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TJX Canada – Winners, Marshalls, HomeSense

Tech Ops Analyst II - Telecom Expense Management

Mississauga, ON, Canada

$67,740 to $94,836 CAD / year · Full-time

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Job details

Pay: $67,740 to $94,836 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores - WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family - a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services, controlling costs, and driving operational excellence across a global organization. In this highly visible role, you’ll partner with vendors and business stakeholders to ensure telecom expenses are accurately managed, services are effectively governed, and strategic initiatives deliver measurable value. You'll have the opportunity to influence vendor performance, streamline service lifecycle management, support contract renewals, and identify cost-saving opportunities that impact the business on a global scale. If you thrive in a fast-paced environment and enjoy combining analytical problem-solving with stakeholder collaboration, this is an exciting opportunity to make a meaningful impact while expanding your expertise in telecom operations and governance.

Why Work With Us?

We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
Enjoy Associate discounts at our stores, available to you and eligible family members.
Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

What You’ll Do

Proven experience in telecom expense management, telecom operations, or vendor governance
Strong analytical and problem-solving skills with high attention to detail
Financial acumen with experience in cost analysis, budgeting, or expense oversight
Demonstrated ability to manage competing priorities in a fast-paced environment

About You

Maintain accurate telecom inventory across circuits, services, and assets, ensuring alignment with TEM provider data
Review and validate outputs from the TEM provider, including invoice audits, dispute management, and reporting accuracy
Serve as a point of escalation for complex issues related to provisioning, billing, and service discrepancies
Help remediate cost allocation issues and ensure expenses are properly categorized and charged

Posting Details

Posting End Date: November 09, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address

60 Standish Court

Location:

CAN Home Office Mississauga ON

Salary Range: CAD $ 67,740.00-$94,836.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

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More about this job

Responsibilities

Maintain accurate telecom inventories and validate the TEM provider’s invoices, dispute handling, and reporting. Escalate complex provisioning, billing, and service issues, remediate cost allocation problems, and ensure expenses are categorized and charged correctly.

Requirements

The role calls for experience in telecom expense management, telecom operations, or vendor governance, along with strong analytical and problem-solving skills and attention to detail. Candidates should also have financial acumen in cost analysis, budgeting, or expense oversight and be able to manage competing priorities in a fast-paced environment.

Skills

Telecom Expense Management
Telecom Operations
Vendor Governance
Analytical Problem-Solving
Cost Analysis
Budgeting
Expense Oversight
Invoice Auditing
Dispute Management
Telecom Inventory Management
Cost Allocation
Stakeholder Collaboration
Service Lifecycle Management
Contract Renewals
Prioritization
Attention To Detail

Benefits

Associate Discounts
Health Care Spending Account
Retirement Savings Program
Associate and Family Assistance Program
Well-Being Resources
Vacation Package
Vacation Trade Program
Training and Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Telecom Expense Management
Telecom Operations
Vendor Governance
Telecom Services
Telecom Inventory
Circuits
Telecom Assets
TEM Provider
Invoice Audits
Dispute Management
Reporting Accuracy
Provisioning
Billing
Service Discrepancies
Cost Allocation
Expense Categorization
Cost Analysis
Budgeting
Expense Oversight
Vendor Performance
Service Lifecycle Management
Contract Renewals
Cost Savings
Operational Excellence
Stakeholder Collaboration

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