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TLD

Area Service Technician

Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 2 years of experience performing maintenance and repairs on vehicles, equipment, or related systems.
Posting language: English
Posted: Nov 4, 2026

Original job description

Area Service Technician (AST)

Montreal, QC

COMPANY INTRODUCTION

TLD is the largest global manufacturer of Ground Support Equipment in the aviation and aerospace industries. We deliver technology-focused solutions with a broad range of products designed, engineered, and built at one of our nine worldwide facilities. TLD is an integral part of ALVEST, a global collection of businesses with strong leadership and product positioning in commercial aviation, general aviation, air cargo, and military aviation.

TLD has a proven track record of driving results through robust internal systems while leading with strong core values and ethics. Our technology-driven equipment is developed with a focus on safety, efficiency, and total cost of ownership for our customers.

A career at TLD is a unique opportunity for individual growth and achievement while working alongside a talented global team committed to excellence. We offer a stable, family-focused environment that supports both personal and professional success. Join the TLD team and be part of our continued leadership within the Ground Support Equipment industry.

JOB DESCRIPTION

TLD is seeking an experienced Area Service Technician (AST) to support our customers throughout the Montreal region and surrounding areas. The AST serves as the face of TLD, providing exceptional customer support through equipment diagnostics, maintenance, repairs, technical troubleshooting, service bulletins, and equipment training.

This position is ideal for an individual with a strong automotive mechanical background who enjoys working independently, solving complex technical issues, and building strong customer relationships. Candidates with experience as an Automotive Technician, Heavy Equipment Technician, Diesel Technician, Fleet Mechanic, or similar hands-on service roles are highly encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Diagnose, troubleshoot, and repair mechanical, electrical, pneumatic, and hydraulic systems on Ground Support Equipment (GSE).
Perform preventive maintenance inspections and identify potential equipment issues before they impact operations.
Complete equipment repairs, adjustments, and component replacements as required.
Read and interpret service manuals, schematics, wiring diagrams, and technical documentation.
Prepare service reports and maintain accurate maintenance records.
Respond to customer service requests in a professional and timely manner.
Conduct operational inspections and equipment testing.
Deliver technical support and product training to customers when needed.
Maintain company tools, equipment, service vehicle, and work areas in a clean and professional manner.
Work independently while prioritizing assignments to achieve customer satisfaction.
Support additional service and operational needs as assigned.

QUALIFICATIONS AND EXPERIENCE

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

Minimum 2 years of experience performing maintenance and repairs on vehicles, equipment, or related systems.
Strong automotive mechanical background with hands-on diagnostic and repair experience.
Experience performing preventive maintenance and troubleshooting mechanical and electrical systems.
Ability to read and interpret repair manuals, electrical schematics, and wiring diagrams.
Strong customer service and communication skills.
Ability to work independently with limited supervision.
Valid driver's license with a satisfactory driving record.
Ability to lift 50 pounds or more and perform the physical requirements of the job.
Ability to work both indoors and outdoors in varying weather conditions.

Preferred Qualifications

Automotive Technician certification or equivalent technical training.
Experience with diesel-powered equipment, heavy equipment, industrial equipment, or fleet maintenance.
Working knowledge of hydraulic, pneumatic, and electrical systems.
Experience using diagnostic tools and troubleshooting equipment faults.
PLC and HVAC experience is considered an asset.
Previous experience supporting customers in a field service environment.

OTHER SKILLS AND ABILITIES

Must be at least 18 years of age.
Must be able to read, write, and speak English; bilingual French/English is strongly preferred.
Strong problem-solving and analytical skills.
Customer-focused mindset with a commitment to safety and quality.
Ability to travel throughout the assigned territory as needed.
Valid passport with no travel restrictions preferred.

WHY JOIN TLD?

Competitive compensation
Medical, Dental, and Vision Insurance
Company-Paid Short-Term and Long-Term Disability Insurance
Company-Paid Life Insurance
Annual Profit-Sharing Bonus
401(k)/Retirement Savings Programs (where applicable)
Employee Assistance Program
Tuition Reimbursement
Company-Wide Events and Recognition Programs
Career Growth Opportunities within a Global Organization

The Company is committed to protecting the confidentiality, integrity, and availability of its information assets in alignment with ISO 27001. All employees are required to follow information security policies, safeguard company data and systems, and promptly report any suspected security incidents or violations.

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More about this job

Responsibilities

Diagnose, maintain, test, and repair ground support equipment, including its mechanical, electrical, pneumatic, and hydraulic systems, and keep accurate service records. Respond to customer requests across the assigned territory, provide technical support and training, and maintain service tools, vehicles, and work areas.

Requirements

Applicants need at least two years of hands-on vehicle or equipment maintenance and repair experience, strong automotive diagnostic skills, and the ability to interpret repair manuals and electrical schematics. A valid driver's license, physical ability to lift 50 pounds or more, independent work skills, and strong customer communication are required; technical certification and diesel or heavy equipment experience are preferred.

Skills

Mechanical Diagnostics and Repair
Electrical Troubleshooting
Hydraulic Systems
Pneumatic Systems
Preventive Maintenance
Equipment Testing
Reading Schematics and Wiring Diagrams
Technical Documentation
Customer Service
Field Service
Problem-Solving
Equipment Training
Diesel Equipment Maintenance
Heavy Equipment Maintenance
Diagnostic Tools
Safety and Quality

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Annual Profit-Sharing Bonus
Employee Assistance Program
Tuition Reimbursement
Company-Wide Events and Recognition Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Ground Support Equipment
Aviation
Aerospace
Automotive Mechanics
Mechanical Systems
Electrical Systems
Hydraulic Systems
Pneumatic Systems
Preventive Maintenance
Equipment Diagnostics
Equipment Repair
Service Manuals
Electrical Schematics
Wiring Diagrams
Technical Documentation
Service Reports
Maintenance Records
Operational Inspections
Equipment Testing
Field Service
Customer Support
Product Training
Diesel Equipment
Heavy Equipment
Fleet Maintenance
Diagnostic Tools
PLC
HVAC
ISO 27001
Information Security

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