Collections Specialist
- Bolton, ON, L7E 1G9, Canada
Competitive salary ($55,000-$65,000 per year) · Full-time
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Job details
- Pay
- Competitive salary ($55,000-$65,000 per year)
- Job type
- Full-time
- Experience
- 3- 5 years’ work experience in Collections required
- Posting language
- English
- Posted
Original job description
Collections Specialist
About the Role / Key Accountabilities:
- Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)
- Responsible for account reconciliation and resolving payment discrepancies
- Communicating with customers and internal departments using all methods of communication
- Performing clerical duties as needed
- Managing all levels of client relations specific to collections and general inquiries, and overall credit management
- With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
- Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
- Coordinate payment information updates and customer account changes as assigned
- Other relevant duties as assigned
Position Requirements:
- 3- 5 years’ work experience in Collections required
- Proficient MS Office Suite experience required
- Post secondary education in a related field an asset
- Experience within the transportation/ supply chain industry an asset
- Experience with and with Great Plains and TMW software an asset
- Pursuit of a CCP designation an asset
What's In It for You?
- Competitive salary ($55,000-$65,000 per year)
- Career growth opportunity within an industry leading logistics company
- Group Benefits offered - health and dental
- Employee engagement events
Position Competencies:
- Detail orientated with exceptional time management skills
- Excellent written and verbal communication skills.
- Exceptional level of organizational skills.
- Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at hr@ttgi.com and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
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More about this job
Responsibilities
The Collections Specialist is responsible for managing receivables, performing account reconciliations, and resolving payment discrepancies. They will communicate with customers and internal departments while enforcing prompt action on overdue accounts.
Requirements
Candidates must have 3-5 years of work experience in collections and proficiency in MS Office Suite. Experience in the transportation or supply chain industry and familiarity with Great Plains or TMW software are considered assets.
Skills
- Collections
- Account reconciliation
- Payment discrepancies
- Credit management
- Customer database management
- MS Office Suite
- Time management
- Written communication
- Verbal communication
- Organizational skills
- Interpersonal skills
- Collaboration
- Great Plains
- TMW software
Benefits
- Health insurance
- Dental insurance
- Career growth opportunities
- Employee engagement events
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Logistics
- Transportation
- Administrative
- Customer Service & Support
Keywords
- Collections
- Receivables
- Account reconciliation
- Credit management
- Customer relations
- Database management
- MS Office Suite
- Transportation
- Supply chain
- Logistics
- Great Plains
- TMW software
- CCP designation
- Clerical duties
- Financial reporting