Find work in Canada.

328,899 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 5 mins ago
Centre Director – Innalik School
Kativik llisarniliriniq
Inukjuak, QC
Full-time
Undergraduate degree in a relevant field of study certifying a minimum three (3)-year university program or hold a senior or senior executive staff position, excluding a position as…
Added 5 mins ago
Centre Director – Iguarsivik School
Kativik llisarniliriniq
Puvirnituq, QC
Full-time
Undergraduate degree in a relevant field of study certifying a minimum three (3)-year university program or hold a senior or senior executive staff position, excluding a position as…
Added 5 mins ago
Centre Director – Tarsakallak School
Kativik llisarniliriniq
Aupaluk
Full-time
Undergraduate degree in a relevant field of study certifying a minimum three (3)-year university program or hold a senior or senior executive staff position, excluding a position as…
Added 7 mins ago
Project Manager (13685)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$129,639.2 to $162,089.2 CAD / year
Full-time
Reports to: Senior Manager, Capital Project Delivery
Added 7 mins ago
Robotics & Controls Co-op
CONVERGIX Automation Solutions
London, ON
Full-time
As a Robotics & Controls Co op, you will collaborate with the Controls Engineering Manager, Technical Leaders, and cross-functional teams to support meeting the vision of the Controls group…
Added 7 mins ago
Manager, Corporate Services
Cassels Brock & Blackwell LLP
Toronto, ON
Full-time
Our Toronto office is currently seeking a Manager of Corporate Services. This individual will oversee the Toronto based Corporate Services team members while implementing and managing…
Added 7 mins ago
Senior Project Manager
Scarborough Health Network
Toronto, ON
Full-time
Job Title: Senior Project Manager - Consilium
Added 7 mins ago
Legal Manager - Litigation
Pomerleau
Toronto, ON
$200,149 to $270,790 CAD / year
Full-time
As Legal Manager – Litigation, reporting to the Senior Director, Legal Affairs, you will provide strategic legal leadership to support Pomerleau's operations and major construction and…
Added 7 mins ago
Underwriter
Calvert Home Mortgage Investment Corporation
Calgary, AB
Full-time
Competitive Salary & Bonus Program – Your hard work pays off!
Added 8 mins ago
Senior Enterprise Project Manager (Data Unification/MDM)
Range
Toronto, ON
The Senior Enterprise Project Manager owns the business casing, planning, delivery, adoption, and governance of strategic projects that sit at the intersection of technology and business.…
Added 8 mins ago
Cargo Manager
Calm Air Human Resources
Arviat, NU
The Cargo Manager will oversee the daily operations of the Cargo Department. This position will provide guidance and direction to employees and will endeavor to build strong, professional…
Added 8 mins ago
Manager, Organizational Change Management
University of Alberta
Edmonton, AB
Full-time
Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional,…
Added 8 mins ago
Senior GRC Analyst - Central or Eastern time, US or Canada
Shift Technology
Toronto, ON
Contribute to the development and support of the security awareness program to ensure it aligns with policy and compliance requirements.
Added 8 mins ago
Senior Manager, Data Security Automations & Engineering (Global Security)
RBC
Toronto, ON · Vancouver, BC · Halifax, NS
Full-time
…loss incidents that might pose a risk to the organization. The Senior Manager leads a team of Senior Security Automation Engineers who design and develop innovative solutions to everyday…
Added 24 mins ago
Culinary Manager
Cogir Senior Living
Thornhill, ON · Glynnwood
Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 24 mins ago
Delivery Manager
WCB-Alberta
AB · Edmonton - Jarvis
Full-time
Partner with Directors and senior leaders to translate business and program strategies into actionable roadmaps and delivery priorities.
Added 24 mins ago
Senior Manager, Property Accounting
Choice Properties
Toronto, ON
Full-time
Position Title: Senior Manager, Property Accounting
Added 24 mins ago
Senior Manager, Digital Product Strategy
CIBC
Toronto, ON
Full-time
…client needs, business priorities, and delivery planning. As a Senior Manager, Digital Product Strategy, you'll be a senior strategic voice on the team, owning the business case, roadmap,…
Added 38 mins ago
Senior Manager, Tax
Federated Co-operatives Limited
Saskatoon, SK
Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Manager, Tax on a permanent full-time basis within our Finance team. This position is a hybrid opportunity and is based in…
Added 38 mins ago
Supervisor
Government of Manitoba
Winnipeg, MB
Full-time
Reporting to the Manager of Operations, the Supervisor is responsible for employee supervision, training, onboarding, and scheduling. The position oversees daily program operations to…
Added 38 mins ago
Anatomy and Pathology Technician, Faculty of Veterinary Medicine
University of Calgary
Calgary, AB
Full-time
The Anatomy and Pathology Teaching Technician reports to the Manager, Community Partnerships and Clinical Affairs and receives day to day direction from the Senior Anatomy Technician,…
Added 38 mins ago
Senior Responsible Supply Chain Manager, Western Hemisphere
lululemon
Vancouver, BC
Full-time
Program/project management and delivery or equivalent consulting experience.
Added 38 mins ago
Senior Advisor, Operational and Closure Readiness / Conseiller(ère) principal)e) - Préparation opérationnelle et préparation à la clôture
Rio Tinto
Montreal, QC
Full-time
We are looking for a Senior Advisor - Operational and Closure Readiness to help the Move & Sell function prepare for the deployment of Modern Enterprise Resource Planning (MERP). MERP is a…
Added 38 mins ago
Regional Sales Manager – DJI Enterprise (Public Safety) - Hybrid/Remote
SFM
Dorval, QC
Full-time
Title: Regional Sales Manager – DJI Enterprise (Public Safety)
Added 39 mins ago
Head of Global Benefits and Retirement Savings Programs
PartnerRE Ltd.
Toronto, ON
$125,000 to $175,000 CAD / year
In addition to base salary, eligible employees may participate in our annual incentive program, payment under which is at the discretion of PartnerRe and subject to individual and company…

Tipalti

Senior Customer Success Manager, Partnerships

Vancouver, BC, Canada

Pay: $102,400 to $128,000 CAD / year
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

As a Senior Customer Success Manager, Partnerships you will join our growing Customer Success organization in a newly created role focused on delivering an exceptional post-go-live experience for customers brought to Tipalti through our strategic partner ecosystem.

At its core, this is a Senior Customer Success role. You will own and manage relationships with a portfolio of customers, driving adoption, retention, growth, and long-term value while serving as a trusted advisor to senior customer stakeholders. What makes this opportunity unique is the partner ecosystem surrounding those customers. You will work closely with our Alliances and Partner teams to ensure we are delivering a connected and consistent experience across the customer journey.

Because this is a new function at Tipalti, you will also have the opportunity to help shape how Partner Customer Success operates. We are looking for someone who is comfortable with ambiguity, enjoys building and improving processes, and is excited by the opportunity to help create something from the ground up.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product, and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi, and Medellin.

In this role, you will be responsible for:

Owning the post-go-live customer experience for a portfolio of customers referred through Tipalti's strategic partner ecosystem, ensuring a seamless transition and continued value realization.
Building trusted relationships with senior customer stakeholders and acting as a strategic advisor throughout the customer lifecycle.
Proactively managing customer health, adoption, engagement, retention, and risk while identifying opportunities to strengthen and grow customer relationships.
Driving account portfolio growth and creating customer advocates by partnering closely with Account Management, Alliances, Support, and other internal teams to identify customer needs and expansion opportunities.
Navigating complex customer situations and leading escalations by bringing together the right internal stakeholders and driving issues through to resolution.
Developing a strong understanding of the partner ecosystem surrounding your customers and collaborating with our Alliances and Partner teams to deliver a consistent customer experience.
Advocating for the needs of partner-referred customers and ensuring their unique use cases and business objectives are understood across the organization.
Helping build, refine, and scale the operational infrastructure for Partner Customer Success, including processes, segmentation, customer engagement strategies, and enablement.
Using customer insights, trends, and feedback to help influence how Tipalti evolves its Partner Customer Success strategy.
Mentoring and coaching team members and contributing to initiatives that strengthen the broader Customer Success organization.

About you

5+ years of Customer Success or Account Management experience, ideally within SaaS, Fintech, financial technology, or another complex B2B environment.
A proven track record as a Senior Customer Success Manager, successfully managing complex customer relationships and driving adoption, retention, growth, and advocacy.
Ideally 1+ year of experience working within or alongside a partner, alliances, channel, or ecosystem environment. You do not need to be a career Partner CSM, but you should understand the dynamics of supporting customers where multiple organizations are involved in the relationship.
Experience managing a portfolio of complex, high-value, or strategic customers and building trusted relationships with senior and executive-level stakeholders.
Commercially minded, with a demonstrated ability to identify customer growth opportunities and partner with Account Management or Sales teams to progress expansion conversations. As this role matures, greater commercial ownership is expected to follow.
Comfortable navigating complex relationships across customers, partners, and internal teams and acting as a bridge between multiple stakeholders.
Strong experience managing customer health, adoption, risk, escalations, renewals, and long-term value realization.
Highly organized with strong written and verbal communication skills and the ability to influence stakeholders at multiple levels.
Comfortable operating in an evolving environment where processes may not yet exist and excited by the opportunity to help build a new function from the ground up.
Ability to gather complex customer requirements, collaborate cross-functionally to develop solutions, and communicate compelling value propositions.
AI-savvy, with demonstrated experience leveraging AI tools or processes to improve customer outcomes, uncover insights, and increase operational efficiency.
Experience with ERP systems, accounts payable, Gainsight, Zendesk, Salesforce, Jira, analytics/reporting tools, or other Customer Success platforms is an asset.
Previous project management experience or strong project management skills are an asset.
A high level of enthusiasm, initiative, accountability, and professionalism.
An AI-forward mindset, including the ability to adopt AI-powered tools to scale account coverage, surface customer insights, streamline workflows, and help customers identify opportunities to apply AI to their own business goals.

Our benefits package includes:

Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
Competitive salary and stock options
Matching RRSP
Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
Maternity, Paternity and Fertility Treatment benefits
15 days of PTO
Subsidized lunch on office days
Fresh fruit, snacks & drinks in office
Conveniently located close to transit
Phone/internet allowance
Regular company-wide social events
Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $102,400 - $128,000 CAD annually.

Bonus: Target bonus is 12.5% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $115,200 - $144,000 CAD annually (includes base salary plus target bonus/commission).

The compensation information above reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.

AI Use
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact [email protected].

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

Apply About employer

More about this job

Responsibilities

You will own the post-go-live customer experience for a portfolio of partner-referred clients, ensuring seamless value realization and long-term retention. Additionally, you will collaborate with internal teams to build and scale the operational infrastructure for the new Partner Customer Success function.

Requirements

Candidates must have 5+ years of experience in Customer Success or Account Management within a complex B2B or Fintech environment. Strong skills in managing strategic relationships, navigating partner ecosystems, and leveraging AI-powered tools are essential for this role.

Skills

Customer success
Account management
SaaS
Fintech
Strategic partnerships
Relationship management
Stakeholder management
Project management
Process improvement
Data analysis
AI tools
Escalation management
Retention strategy
Cross-functional collaboration
Communication skills
Commercial acumen

Benefits

Stock options
Matching RRSP
Extended benefits
Employee assistance program
Life insurance
AD&D
LTD
Maternity benefits
Paternity benefits
Fertility treatment benefits
Paid time off
Subsidized lunch
Phone allowance
Internet allowance

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Partnerships
SaaS
Fintech
Finance Automation
Gainsight
Zendesk
Salesforce
Jira
ERP systems
Accounts payable
Strategic advisor
Account growth
AI-powered
Cross-functional
Operational infrastructure
Customer lifecycle
Stakeholder management
Retention
Procurement
Treasury
Tax compliance
Global payouts
Project management
B2B
Partner ecosystem
Customer advocacy
Analytics
Reporting tools
Hybrid work

Report this job