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Added 4 mins ago
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Tirecraft

Service Advisor

Port Hope, ON, Canada

Pay: $22 to $28 CAD / hour
Job type: Full-time
Apply by: Dec 23, 2026
Posting language: English
Posted: Sep 24, 2026

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Original job description

Service Advisor
Port Hope Tirecraft, Port Hope ON

Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and automotive services. We are searching for a motivated Service Advisor, are you ready to be the driving force behind exceptional service? Join our team as a Service Advisor and experience the thrill of connecting customers with top-tier automotive solutions. Your passion for problem-solving and customer care will shine as you navigate clients through service needs. Step into a dynamic role where your expertise meets unparalleled service! We are growing and this is a fantastic opportunity to join a team of people enthusiastic about the industry. This is an hourly position with wages ranging from $22.00-$28.00, based on experience.

Helping Canadians Get Ahead

Core Values:
Be the Hero: Go the extra mile, making someone’s day, be humble, offering plus ones (+1).
Be Positive: Passion, pride, dedicated, fun.
Be Better: Get stuff done, desire to improve, willing to learn, try new things, great ideas, opportunity, insightful, continuous improvement.
Do the Right Thing: Honest, no BS, team player, customer first. “Everyone Gets Home Safe”

Benefits:

Benefits Package including Health and Dental coverage + more
Employee Assistance Program (EAP)
Employee Purchase Program
Birthday off with pay
Ministry Certification(s) available
Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities:

Write up work orders for all sales and service transactions and present to the Technicians.
Take all “service calls” telephone requests, write up work orders and dispatch Tire Service Tech(s) accordingly.
Invoice all product and service sales once complete and process payment immediately.
Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
Monitor all service activities to ensure work is completed on a “first in – first out” basis and that it is completed in a timely manner.
Provide Store Manager with assistance/input concerning product selection and inventory levels for the retail shop.
Complete product adjustments, including manufacturer claim forms, on a timely basis.
Maintain product and service displays in a marketable and clean appearance.

Qualifications:

Previous experience in a leadership position
Previous experience in retail and commercial tire/automotive industry an asset
Valid Driver’s License with a clean abstract
Computer literate
Basic mechanical and tire understanding
Strong communication skills (verbal and written)

Interested applicants can apply by submitting their resume via this ad. We appreciate all interested applicants, however, only those selected for an interview will be contacted. This position is for an existing vacancy.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

Prepare work orders, handle customer inquiries and sales, dispatch tire service technicians, and invoice completed work and process payments. Monitor service workflow and timeliness, support product selection and inventory, process product adjustments and manufacturer claims, and maintain clean, marketable displays.

Requirements

Candidates should have leadership experience, computer literacy, basic mechanical and tire knowledge, and a valid driver's license with a clean driving record. Retail or commercial tire and automotive industry experience is an asset, along with strong verbal and written communication skills.

Skills

Customer Service
Problem-Solving
Work Order Preparation
Service Dispatch
Sales Processing
Payment Processing
Retail Sales
Inventory Support
Product Adjustments
Manufacturer Claims
Computer Literacy
Basic Mechanical Knowledge
Tire Knowledge
Verbal Communication
Written Communication
Leadership

Benefits

Health And Dental Coverage
Employee Assistance Program
Employee Purchase Program
Paid Birthday Off
Ministry Certifications
Future Ownership Opportunities
Employee Stock Ownership Plan

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive Services
Tires
Customer Service
Problem-Solving
Work Orders
Service Calls
Technician Dispatch
Front Counter Sales
Telephone Support
Invoicing
Payment Processing
First-In, First-Out Workflow
Product Selection
Inventory Levels
Product Adjustments
Manufacturer Claims
Retail
Commercial Tires
Automotive Industry
Driver's License
Clean Driving Record
Computer Literacy
Mechanical Knowledge
Tire Knowledge
Leadership

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