LOGISTICS COORDINATOR
- Bolton, ON, Canada
Annual salary $65-75,000 depending on experience · Full-time
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Job details
- Pay
- Annual salary $65-75,000 depending on experience
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Summary
The Logistic Coordinator will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with customers and internal team members to ensure seamless communication.
Job Duties And Responsibilities
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
#HP
The Logistic Coordinator will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with customers and internal team members to ensure seamless communication.
Job Duties And Responsibilities
- Respond to customer inquiries providing support as required.
- Process data entry requirements relative to operational movements.
- Communicate with shippers, receivers, customers, and internal departments to gather information and book appointments.
- Address challenging customers and problems that require escalation outside of the department.
- The report, analyze and resolve system, clients, and operational issues that impact service quality.
- Maintain records and statistics relative to assigned processes.
- Perform general office functions as required.
- Ability to perform tasks independently.
- Successful completion of High School Diploma.
- Strong verbal and written English communication skills.
- Proficient with the use of a computer and Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
- Ability to communicate effectively with others and work as a member of a team.
- Strong ability to multi-task and effectively manage work requirements.
- Previous experience in the logistics transportation industry would be considered an asset.
- Experience working with TMW software would be considered an asset.
- Full-time employment in an office environment.
- Annual salary $65-75,000 depending on experience
- Monthly commission incentive.
- Afterhours may be occasionally needed.
- Group Benefits offered - health and dental.
- Titanium is committed to investing in our employees through annual performance reviews - we promote from within!
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.
#HP
More about this job
Responsibilities
Respond to customer inquiries, support shipments, process operational data, and coordinate appointments with shippers, receivers, customers, and internal teams. Track and resolve service and operational issues, maintain process records and statistics, and perform general office duties.
Requirements
A high school diploma and strong written and verbal English communication skills are required, along with computer proficiency and familiarity with Microsoft Office. Candidates should be able to work independently and as part of a team while managing multiple tasks; logistics or transportation experience and TMW software experience are assets.
Skills
- Customer Support
- Customer Relations
- Written Communication
- Verbal Communication
- Data Entry
- Appointment Booking
- Issue Resolution
- Problem Escalation
- Record Keeping
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Multitasking
- Teamwork
- Independent Work
Benefits
- Health Benefits
- Dental Benefits
- Monthly Commission Incentive
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Administrative
Keywords
- Logistics
- Transportation
- Customer Support
- Customer Relations
- Shipment Coordination
- Operational Movements
- Data Entry
- Appointment Booking
- Shippers
- Receivers
- Issue Escalation
- Service Quality
- Record Keeping
- Microsoft Office
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- TMW Software
- Teamwork
- Multitasking