Jobs in Canada

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Added 10 mins ago
Associate, Product Manager, Debit Card
Bank of China (Canada)
Markham, ON
Full-time
Collaborate with IT, Operations, Compliance, Legal, Risk Management, and Financial Management to deliver product initiatives and strategic projects.
Added 10 mins ago
Part-Time Executive Director
Saskatoon Black Business Network (SBBN)
Saskatoon, SK
Part-time
…operational leadership and support the implementation of the Board’s strategic…
Added 10 mins ago
Account Executive, AB (Mat. Leave Replacement)
AMOREPACIFIC
Calgary, AB
$70,000 to $80,000 CAD / year
Contract
…responsible for executing education programs, supporting in-store initiatives, and delivering engaging brand activations with excellence and efficiency. This role requires a strategic,…
Added 12 mins ago
Senior Program Manager
DNAstack
Toronto, ON
Full-time
Drive additional strategic initiatives as needed, based on business needs and opportunities for impact.
Added 12 mins ago
People & Culture Manager
DWB Consulting Services Ltd
Chilliwack, BC · Fort St. John, BC · Maple Ridge, BC · North Vancouver, BC · Prince George, BC · Squamish, BC · Williams Lake, BC
$48 to $55 CAD / hour
Full-time
We have an exciting opportunity for a People and Culture Manager to join our team, providing strategic leadership and oversight for the organization's human resources portfolio.
Added 12 mins ago
Technical Sales Specialist-BC
Greenworks Tools Canada
East Gwillimbury, ON
$80,000 to $90,000 CAD / year
Full-time
…This position will work closely with their assigned Territory Manager and authorized Greenworks Commercial Dealers within their assigned…
Added 27 mins ago
Sr. Analyst, Financial Planning & Analysis
RioCan
Toronto, ON
Full-time
For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio…
Added 27 mins ago
Senior Manager, Strategic Transformation & Enterprise Risk Governance
RBC
Toronto, ON
Full-time
The Senior Manager, Strategic Transformation & Enterprise Risk Governance is responsible for the execution and continuous improvement of strategic change management, risk and control…
Added 27 mins ago
National Key Account Manager
Fix Network
Burlington, ON
Fix Network is seeking a strategic and relationship-driven National Key Account Manager to manage and grow one of our key insurance partnerships.
Added 27 mins ago
PR Manager
BENEFIT COSMETICS SERVICES
Toronto, ON
$70,000 to $80,000 CAD / year
Contract
We’re seeking a strategic and connected PR Manager to lead Benefit Canada’s PR, media and influencer strategy. In this role, you’ll develop and execute innovative, on-brand initiatives that…
Added 40 mins ago
Manufacturing Project Manager
Pentangle Tech Services | P5 Group
Calgary, AB
Contract
line installations to operational readiness and strategic business initiatives. The
Added 40 mins ago
Directeur des operations / Operations Manager
Hays
Montreal, QC
$110,000 to $125,000 CAD / year
Full-time
Our client is the owner and manager of a prestigious Class AAA office building located in downtown Montreal. This flagship asset is home to leading corporate tenants and is distinguished by…
Added 40 mins ago
IT/IM Manager
LeverageTek Staffing Solutions
Ottawa, ON
Full-time
LeverageTek is actively seeking an IM/IT Manager for a permanent, full-time position with its Ottawa-based customer.
Added 40 mins ago
Technical Program Manager (Capital market) With Treasury Management experience With Payments and deposit
VySystems
Toronto, ON
Full-time
Coordinate cross-functional teams to ensure timely delivery of strategic initiatives.
Added 42 mins ago
TDS - 2027 Analyst Program
TD
Calgary, AB · Vancouver, BC · Toronto, ON · Montreal, QC
Full-time
Leads on the implementation of initiatives in support of the overall business / function strategy
Added 42 mins ago
Software Engineer III
TD
Toronto, ON
Full-time
…coordinate relevant stakeholders, as required to support development initiatives; following a "build it, break it, fix it…
Added 42 mins ago
Clinical Manager, Ambulatory Care - Permanent Full-Time (1.0)
CHEO
Ottawa, ON
Full-time
The Manager is responsible for the implementation of safe, effective and efficient service delivery in the Ambulatory Care department which includes both surgical and medical sub-specialty…
Added 42 mins ago
Manager, Value Proposition (Digital Product Manager)
BMO
Toronto, ON · BMOPLACE
Full-time
This role serves as the business and digital product manager for My Financial Progress, owning product strategy, roadmap development, feature enhancements, and delivery of initiatives that…
Added 42 mins ago
Senior Manager, Indirect Tax Services
BDO
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Halifax, NS · Oakville, ON · Toronto, ON
Full-time
We are seeking a Senior Manager to join our growing Indirect Tax Services practice. As a trusted advisor to clients across a variety of industries, you will work closely with partners,…
Added 57 mins ago
Membership and Compliance Counsel
Law Society of Alberta
Calgary, AB
Full-time
In alignment with the Law Society’s vision, mission, and strategic plan, the Membership team provides customer service and transactional support while handling inquiries related to…
Added 57 mins ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
The Senior Business Development Manager leads strategic growth initiatives and plays a key role in shaping long-term business development strategies aligned with corporate objectives. In…
Added 1 hour ago
Branch Manager
HCR Personnel Solutions Inc
ON · Ontario, Canada
$72,000 to $80,000 CAD / year
Full-time
Reporting to the Executive Vice President or designate, the Branch Manager is responsible for the overall leadership, performance, and profitability of the St. Thomas branch. This role…
Added 1 hour ago
Manager, Procurement
CANARIE
Ottawa, ON
Contract
…private sector to fund, implement, and support cybersecurity initiatives. We also provide identity management services to the academic community through eduroam and identity and access…
Added 1 hour ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
The Senior Business Development Manager leads strategic growth initiatives and plays a key role in shaping long-term business development strategies aligned with corporate objectives. In…
Added 1 hour ago
Business Development Manager, Senior
SGS
Calgary, AB
Full-time
The Senior Business Development Manager leads strategic growth initiatives and plays a key role in shaping long-term business development strategies aligned with corporate objectives. In…

TLC Solutions

Technical Account Manager

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Company Description TLC Solutions is a managed IT services and communications provider that has been supporting clients since 1999, starting in the Valley of British Columbia and now serving businesses across BC, Alberta, and the United States. The company is built on transparency, expertise, and reliability, and is proud to maintain long-term client relationships. TLC Solutions is guided by values of Teamwork, Joy, Loyalty, Accountability, and Honesty, and a vision to deliver “Technolojoy” by helping organizations love and leverage technology. The team partners closely with each client to provide tailored computer systems support, managed IT services, strategic and technical consulting, and enterprise-class solutions. Operating with flexible month-to-month agreements, TLC Solutions focuses on delivering measurable value aligned with clients’ short- and long-term business goals.

Role Description The Technical Account Manager is a full-time, on-site role based in the Greater Vancouver Metropolitan Area. Reporting to Head of Account Management, This role is responsible for managing assigned client accounts, building trusted relationships, and serving as the primary point of contact for technology-related needs. Day-to-day activities include coordinating managed IT services, overseeing technical support requests, and ensuring timely resolution of issues through effective troubleshooting and collaboration with internal teams. The Technical Account Manager will help define client technology roadmaps, participate in strategic planning, and align solutions with business objectives. The role also includes identifying opportunities to enhance services, supporting sales and renewal discussions, and maintaining accurate documentation and reporting for client environments.

Qualifications

Candidates should possess strong Account Management and client relationship skills, including experience serving as a primary point of contact.
Candidates should possess Technical Support and Troubleshooting skills to understand issues, prioritize incidents, and coordinate effective resolutions.
Candidates should possess Sales and upselling skills to identify service improvements and support technology recommendations aligned with client goals.
Candidates should possess Project Management skills to plan, coordinate, and deliver technology initiatives on time and within scope.
Relevant experience in managed IT services, MSP environments, or IT consulting is beneficial.
Strong communication, presentation, and documentation skills, with the ability to explain technical concepts to non-technical stakeholders.
Ability to work collaboratively with technical teams, demonstrate accountability, and manage multiple client priorities in a fast-paced environment.
Post-secondary education in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience; relevant certifications (e.g., ITIL, Microsoft, Cisco) are an asset.

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More about this job

Responsibilities

Manage assigned client accounts as the primary contact for technology needs, coordinating managed IT services and support requests to ensure timely issue resolution. Develop client technology roadmaps, align solutions with business goals, identify service opportunities, support sales and renewals, and maintain accurate documentation and reporting.

Requirements

Candidates should have account management and client relationship experience, technical support and troubleshooting skills, and the ability to coordinate projects and support sales opportunities. Relevant managed IT services, MSP, or IT consulting experience is beneficial; strong communication and documentation skills and post-secondary education in a related field or equivalent practical experience are expected, while ITIL, Microsoft, or Cisco certifications are assets.

Skills

Account Management
Technical Support
Troubleshooting
Sales
Upselling
Project Management
Strategic Planning
Technology Roadmapping
Incident Prioritization
Managed IT Services
IT Consulting
Communication
Presentation
Documentation
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Managed IT Services
IT Services
IT Consulting
MSP
Account Management
Client Relationships
Technical Support
Troubleshooting
Incident Prioritization
Technology Roadmaps
Strategic Planning
Project Management
Sales
Upselling
Service Renewals
Client Documentation
Reporting
ITIL
Microsoft
Cisco
Computer Systems Support
Technology Consulting
Enterprise Solutions
Business Objectives

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