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Added 11 mins ago
DM
Manager, IT Service Deliver and End User Experience
District Municipality of Muskoka
Bracebridge, ON
- Full-time
Develop and manage service management practices (e.g., Incident, Request, Problem, Change, Knowledge, Asset/Configuration Management Database (CMDB).
Added 11 mins ago
AB
assistant manager, restaurant
Ali Baba Pizza
Victoria, BC
- Full-time
Added 11 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Supporting management in the drafting of strategies, briefings, processing applications, and supporting the Growth Manager as needed;
Added 11 mins ago
OA
Licensed Technician- OpenRoad Toyota Abbotsford
OpenRoad Auto Group
Abbotsford, BC
- Full-time
Supervise the work of any apprentice technicians as assigned to you by management.
Added 11 mins ago
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Senior Manager, Executive Communications
TD
Toronto, ON
- Full-time
Strong project management skills, with the ability to manage multiple priorities simultaneously and work collaboratively with managers, partners and cross-functional stakeholders to deliver…
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T
Personal Banker Trainee
TD
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- Full-time
…broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand…
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GT
Sustainment Engineer (Integrated Logistics Support)
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- Full-time
Reporting to the Program Manager, the Sustainment Engineer (ILS) will be responsible for planning, developing, and delivering Integrated Logistics Support (ILS) solutions that ensure our…
Added 11 mins ago
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Technical Writer
GeoSpectrum Technologies, Inc
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- Full-time
…manuals, IETMs, and training materials that simplify technical information for operators and maintainers. Collaborating with engineers, SMEs, and program managers, you’ll turn detailed…
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Communications Advisor
TC Energy
Calgary, AB
- Full-time
Reporting to the Senior Manager of Canadian Business Communications, the Communications Advisor will focus primarily on internal communications that help employees connect their work to…
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TU
Traffic Control Person (TCP)
The Universal Group
Quesnel, BC
- Full-time
Reports to dispatch manager or health and safety advisor any health and safety matters, noncompliance issues, or conflicts with any employee or direction from the contractor.
Added 11 mins ago
TU
Traffic Control Person (TCP)
The Universal Group
Burns Lake, BC
- Full-time
Reports to dispatch manager or health and safety advisor any health and safety matters, noncompliance issues, or conflicts with any employee or direction from the contractor.
Added 11 mins ago
GF
Group Fitness Instructor - BODYATTACK - Toronto Bloor and Bay
GoodLife Fitness
Toronto, ON
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 11 mins ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
…internal teams to support technology needs, communicate technical information clearly, and maintain accurate system documentation. You will follow established IT service management…
Added 11 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Clarification of Information. Conducts Routine Interactions.
Added 11 mins ago
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Branch Manager
BMO
Calgary, AB
- Full-time
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Added 11 mins ago
PWES/NMES - Regional Term Educational Assistant 5.50
Nova Scotia Regional Centres for Education & CSAP
Port Williams, NS
…support with medical and personal care and/or safety/behavior…
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Manager, Business Banking, Virtual Advice - Halifax, NS (Bilingual English/French)
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Halifax, NS
The Manager, Business Banking, Virtual Advice will lead and drive a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships,…
Added 12 mins ago
Tenant Support Worker
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Vancouver, BC
…place minimal barriers between them and our services. For more information about Lookout, please visit…
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Calgary, AB · KPMG Tower
- Full-time
You will play a key role in advancing knowledge management and information governance practices across the Division, supporting business process improvements, and enabling the responsible…
Added 12 mins ago
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Gas Bar Attendant (Casual) - Taylor Drive - Central Alberta Co-op
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Perform additional duties as assigned by the manager
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OTB Spa
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Added 12 mins ago
Environmental Project Manager, Transportation & Municipality Specialist
WSP
Calgary, AB
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 26 mins ago
CC
Supporter Engagement Specialist
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Montreal, QC
- Full-time
Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure,…
Added 26 mins ago
S
Meat & Seafood - Manager Meat
Sobeys
Estevan, SK
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 26 mins ago
E
Wellness Manager
E4C
AB · Edmonton, AB
- Full-time
As a Wellness Manager, you will work under the direction of the Site Manager to build authentic connections and foster trust with residents in a supportive housing environment. Serving…

Tirecraft

Customer Service Representative

Ingersoll, ON, N5C 3J7, Canada

This is an hourly position with wages beginning from $23.00, based on experience. · Full-time

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Job details

Pay: This is an hourly position with wages beginning from $23.00, based on experience.
Job type: Full-time
Apply by: Jan 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Customer Service Representative
Distribution Centre, Ingersoll

Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We’re looking for a detail-oriented and customer-focused Customer Service Representative to join our growing Distribution Centre team in Ingersoll. In this role, you’ll be responsible for processing orders, coordinating shipments, handling customer inquiries, and supporting daily operations. We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.

This is an hourly position with wages beginning from $23.00, based on experience.

Helping Canadians Get Ahead

Core Values:
Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1).
Be Positive: Passion, pride, dedicated, fun.
Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.
Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe”

Benefits:

Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program
Birthday off with pay
Ministry Certification(s) available
Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities

Answer incoming customer calls and accurately process orders and requests in a timely manner. Enter orders into the Costar system and pick orders with the shipping receiving dock to ensure a timely schedule and delivery.
Communicate with customers on back-order status and provide requested information accurately and in a timely manner.
Accurately enter and process National Accounts as required information into supplier websites to ensure accurate credit is processed. Monitor entries, ensure supplier processes details. Process credits upon receipt to respective customers.
Process outgoing less than truck load (LTL) shipments. Enter pickup requests online to respective LTL carriers. Process required documents and provide copies to the shipper/receivers for scheduled pickup.
Receive and process incoming supplier shipments in Costar. Verify product quantity and pricing, report any issues to the Distribution Centre/Logistics Manager, and handle discrepancies online to ensure proper credit is issued.
Communicate with the Distribution Centre Manager any products that are missing customer pricing, ensure proper pricing levels are established.
Communicate with the Distribution Centre Manager any in demand product but not on order.
Process day ends in Costar when necessary to back fill for vacations.

Qualifications

Previous customer service experience within a distribution or manufacturing facility
Previous experience with passenger, commercial, agricultural, and off road tires
Valid driver’s license and clean abstract
Organized with keen attention to detail and accuracy
Passionate about customer service

Interested applicants should submit their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for a new vacancy.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing orders, coordinating shipments, and handling customer inquiries within the Distribution Centre. They also manage supplier documentation, monitor inventory levels, and ensure accurate data entry into the Costar system.

Requirements

Candidates must have previous customer service experience in a distribution or manufacturing environment and familiarity with various tire types. A valid driver's license and a clean driving abstract are also required for this role.

Skills

Customer service
Order processing
Shipment coordination
Data entry
Inventory management
Logistics support
Communication
Attention to detail
Costar system
LTL shipping
Problem solving
Time management

Benefits

Health coverage
Dental coverage
Employee Assistance Program
Employee Purchase Program
Birthday off with pay
Ministry Certification
Employee Stock Ownership Plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Distribution Centre
Order Processing
Logistics
Costar
LTL Shipments
Inventory
Tires
Shipping
Receiving
Data Entry
National Accounts
Supply Chain
Automotive Services
Customer Support

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