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Added 4 mins ago
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TK Elevator

Operations Coordinator - Victoria, BC

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 1-2 years of relevant work experience in an administrative environment
Posting language: English
Posted: Oct 6, 2026

Original job description

What you will be doing:

Facilitate ongoing communication between departments to ensure seamless operations.
Collaborate with team members and managers to gather information and relay it as required.
Act as a central point of contact for clients and field personnel with respect to scheduling of the work.
Maintain accurate records of operational activities, contracts, training, safety, and regulatory compliance requirements in company systems.
Prepare reports, documents, and work orders as required in both Field Complete and SharePoint Folders.
Generate reports for supervisors and management to support informed decision-making.
Identify and implement operational processes and propose improvements.
Collaborate with teams to implement process enhancements and streamline workflows.
Monitor and evaluate the effectiveness of implemented changes.
Address customer inquiries and concerns related to operations.
Collaborate with customer support teams to resolve issues promptly.
Strive to enhance the overall customer experience.
Utilize software tools and systems to track and manage operations.
Stay updated on industry-specific technology trends and tools.
Implement and monitor environmental sustainability initiatives within operations.
Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
Support contract administration and management, including tracking project deliverables, documentation, and customer requirements.
Serve as the primary liaison between field operations, customers, and internal stakeholders to ensure smooth project execution and communication.
Coordinate field workforce planning, scheduling, operational support, safety documentation, training records, certifications, and compliance reporting to ensure operational efficiency and adherence to safety and regulatory requirements.
Related duties that may be assigned as necessary

What do you bring:

1-2 years of relevant work experience in an administrative environment
Organizational skills, multitasking abilities, drive, and capacity to work in a fast- paced environment
Strong knowledge of written and digital project management tools
Ability to work independently with minimal managerial supervision
Demonstrate understanding of project phases: tenders, contracts, conception, procurements, delivery
Strong client-facing and teamwork skills
Excellent problem-solving ability

What we offer

Total compensation range: $45,000 to $65,000
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Bonus plans for all positions
Wellness Program

TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, or any other protected status required by applicable law.

This posting is for a current existing vacancy within our organization. We are actively seeking qualified candidates to fill this open position. If you are interviewed for this position, we will advise you within 45 days of the interview as to whether or not you were successful in obtaining the position. Information submitted as part of the job application process will be kept on file for 3 years from the date of submission in accordance with legislative requirements.

As part of our recruitment process, TK Elevator may use AI tools to assist in screening candidates and assist in evaluating candidate qualifications. All final hiring decisions are made by either the hiring manager or the recruitment team

What Makes Us Special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Apply online today!

Please note: We only consider applications submitted through our online system.

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond

Who We Are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

Apply About employer

More about this job

Responsibilities

Coordinate communication, scheduling, workforce planning, and operational support among field teams, customers, and internal stakeholders. Maintain project and compliance documentation, manage permits and design registrations, prepare reports, address customer concerns, and improve operational processes.

Requirements

Applicants should have 1–2 years of relevant administrative experience, strong organizational and multitasking abilities, and proficiency with written and digital project management tools. They should be able to work independently, understand project phases, communicate effectively with clients and teams, and solve problems.

Skills

Operational Coordination
Scheduling
Project Administration
Contract Administration
Recordkeeping
Reporting
Process Improvement
Workflow Optimization
Customer Service
Stakeholder Communication
Workforce Planning
Regulatory Compliance
Safety Documentation
Training Records Management
Problem-Solving
Multitasking

Benefits

Company Pension
Dental Care
Disability Insurance
Employee Assistance Program
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Vision Care
Bonus Plans
Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Field Complete
SharePoint
TSBC Design Registrations
Permit Applications
Regulatory Compliance
New Installation
Service and Modernization
Contract Administration
Project Deliverables
Customer Requirements
Field Operations
Workforce Planning
Scheduling
Safety Documentation
Training Records
Certifications
Compliance Reporting
Environmental Sustainability
Process Improvement
Workflow Optimization
Project Phases
Tenders
Procurement
Operational Reporting

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