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Added 3 mins ago
W
Senior Manager, Program Management
Walmart
Mississauga, ON
- Full-time
A key responsibility is driving cross-functional accountability for identified opportunities. The Senior Manager will work with Operations, Product, Technology, eComm, Supply Chain, and…
Added 3 mins ago
PC
Retail Inventory Specialist
Pursuit Collection
Canmore, AB · CAN - Canmore Office (Operations)
- Full-time
…exceptional guest experiences. Reporting to the Operations Manager – Warehouse & Inventory, you will play a key role in supporting inventory accuracy and operational consistency across…
Added 3 mins ago
Ocean Freight Pricing Specialist
DHL Global Forwarding (Canada) Inc.
Mississauga, ON
DHL Global Forwarding (DGF) is a leader in managing the flow of goods and information across global supply chains, utilizing air, ocean, and ground transportation, customs brokerage…
Added 3 mins ago
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Account Manager
Noramco
Mississauga, ON · NCS - Noramco Sales Office
- Full-time
We are looking for an Account Manager who enjoys a fast paced environment with a desire to improve themselves and advance within the company. The incumbent will be a team player who…
Added 3 mins ago
Area Manager II, YOW3
Amazon
Ottawa, ON
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 3 mins ago
Area Manager II, YOW3
Amazon
Ottawa, ON
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 3 mins ago
Area Manager II, YYZ7
Amazon
Caledon, ON
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 3 mins ago
Operations Manager, YVR3
Amazon
New Westminster, BC
…customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for…
Added 3 mins ago
Area Manager II
Amazon
Ottawa, ON
…customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their…
Added 3 mins ago
PV
Category Manager - Hardlines
Pet Valu
Markham, ON
- Full-time
The Category Manager, Hardlines is responsible for managing private label and national brand assortments across assigned hardlines categories, with accountability for driving sales growth,…
Added 18 mins ago
AB
Merchandising Manager
Alberta Boot Company Outfitters
Canada
- Full-time
The Merchandising Manager is the analytical engine behind inventory for Alberta Boot Company and Cody & Sioux. Working hand-in-hand with the Buyer/CMO, this individual turns sales,…
Added 18 mins ago
DC
Senior Procurement Manager
Distech Controls
Brossard, QC
- Full-time
Are you a versatile supply chain leader passionate about strategic sourcing and enterprise transformation?
Added 18 mins ago
Logistics Manager
Phantom Screens
Abbotsford, BC
Phantom Screens is looking for a Logistics Manager to make sure every customer gets the Phantom Experience. You will lead all shipping and outbound logistics, including domestic, USA and…
Added 18 mins ago
Customs Operations Specialist
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Customs Compliance & Operations Senior Manager, the Classification Specialist plays a key role within the Customs team. This position supports the implementation,…
Added 18 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Performance Evaluation: We prioritize ongoing feedback and development through structured bi-annual performance reviews and ongoing check ins with your direct supervisor/manager.
Added 18 mins ago
E
Senior Engagement Manager
EXL
Canada
- Full-time
Build trusted relationships with client executives and senior business, data, digital, operations, engineering, supply chain, and technology leaders.
Added 18 mins ago
BI
Supply Chain Coordinator - Day shift (Monday to Friday 8:00-16:00)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
…support healthcare professionals and patients across Canada. As a Supply Chain Coordinator, you play a key role in ensuring critical medical equipment, spare parts, and finished goods are…
Added 33 mins ago
SB
Production Worker, Star Building Matetrials
Star Building Materials Winnipeg
Winnipeg, MB
- Full-time
Production Workers work within the guidelines set by management, working closely with the Lead Hand/Table Captain and Production Manager.
Added 48 mins ago
LH
Job Title Cook
Lookout Housing + Health Society
North Vancouver, BC
- Internship
The Cook reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Cook…
Added 48 mins ago
AP
Manager, Data Analytics and Reporting
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Manager, Analytics & Reporting will lead the creation of trusted, scalable analytics and reporting that power the US Commercial business across Specialty Pharmacy, Specialty Infusion…
Added 48 mins ago
WC
Senior Manager, Program Management
Walmart Canada
Mississauga, ON
- Full-time
A key responsibility is driving cross-functional accountability for identified opportunities. The Senior Manager will work with Operations, Product, Technology, eComm, Supply Chain, and…
Added 48 mins ago
BS
Analyst Global Sourcing
Brainhunter Systems Ltd
Brampton, ON
- Contract
…Global Sourcing (GS) team. This role will report into the Sr. Manager, Global Sourcing, and is critical to ensuring seamless coordination across suppliers, distributors, and Distribution…
Added 48 mins ago
C
Shopper Marketing Manager
Confidential
Vancouver, BC
- Full-time
Our client is seeking a strategic and results-oriented Shopper Marketing Manager to lead the development and execution of shopper marketing, retail activation, and channel marketing…
Added 48 mins ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Toronto, ON
- Full-time
…properties under the direction of the Regional Maintenance Manager, Regional Project Manager , Regional Team…
Added 48 mins ago
D&
Organizational Development Specialist, Change & Enablement
Day & Ross
Hartland, NB
- Full-time
Reporting to the Manager, Organizational Development, and working closely with HR, business leaders, and project teams, the Specialist leads change impact assessments, crafts clear change…

Tirecraft

Customer Service Representative

Ingersoll, ON, N5C 3J7, Canada

This is an hourly position with wages beginning from $23.00, based on experience. · Full-time

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Job details

Pay: This is an hourly position with wages beginning from $23.00, based on experience.
Job type: Full-time
Apply by: Jan 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

Customer Service Representative
Distribution Centre, Ingersoll

Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. We’re looking for a detail-oriented and customer-focused Customer Service Representative to join our growing Distribution Centre team in Ingersoll. In this role, you’ll be responsible for processing orders, coordinating shipments, handling customer inquiries, and supporting daily operations. We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry.

This is an hourly position with wages beginning from $23.00, based on experience.

Helping Canadians Get Ahead

Core Values:
Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1).
Be Positive: Passion, pride, dedicated, fun.
Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.
Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe”

Benefits:

Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program
Birthday off with pay
Ministry Certification(s) available
Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities

Answer incoming customer calls and accurately process orders and requests in a timely manner. Enter orders into the Costar system and pick orders with the shipping receiving dock to ensure a timely schedule and delivery.
Communicate with customers on back-order status and provide requested information accurately and in a timely manner.
Accurately enter and process National Accounts as required information into supplier websites to ensure accurate credit is processed. Monitor entries, ensure supplier processes details. Process credits upon receipt to respective customers.
Process outgoing less than truck load (LTL) shipments. Enter pickup requests online to respective LTL carriers. Process required documents and provide copies to the shipper/receivers for scheduled pickup.
Receive and process incoming supplier shipments in Costar. Verify product quantity and pricing, report any issues to the Distribution Centre/Logistics Manager, and handle discrepancies online to ensure proper credit is issued.
Communicate with the Distribution Centre Manager any products that are missing customer pricing, ensure proper pricing levels are established.
Communicate with the Distribution Centre Manager any in demand product but not on order.
Process day ends in Costar when necessary to back fill for vacations.

Qualifications

Previous customer service experience within a distribution or manufacturing facility
Previous experience with passenger, commercial, agricultural, and off road tires
Valid driver’s license and clean abstract
Organized with keen attention to detail and accuracy
Passionate about customer service

Interested applicants should submit their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for a new vacancy.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing orders, coordinating shipments, and handling customer inquiries within the Distribution Centre. They also manage supplier documentation, monitor inventory levels, and ensure accurate data entry into the Costar system.

Requirements

Candidates must have previous customer service experience in a distribution or manufacturing environment and familiarity with various tire types. A valid driver's license and a clean driving abstract are also required for this role.

Skills

Customer service
Order processing
Shipment coordination
Data entry
Inventory management
Logistics support
Communication
Attention to detail
Costar system
LTL shipping
Problem solving
Time management

Benefits

Health coverage
Dental coverage
Employee Assistance Program
Employee Purchase Program
Birthday off with pay
Ministry Certification
Employee Stock Ownership Plan

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Distribution Centre
Order Processing
Logistics
Costar
LTL Shipments
Inventory
Tires
Shipping
Receiving
Data Entry
National Accounts
Supply Chain
Automotive Services
Customer Support

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