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Job Title: Account Manager - Applications Engineer

TK Elevator

Field Operations Repairs Supervisor - Vancouver

Burnaby, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator Industry
Posting language: English
Posted: Oct 26, 2026

Original job description

What you will be doing:

Direct the field labour force and support personnel in accordance with volume of sales to meet or exceed customer expectations for scheduling and execution of elevator project work
Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
Oversee project processes, providing technical assistance as required
Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
Participate in the recruiting and training of field and support personnel as required
Actively support the Sales Team with site surveys and recommendations for technical improvements on a variety of products
Survey existing projects for ordering of materials in alignment with the project schedule
Ensure availability of materials, tools, equipment, etc., incidental to Projects
Maintain current knowledge of all aspects of elevator technology
Provide exceptional customer service and communication
Take ownership of work-related issues
Other tasks as assigned

What do you bring:

A minimum of 5 years of operational / field experience in the capacity of mechanic in the elevator Industry
Must be a Certified Elevator Mechanic “Class A” under the TSBC or an equivalent AHJ standard
A proven and demonstrated practical understanding of the B-44 Elevator Code
A proven ability to read and interpret technical drawings, documents and specifications
Competent in the care, use and application of all tools integral to the Elevator Industry
Competent in the use of basic business software and hardware
A combination of experience and/or professional designations within the industry and a willingness to maintain and seek out required designations
A desire to learn, maintain, and expand knowledge of all aspects of elevator technology, both mechanical and electrical
Experience with multitasking and prioritizing multiple projects
Must be able to work under pressure and in a fast-paced environment
Requires demonstrated interpersonal and communication skills with all levels of employees and customers, internal and external

What we offer

Total compensation range: $130,000 to $180,000
This role offers a car allowance and fuel card
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Bonus plans for all positions
Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What Makes Us Special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Apply online today!

Please note: We only consider applications submitted through our online system.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

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More about this job

Responsibilities

Direct and coordinate field employees and support personnel to deliver elevator project work safely, on schedule, and within contractual and budget requirements. Oversee project processes, materials, customer relationships, employee performance, and technical support while assisting sales with site surveys and recommendations.

Requirements

Requires at least five years of elevator industry field experience as a mechanic and Class A Elevator Mechanic certification under TSBC or an equivalent authority. Candidates must understand the B-44 Elevator Code, interpret technical drawings and specifications, use industry tools and business software, and demonstrate strong communication, prioritization, and multitasking abilities.

Skills

Field Operations
Elevator Repair
Team Leadership
Project Coordination
Employee Training
Safety Compliance
Accident Investigation
Elevator Technology
B-44 Elevator Code
Technical Drawing Interpretation
Budget Management
Customer Service
Communication
Material Planning
Sales Support
Business Software

Benefits

Car Allowance
Fuel Card
Company Pension
Dental Care
Disability Insurance
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care
Bonus Plans
Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Elevator Industry
Elevator Repair
Field Operations
Class A Elevator Mechanic
TSBC
Authority Having Jurisdiction
B-44 Elevator Code
Elevator Technology
Mechanical Systems
Electrical Systems
Technical Drawings
Project Scheduling
Project Budgets
Safety Procedures
Health and Safety Act
Accident Investigation
Site Surveys
Technical Recommendations
Material Planning
Tools and Equipment
Customer Service
Employee Recruitment
Employee Training
Sales Support
Contractual Obligations
Business Software

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