Jobs in Canada

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Added 2 mins ago
Services vétérinaires, Animaux de compagnie / Companion Animal Veterinary Services
MSD
Ottawa, ON · Kirkland, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Saint-Hyacinthe, QC · Sherbrooke, QC
Full-time
…d’affaires Animaux de compagnie. Cela comprend la fourniture d’information scientifique et de formation technique afin de soutenir l’expertise technique des représentants sur le terrain et…
Added 15 mins ago
Member Relationship Manager
YNCU
Woodstock, ON
Full-time
Member Education: Educate members, leveraging technology to enhance their banking experience and ensure business retention.
Added 17 mins ago
Director, Development & Operations (DevOps)
City of Toronto
Toronto, ON
Post-secondary education in computer science, information technology, engineering, business or another discipline relevant to enterprise technology leadership, or an approved combination of…
Added 32 mins ago
Specialist, Digital Experience
Canadian Blood Services
Ottawa, ON · Toronto, ON
…looks at how an experience works for the person using it: how information is structured, whether content is clear and useful, where users encounter friction, whether experiences are…
Added 32 mins ago
Commercial Analyst - CMHC Multi-Unit Residential
Meridian Credit Union
Barrie, ON · London, ON · St. Catharines, ON · Toronto, ON · Etobicoke, ON
$52,000 to $75,000 CAD / year
Full-time
Post-secondary education or related job training, with good knowledge of financial accounting and lending principles.
Added 32 mins ago
Login Technician
Element Materials Technology
Edmonton, AB
Other
Post-secondary education in chemistry or other science related field, or high school diploma with related experience preferred
Added 46 mins ago
Program Coordinator, Community Relations
University of Victoria
Victoria, BC
Full-time
This position requires a level of education, training, and experience equivalent to a Bachelor’s Degree plus a minimum of 3 years’ experience and training in a relevant field, preferably in…
Added 46 mins ago
Senior Business Specialist IT
Niagara Region
Thorold, ON
$105,330 to $123,910 CAD / year
Contract
Provide reporting to the Manager IT Project Delivery & Business Analysis, the Senior Business Specialist, Information Technology is responsible for finding efficiencies and improvements in…
Added 46 mins ago
Accounting Specialist
MT Talent Solutions Inc.
Burlington, ON
Full-time
Post-secondary education in Accounting, Finance or similar area of study.
Added 47 mins ago
Technical Account Manager
F12.net
Toronto, ON · North York, ON
Formal technical training, such as technical certification(s), or post-secondary education in a technical program, or equivalent
Added 47 mins ago
Business Systems - Test Automation Lead
Price Industries Limited
Winnipeg, MB
Bachelor's degree in Computer Science, Software Engineering, Information Technology, Computer Engineering, or a related technical discipline. An equivalent combination of post-secondary…
Added 47 mins ago
Project Coordinator
Overhead Door
Saskatoon, SK
Full-time
Post-secondary education in engineering, technology, commerce, economics or related field is preferred
Added 1 hour ago
cashier
Esso
Cold Lake, AB
Full-time
Secondary (high) school graduation certificate
Added 2 hours ago
Instructor, Veterinary Technician (DVM)
College of the North Atlantic
St. John's, NL
Full-time
…development, including the completion of courses required for Post-Secondary Instructor Certification (…
Added 2 hours ago
Senior Pricing Analyst
EStaffSearch
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Post-secondary degree or diploma in Accounting, Finance, or a related discipline, or an equivalent combination of education and experience.
Added 2 hours ago
cashier
Petro-Canada
Clinton, BC
Full-time
Secondary (high) school graduation certificate
Added 2 hours ago
Intermediate IT Project Manager
Special Olympics Canada
Toronto, ON
$68,000 to $95,000 CAD / year
Contract
Post-secondary education in Information Technology, Business Administration, Project Management, or a related discipline, or an equivalent combination of education and experience.
Added 2 hours ago
supervisor, truck drivers
Compass Transport
Calgary, AB
Full-time
Secondary (high) school graduation certificate
Added 4 hours ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
Post-secondary education or equivalent experience
Added 4 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Experience with electrical / technology suppliers or semi-conductor market
Added 4 hours ago
Secretary II
Covenant Health Canada
AB · Edmonton, AB
Full-time
…Secretary also supports recruitment and onboarding processes, staff education, and follow-up on program priorities. The successful candidate will be highly organized, skilled with…
Added 4 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Post Secondary Education (College Diploma or University Degree) preferred or 3-5 years of relevant experience.
Added 4 hours ago
Senior IT System Administrator
Canadian Energy Insight Inc.
Calgary, AB
Internship
Post-secondary diploma or degree in Computer Science, Information Technology, Computer Engineering, or a related field; or equivalent combination of education and relevant work experience.
Added 4 hours ago
truck drivers supervisor
Fission Logistics Inc
Mississauga, ON
Full-time
Secondary (high) school graduation certificate
Added 4 hours ago
Technical Account Manager
TLC Solutions
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Post-secondary education in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience; relevant certifications (e.g., ITIL, Microsoft,…

TLC Solutions

Technical Account Manager

Vancouver, BC, Canada
Greater Vancouver Metropolitan Area, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Company Description TLC Solutions is a managed IT services and communications provider that has been supporting clients since 1999, starting in the Valley of British Columbia and now serving businesses across BC, Alberta, and the United States. The company is built on transparency, expertise, and reliability, and is proud to maintain long-term client relationships. TLC Solutions is guided by values of Teamwork, Joy, Loyalty, Accountability, and Honesty, and a vision to deliver “Technolojoy” by helping organizations love and leverage technology. The team partners closely with each client to provide tailored computer systems support, managed IT services, strategic and technical consulting, and enterprise-class solutions. Operating with flexible month-to-month agreements, TLC Solutions focuses on delivering measurable value aligned with clients’ short- and long-term business goals.

Role Description The Technical Account Manager is a full-time, on-site role based in the Greater Vancouver Metropolitan Area. Reporting to Head of Account Management, This role is responsible for managing assigned client accounts, building trusted relationships, and serving as the primary point of contact for technology-related needs. Day-to-day activities include coordinating managed IT services, overseeing technical support requests, and ensuring timely resolution of issues through effective troubleshooting and collaboration with internal teams. The Technical Account Manager will help define client technology roadmaps, participate in strategic planning, and align solutions with business objectives. The role also includes identifying opportunities to enhance services, supporting sales and renewal discussions, and maintaining accurate documentation and reporting for client environments.

Qualifications

Candidates should possess strong Account Management and client relationship skills, including experience serving as a primary point of contact.
Candidates should possess Technical Support and Troubleshooting skills to understand issues, prioritize incidents, and coordinate effective resolutions.
Candidates should possess Sales and upselling skills to identify service improvements and support technology recommendations aligned with client goals.
Candidates should possess Project Management skills to plan, coordinate, and deliver technology initiatives on time and within scope.
Relevant experience in managed IT services, MSP environments, or IT consulting is beneficial.
Strong communication, presentation, and documentation skills, with the ability to explain technical concepts to non-technical stakeholders.
Ability to work collaboratively with technical teams, demonstrate accountability, and manage multiple client priorities in a fast-paced environment.
Post-secondary education in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience; relevant certifications (e.g., ITIL, Microsoft, Cisco) are an asset.

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More about this job

Responsibilities

Manage assigned client accounts as the primary contact for technology needs, coordinating managed IT services and support requests to ensure timely issue resolution. Develop client technology roadmaps, align solutions with business goals, identify service opportunities, support sales and renewals, and maintain accurate documentation and reporting.

Requirements

Candidates should have account management and client relationship experience, technical support and troubleshooting skills, and the ability to coordinate projects and support sales opportunities. Relevant managed IT services, MSP, or IT consulting experience is beneficial; strong communication and documentation skills and post-secondary education in a related field or equivalent practical experience are expected, while ITIL, Microsoft, or Cisco certifications are assets.

Skills

Account Management
Technical Support
Troubleshooting
Sales
Upselling
Project Management
Strategic Planning
Technology Roadmapping
Incident Prioritization
Managed IT Services
IT Consulting
Communication
Presentation
Documentation
Stakeholder Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Managed IT Services
IT Services
IT Consulting
MSP
Account Management
Client Relationships
Technical Support
Troubleshooting
Incident Prioritization
Technology Roadmaps
Strategic Planning
Project Management
Sales
Upselling
Service Renewals
Client Documentation
Reporting
ITIL
Microsoft
Cisco
Computer Systems Support
Technology Consulting
Enterprise Solutions
Business Objectives

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