Jobs in Canada

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Added 36 mins ago
RD
Associate Advisor
RBC Dominion Securities
Toronto, ON
- Full-time
RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized…
Added 2 hours ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
…Leadership For Franchise Operators In Canada. The BRL Is a Brand Representative And Business Partner, Responsible For Supporting Canada Operators By Helping Them Maximize Opportunities…
Added 3 hours ago
RT
Automobile dealerships service representative
Roussel Toyota
Miramichi, NB
- Full-time
Added 4 hours ago
AC
Gérant(e) de magasin- ACT
Alimentation Couche-Tard
Longueuil, QC · Saint-Hubert, QC
- Full-time
…full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 4 hours ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
SaskTel is on the lookout for a Strategic Account Manager to join our Corporate Business Sales team!
Added 4 hours ago
SI
Customer Experience Representative
SNDL Inc.
Lethbridge, AB · Value Buds West Lethbridge
- Part-time
We’re looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you’ll be the face of our brand, providing…
Added 5 hours ago
TS
Discovery Representative
TD SYNNEX North America
Mississauga, ON
- $45,000 CAD / year
- Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales, Business Development, Marketing and Vendor…
Added 5 hours ago
IS
Associate Wealth Advisor
Island Savings
Victoria, BC
- $70,000 CAD / year
- Full-time
Sales and Service Strategy: Provides and/or prepares complex financial planning advice on a wide range of investment products and services to high value current and potential members,…
Added 6 hours ago
TH
Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot Canada
Coquitlam, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 6 hours ago
WC
Outside Sales Representative - Abbotsford, BC
Wurth Canada
Abbotsford, BC
- $60,000 to $95,000 CAD / year
- Contract
A day in the life of an outside sales representative:
Added 7 hours ago
Associate Wealth Advisor
First West
Victoria, BC
Sales and Service Strategy: Provides and/or prepares complex financial planning advice on a wide range of investment products and services to high value current and potential members,…
Added 7 hours ago
SE
Customer Service Representative
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email,…
Added 7 hours ago
A
Portfolio Administrator - AM-26-226
Aviso
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 8 hours ago
EP
Territory Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Territory Sales Representative will be responsible for providing white glove account management services for a robust portfolio of East Penn Canada’s key and national accounts, as well…
Added 8 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Up to $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 8 hours ago
TS
Discovery Representative
TD SYNNEX Corporation
Mississauga, ON
- Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales, Business Development, Marketing and Vendor…
Added 8 hours ago
A
Client Service Representative - Cardston (12 Months Term)
ATB
Cardston, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 8 hours ago
A
Client Service Representative - Sherwood Park Wye Garden
ATB
Sherwood Park, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 9 hours ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 9 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Prince George, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your…
Added 9 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Fort St. John, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your…
Added 9 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Vernon, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your…
Added 9 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your…
Added 9 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we're ALL IN, we mean we're all in on you and your…
Added 9 hours ago
GC
Inside Sales Representative Calgary South
GMS Canada
Calgary, AB
- Full-time
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.

TLC Laser Eye Centres

Clinical Patient Advisor

Kitchener, ON, Canada

The wage range for this role is between $22.65 - $26.05/hr. · Full-time

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Job details

Pay: The wage range for this role is between $22.65 - $26.05/hr.
Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

See if you are our next:

CLINICAL PATIENT ADVISOR (CLINICAL COUNSELOR) | Kitchener

Working in a TLC Laser Eye Centre clinic (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

The wage range for this role is between $22.65 - $26.05/hr.

A look at your benefits

You are eligible to receive a bonus.
You have a permanent full-time position (32hrs - 40hrs p/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, & 1 wellness day.
You benefit from group insurance, telemedicine & RRSP match.
You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

You support patients throughout their journey, play a key role in their decision-making process, and contribute to clinic growth.

You meet with prospective patients immediately following their pre-operative assessment and clarify information received from the medical team.
You serve as a bridge between clinical expertise and personal decision-making, translating medical information into clear, personalized value.
You clearly and transparently present vision correction options, benefits, and financial aspects.
You help patients navigate their decision with clarity, compassion, and confidence while adapting your communication to their mindset, concerns, and motivations.
You guide patients through pricing options and payment methods, book surgery dates, and coordinate logistics.
You maintain accurate patient records and ensure compliance with all required standards.
You maintain a high rate of patient follow-through to treatment through trust-building strategies and proactive, personalized follow-ups.
You record short, personalized video messages, voice messages, or calls as reminders or warm touchpoints to improve treatment follow-through, as required.
You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
Your experience as an account manager or sales representative is considered an asset.
You have the desire to succeed while helping customers achieve their goals.
You are organized, results-oriented, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
You have excellent communication skills in English (written & language proficiency).
You are comfortable traveling to other clinics for training (and/or) work (expenses covered by Vision Group).
Schedule: You have flexible availability on Monday to Friday between 8:00 AM – 4:30 PM.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team, apply now.

Apply on jobs.jobvite.com About employer

More about this job

Responsibilities

The Clinical Patient Advisor supports patients throughout their vision correction journey by clarifying medical information and facilitating decision-making. They are responsible for managing patient records, coordinating surgery logistics, and ensuring high treatment follow-through rates.

Requirements

Candidates should have a background in customer service, sales, or account management with excellent communication skills. The role requires strong organizational abilities and the flexibility to travel to other clinics for training or work purposes.

Skills

Customer service
Sales
Patient communication
Time management
Problem-solving
Organization
Results-oriented
Data entry
Conflict resolution
Interpersonal skills
Prioritization
Compliance

Benefits

Bonus
Free LASIK surgery
3 weeks of vacation
3 sick days
1 wellness day
Group insurance
Telemedicine
RRSP match

Visa sponsorship

Not detected in the job text

Keywords

Clinical Patient Advisor
Ophthalmology
LASIK
Customer Service
Sales
Account Management
Patient Care
Risk Management
Clinic Operations
Retention
Communication
Time Management
Problem-solving
Compliance
Vision Group
Healthcare

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Work requirements

Jobs in Canada