes initiative to support the business
Solid business acumen and communication skills, both written and verbal
Effective analytic story-telling through presentation of insights in a clear, coherent, and compelling format
Detail-orientated with solid organizational and time management skills
Advanced PowerPoint and Excel skills
QSR experience an asset

This posting is for an existing vacancy.

For Candidates Based in Ontario: Base salary range of $70000 – $95,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills. This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics.

#TimHortons

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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More about this job

Responsibilities

Lead or execute consumer tracking studies and support custom research projects and syndicated study analysis. Synthesize findings into compelling insights and actionable recommendations, communicate results to business partners, and monitor market trends and competitive activity.

Requirements

Requires at least two years of consumer insights experience, strong analytical and communication skills, and advanced PowerPoint and Excel skills. Candidates should be curious about consumers, organized, adaptable, able to work independently and collaboratively, and capable of presenting insights clearly; QSR experience is an asset.

Skills

Consumer Insights
Consumer Research
Data Analysis
Brand Health Tracking
Advertising Tracking
Copy Testing
Product Tracking
Syndicated Research Analysis
Research Project Management
Insight Synthesis
Actionable Recommendations
Presentation Skills
Analytical Storytelling
PowerPoint
Excel
Communication

Benefits

Paid Parental Leave
Telemedicine
Mental Wellness Support

Visa sponsorship

Not detected in the job text

Keywords

Consumer Insights
Consumer Research
Brand Health
Advertising Tracking
Copy Testing
Product Tracking
Custom Research
Syndicated Studies
Data Analysis
Insight Synthesis
Actionable Recommendations
Market Trends
Competitive Analysis
Analytical Storytelling
PowerPoint
Excel
Quick Service Restaurants
Business Acumen
Research Suppliers
Research Agencies

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