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Branch Administrator - Victoria

  • Victoria, BC, Canada

Compensation range: $50,000 to $60,000 · Full-time

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Job details

Pay
Compensation range: $50,000 to $60,000
Job type
Full-time
Apply by
Experience
A minimum of 2 years of relevant experience
Posting language
English
Posted

Original job description

What you will be doing:

  • Perform administrative duties on behalf of the branch
  • Perform AR & AP duties, issue correspondence to customers regarding overdue accounts, address customer inquiries, and gather appropriate documentation on behalf of the Collections Department
  • Receive repair bills, manually compute the cost of labor hours and material costs, and input information into the database
  • Handle all fleet entries and reporting for the branch
  • Handle consultant and government documentation
  • Record admin activities & assist with various safety initiatives and compliance requirements
  • Maintain and update branch databases and records to ensure customer, repair, billing, and operational information is accurate, up-to-date, and documented
  • Track, process, and reconcile weekly callback billings, ensuring all callback activity is accurately recorded and billed in a timely manner
  • Complete weekly, monthly, and annual reports
  • Record meeting minutes
  • Perform other duties as assigned

What do you bring:

  • Diploma in Business or Office Administration
  • A minimum of 2 years of relevant experience
  • Attention to detail coupled with the ability to multitask
  • Excellent communication skills paired with the inherent ability to prioritize and organize tasks
  • Proven ability to manage conflict, coupled with the ability to work collaboratively
  • Ability to adapt to change in a fast-paced, high-volume work environment
  • Resourceful, self-motivated, and able to network within the organization to determine best practices
  • Proficient in Microsoft Office: Word, Excel, PowerPoint

What we offer

  • Compensation range: $50,000 to $60,000
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Bonus plans for all positions
  • Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What Makes Us Special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

  • Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
  • Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
  • Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
  • A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
  • Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Apply online today!

Please note: We only consider applications submitted through our online system.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.
More about this job

Responsibilities

Provide administrative support for the branch, including accounts receivable and payable, customer inquiries, collections documentation, repair billing, fleet reporting, and database maintenance. Track and reconcile callback billings, prepare periodic reports, record meeting minutes, and support safety initiatives and compliance requirements.

Requirements

A diploma in Business or Office Administration and at least two years of relevant experience are required. Candidates should have strong attention to detail, communication, organization, prioritization, conflict management, adaptability, and proficiency in Microsoft Word, Excel, and PowerPoint.

Skills

  • Administrative Support
  • Accounts Receivable
  • Accounts Payable
  • Collections
  • Customer Service
  • Billing Reconciliation
  • Fleet Reporting
  • Database Management
  • Recordkeeping
  • Report Preparation
  • Meeting Minutes
  • Safety Compliance
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Communication

Benefits

  • Company Pension
  • Dental Care
  • Disability Insurance
  • Employee Assistance Program
  • Extended Health Care
  • Life Insurance
  • On-Site Parking
  • Paid Time Off
  • Vision Care
  • Bonus Plans
  • Wellness Program

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Finance & Accounting
  • Customer Service & Support
  • Security & Safety

Keywords

  • Branch Administration
  • Business Administration
  • Office Administration
  • Accounts Receivable
  • Accounts Payable
  • Collections
  • Customer Inquiries
  • Overdue Accounts
  • Repair Billing
  • Labor Costs
  • Material Costs
  • Fleet Reporting
  • Government Documentation
  • Safety Initiatives
  • Compliance
  • Database Management
  • Callback Billings
  • Billing Reconciliation
  • Periodic Reporting
  • Meeting Minutes
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Customer Records

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