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Added 2 days ago
Manager, Product Led Growth
ScalePad
Vancouver, BC
Full-time
Strong in AI development and familiar with LLMs, APIs, AI coding tools, workflow automation, evaluation, and guardrails.
Added 2 days ago
Manager, Product Led Growth
ScalePad
Vancouver, BC
Full-time
Strong in AI development and familiar with LLMs, APIs, AI coding tools, workflow automation, evaluation, and guardrails.
Added 9 days ago
Data Engineer
Loopio Inc.
Remote, Canada
$103,500 to $140,000 CAD / year
Full-time · Remote
Build advanced automation tooling for data orchestration, evaluation, testing, monitoring, administration, and data operations
Added 3 months ago
Sales Operations Manager
ScalePad
Vancouver, BC
Full-time
The Sales Operations Manager is a critical hire within the Revenue Operations org, sitting at the intersection of sales strategy and operational execution. This is a strategic role that…
Added 18 days ago
Legal Operations and Automation Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Added 19 days ago
Senior Marketing Operations Manager
Brex
Vancouver, BC
Deep expertise with lead routing, lead-to-account matching, and data orchestration workflows using LeanData or similar workflow automation tools.
Added 23 days ago
Customer Success Operations Manager
Spellbook
Remote, Canada
$116,000 to $145,000 CAD / year
Full-time · Remote
Customer Success Operations Manager has one job: make all GTM teams measurably better. We do that by giving leadership numbers they can plan against, giving front line CSMs and sales reps…
Added 24 days ago
Senior GTM Engineer
AlayaCare
Toronto, ON
Every seller, every marketer, every customer success manager on this team has the potential to operate at a level most companies in this market never reach. That potential only unlocks when…
Added 25 days ago
Senior Salesforce Developer
Solink
Remote, Canada
$111,250 to $150,000 CAD / year
Full-time · Remote
Beyond Salesforce, you will have the opportunity to get your hands into the broader tech stack. That means supporting automation workflows in n8n, helping maintain integrations and pitching…
Added 1 month ago
RevOps Workflow Automation Manager
Sage
Toronto, ON
Full-time
At Sage, we’re building the next generation of Revenue Operations excellence- and we’re looking for a Workflow Automation Manager who will be responsible for designing, governing, and…
Added 1 month ago
Senior Manager, Marketing Operations
Solink
Remote, Canada
$152,000 to $180,000 CAD / year
Full-time · Remote
The Senior Manager, Marketing Operations is a crucial member of our Revenue Operations (RevOps), Go-to-Market, and Demand Generation teams - responsible for ensuring the smooth operation…
Added 1 month ago
Senior Revenue Operations Manager
Tipalti
Toronto, ON
$104,000 to $130,000 CAD / year
Hands-on experience with Gainsight, Salesforce, Workato, Glean and Zapier (or comparable CS/RevOps and automation tools) - comfortable working directly in these systems, while also knowing…
Added 2 months ago
Manager, Marketing Operations & AI
Flywheel
Toronto, ON
Full-time
…technologies, and the ability to partner with sales, marketing and RevOps stakeholders to drive operational excellence. This is an exciting opportunity for a detail-oriented, tech-savvy…
Added 2 months ago
Revenue Operations Coordinator
Generis
Toronto, ON
Full-time
Familiarity with Salesforce flows, integrations, or workflow automation.
Added 1 month ago
Revenue Technology Manager
Jobber
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Revenue Technology, the Revenue Technology Manager will own core RevTech operational processes, provide first-line support across key tools, investigate and…
Added 1 month ago
Lead Revenue Operations Specialist (Hybrid)
Homebase
Remote, Canada
Full-time · Remote
As a Lead Revenue Operations Specialist, you'll take the reins on major RevOps initiatives. You'll not only build solutions and partner cross-functionally - you'll own a significant portion…
Added 20 days ago
Principal, AI Transformation - Sales
Tipalti
Vancouver, BC · Toronto, ON
$135,000 to $165,000 CAD / year
…hands-on enough to sit with an individual AE or Strategic Account Manager and document their actual workflow, technical enough to tell a data engineer what's actually needed to fix it,…
Added 23 days ago
Revenue Operations Manager - Channel Programs (Hybrid)
Nitro Software
Toronto, ON
Full-time
…that powers our go-to-market motion. This role sits inside RevOps and is primarily responsible for the configuration, automation, and integrity of our Salesforce instance with an immediate…
Added 16 days ago
CS Operations & Onboarding Specialist
Maximizer Services Inc.
Vancouver, BC
Serve as the RevOps planner for the Customer Success team - own automation initiatives and drive continuous process improvements and workflow optimization across the customer lifecycle.
Added 2 months ago
Manager, Marketing Operations & AI
Adelphi Group
Remote, Canada
Full-time · Remote
…technologies, and the ability to partner with sales, marketing and RevOps stakeholders to drive operational excellence. This is an exciting opportunity for a detail-oriented, tech-savvy…
Added 24 days ago
Revenue Operations Manager - Channel Programs (Hybrid)
Nitro
Toronto, ON
…that powers our go-to-market motion. This role sits inside RevOps and is primarily responsible for the configuration, automation, and integrity of our Salesforce instance with an immediate…
Added 17 days ago
Legal Operations & Automations Manager
Lightspeed Commerce, Inc.
Remote, Canada
Full-time · Remote
We are looking for a Legal Operations & Automations Manager to act as the primary architect of our legal tech stack, internal processes, and AI/automation initiatives. In this role, you…
Added 2 months ago
Senior Marketing Operations Manager (Hybrid)
Homebase
Remote, Canada
Full-time · Remote
In this role, you'll gain ownership of a mission-critical stack that connects Marketing to RevOps and Analytics, visibility across the entire GTM organization, a chance to influence how we…
Added 28 days ago
Marketing Operations Manager
Autodesk
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC · BC · AMER - Canada - Ontario - Toronto - University Ave
Full-time
Identify and implement AI-enabled automation, segmentation, reporting, or workflow enhancements that improve speed, data quality, and decision-making while ensuring responsible AI usage and…
Added 4 months ago
AI Operations Manager
Achievers
Canada
Full-time
…with the same rigor as a human team. You will partner with RevOps, Marketing, Sales, and CS leadership, but this role does not own or administer core systems (Salesforce, Marketo,…

Tipalti

Senior Revenue Operations Manager

Toronto, ON, Canada

Pay: $104,000 to $130,000 CAD / year
Posting language: English
Posted: Aug 11, 2026

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Original job description

Position Summary

Tipalti's Senior Revenue Operations Manager will act as a strategic business partner to our Customer Success and Customer Onboarding leadership - driving analysis, process design, and systems strategy across the post-sale customer lifecycle. This is a hands-on role where this person will work directly alongside leadership and front-line teams to shape strategy and see it through to execution.

The ideal candidate will champion an AI-first mindset, using advanced AI platforms to streamline workflows and generate insights faster, and will excel at aggregating data from activities, operational processes, and customer performance into a unified narrative that drives cross-functional collaboration and guides executive decisions.

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti oﬀers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

In this role, you will be responsible for:

Strategic Business Partnership: Act as a trusted advisor and thought partner to CS and Onboarding leadership, working alongside them to translate data into insights and actions.
Health, Renewal & Lifecycle Analytics: Bring rigor to how the business measures customer health, renewal/expansion risk, and lifecycle performance (NDR, churn, CSAT/NPS, onboarding cycle time), surfacing trends and recommendations that inform leadership decisions.
Front-line Support: Work directly with customer-facing teams and managers day-to-day - advising on best practices, troubleshooting tool and process issues in real time, and keeping them current on changes to pricing, deal structuring, and internal workflows.
Process & Workflow Strategy: Roll up your sleeves alongside key stakeholders to identify, design, and roll out improvements to customer lifecycle processes - onboarding, renewal/escalation, compliance, service delivery.
Systems Strategy & Automation: Bring strong working knowledge of Gainsight, Workato, ZenDesk, Salesforce, DealHub CPQ and Zapier (or comparable tools) to identify where automation and better data flow can reduce manual work, partnering with Systems teams to scope and prioritize the build.
AI & Automation Proficiency: Bring practical experience creating AI agents, prompts, or advanced workflows using Claude, Glean, or similar enterprise AI solutions, and align operational plans with the organization's evolving AI roadmap to cultivate an "AI-first" culture throughout the team.
Ad Hoc RevOps Projects: Support broader Revenue Operations initiatives, project execution, and capacity/forecasting models (e.g., staffing ratios, book-of-business and case-volume sizing) as the function scales.

About you

8+ years of related experience with at least 5+ years in Revenue Operations, Sales Operations, or Business Operations, ideally with exposure to both Customer Success motions and Onboarding-adjacent functions - comfortable operating across functions with different rhythms and stakeholders
Strong data fluency - comfortable in SQL, Excel/Sheets modeling, and BI tools, with the ability to turn raw data into a clear, actionable narrative for leadership
Hands-on experience with Gainsight, Salesforce, Workato, Glean and Zapier (or comparable CS/RevOps and automation tools) - comfortable working directly in these systems, while also knowing when to loop in Systems teams for deeper builds
Track record of being a true strategic partner to functional leaders - confident enough to challenge assumptions with data, diplomatically, and comfortable presenting to senior leadership
Strong stakeholder management skills across CS, Onboarding, Sales, Product, and Finance
Comfortable with ambiguity and building frameworks from scratch, with a bias toward action - prototypes and iterates rather than waiting for the "perfect" model
SaaS/subscription business experience and a track record scaling a function through growth stages preferred

Our benefits package includes:

Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
Competitive salary and equity
Matching RRSP
Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
Maternity, Paternity and Fertility Treatment benefits
15 days of PTO
Subsidized lunch on office days
Fresh fruit, snacks & drinks in office
Phone/internet allowance
Regular company-wide social events
Multiple ERG groups celebrating our diversity and creating an inclusive culture

Base Salary Range: $104,000 - $130,000 CAD annually.

Bonus: Target bonus is $12.5% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $117,000 - $145,250 CAD annually (includes base salary plus target bonus/commission).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.

AI Use
We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process. This includes resume screening, skills assessment, and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment, please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process, you can contact hr@tipalti.com.

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

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More about this job

Responsibilities

The Senior Revenue Operations Manager will act as a strategic partner to Customer Success and Onboarding leadership to drive process design, systems strategy, and data-driven insights. This role involves hands-on execution of operational workflows, automation implementation, and cross-functional collaboration to optimize the post-sale customer lifecycle.

Requirements

Candidates must have 8+ years of experience, including at least 5 years in Revenue, Sales, or Business Operations with a strong background in SaaS. Proficiency in data tools like SQL and BI platforms, alongside hands-on experience with systems like Salesforce, Gainsight, and AI automation tools, is required.

Skills

Revenue Operations
Sales Operations
Business Operations
Customer Success
Data Analysis
SQL
Gainsight
Salesforce
Workato
ZenDesk
DealHub CPQ
Zapier
AI Agents
Process Design
Stakeholder Management
Strategic Planning

Benefits

Matching RRSP
Extended benefits
Employee Assistance Program
Life insurance
AD&D
LTD
Maternity benefits
Paternity benefits
Fertility treatment benefits
15 days of PTO
Subsidized lunch
Phone/internet allowance

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
SaaS
Customer Success
Onboarding
AI-powered
Finance Automation
Data Fluency
SQL
Gainsight
Salesforce
Workato
ZenDesk
DealHub CPQ
Zapier
Glean
Claude
Business Intelligence
Process Optimization
Lifecycle Analytics
Churn
NDR
CSAT
NPS
Automation
Strategic Partnership
Forecasting
Capacity Modeling
Cross-functional Collaboration
Compliance
Workflow Strategy

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