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Added 10 mins ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 10 mins ago
LA
Coordinateur(trice) des Opérations Flotte (Temps plein)
Leo Autopartage
Montreal, QC
- $55,000 to $60,000 CAD / year
- Full-time
Leo has more than 600 shared vehicles on the streets of Montréal and a team working every day to make every trip reliable, simple, and accessible. We do more than deploy cars: we’re…
Added 1 hour ago
BQ
QNX Embedded Development Manager (Open Source)
BlackBerry QNX
Ottawa, ON
- Full-time
QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive. The business leads the way in…
Added 1 hour ago
B
QNX Embedded Development Manager (Open Source)
BlackBerry
Ottawa, ON
- Full-time
QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive. The business leads the way in…
Added 1 hour ago
NA
Curriculum Development Lead, Corporate and Continuing Education
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Corporate & Continuing Education (CCE) is seeking an innovative, enthusiastic Curriculum Development Lead to join their team. Reporting to the Curriculum Development Supervisor in Product…
Added 2 hours ago
A
Senior Regional Manager, Customer/ Partner Operations (Based in Yokohama)
Agoda
Vancouver, BC
- Full-time
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build…
Added 2 hours ago
S
Stage Experience Lead - Full Time
Sephora
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 2 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Lakeridge Health is seeking a dynamic, strategic and collaborative Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff…
Added 2 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The position provides oversight for application lifecycle management (on-premises and SaaS) including major systems administration (e.g. ERP, Asset Management, ePermitting), application, AI…
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 3 hours ago
DIVISION CHIEF, Public Education and Professional Development
City of Toronto
Toronto, ON
As a Senior Manager, the Division Chief will ensure the utilization of best practices, technology, and resources to meet the needs and provide best in class service and information to the…
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
R|
MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Do you want to work for a world-renowned research institute that pushes the boundaries of biomedical science and health research? Right here in Montreal! At the Research Institute of the…
Added 3 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Tremplin Consortium supports the career and professional development (CPD) and career preparedness of biomedical graduate trainees and postdoctoral fellows across affiliated research…
Added 3 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 3 hours ago
OC
Regional Hub Business Manager
Ontario Clean Water Agency
Shelburne, NS · OCWA - Shelburne WWT
- Full-time
Work under the general direction of the Regional Hub Manager and within the framework of policies, directives, guidelines and objectives to manage and oversee the daily functioning of the…
Added 3 hours ago
UO
ERP Change Management and Training Specialist
University of Waterloo
Waterloo, ON
- Full-time
University of Waterloo is a leading global innovation hub that drives economic and social prosperity for Canada and the world. With more than 41,000 students, we are home to the world's…
Added 4 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
SG
Sourcing Manager – Category Lead of Market Data, Trading Services & Legal Services
Societe Generale
Montreal, QC
- Full-time
…Global Sourcing Department in Paris ("ACHA/DIR") to optimize and control SG's cost structure while mitigating commercial, operational, and legal risks. This role is responsible for sourcing…
Added 5 hours ago
V|
Project Engineer (Water & Wastewater)
Veolia | North America
Oakville, ON
- Full-time
Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and…
Added 5 hours ago
C
General Manager - Secure Destruction Recycling Facility
CLN
Hamilton, ON
- Full-time
Clean Lifecycle Network (CLN) is an environmental services company focused on critical recycling and circular solutions that keep valuable materials out of landfills and incineration. We…
Added 5 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
Reporting to Manager of Relay for Life Youth (RFLY), Signature Programs, the Relay for Life Youth Sr. Specialist will assist in leading growth and expansion of Relay for Life Youth by…
Added 5 hours ago
SC
Regional Sales Manager
Savaria Corporation
Surrey, BC
- $80,000 to $95,000 CAD / year
- Full-time
As a Regional Sales Manager, you will play a pivotal role in driving revenue growth and expanding market presence across Canada and the USA Analyze market trends, optimize pricing, and…
Added 5 hours ago
Production Supervisor
Excelitas Technologies
Mississauga, ON
ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you…

TMC Canada

Desktop Support Technician

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Oct 20, 2026

Original job description

Resume

Responsible for PC Setup;

Network support;

troubleshoot break & fix related IT matter;

Assist for Asset Management task;

Assist regional project implementation;

Facilitate and bridging local site IT request with related support team;

Mobile/Laptop/Desktop support etc

Your challenges ?

Create, Receive, Monitor, Maintain and Resolve work tickets
Imaging, Setup, and Support of computer(s), monitor(s), mobile device(s)
Maintain on-site presence at designated service locations to support end users
Software installation, support and make sure it is compliance with Schneider standards
Perform pro-active and on-demand health check of IT systems including, but not limited to: printers, copiers, fax machines, scanners, and video conference equipment
Training end users on how to operate office automation equipment as requested
New hire orientation including show user how to work on IT assets daily basis, debrief Schneider policy(s) such as security policy, usage etc
Hardware platform troubleshooting and management
Software platform troubleshooting and management
Perform secure password management for all provided passwords
Support access to corporate network/wireless and applications (both on network as well as over VPN)
Coordinate execution of tasks with guidance from Service Desk representatives or other IT support groups
Manage IT inventory of in-house stock, such as moving, sorting, cleaning, stocking · Identify, gain approval, and enter all project(s) as assigned by your manager into project tracker
Assist with different regional projects for designated service locations, act as local hand and feet support · Other duties as assigned by your manager Expected Behaviors and Support Model Process (Some apply to a 2 Tech Partners site(s))
Tech Partners that work at the same site support the local user group and share and monitor the same ticket queues including but not limited to: Onsite Support US L2 / NAM L2 / CA L2 / MX L2 / Legacy ticket queue(s). Tickets must always be updated with a status.
Tech Partners will serve as each other’s backup support when they are away from the office and it is their responsibility to update the backup Tech Partner with their status, including updates to the worklog from any applicable tickets.
In addition, they will keep their manager informed of any planned and unplanned type of leave to make sure there is proper support and coverage.
Both Tech Partners have equal responsibility to manage IT assets and support IT assets in the assigned location. The facility will notify both Tech Partners by email regarding all IT assets. A ticket will need to be assigned prior to asset delivery.
The Tech Partner will reply to the facility to then request the assets be delivered / pickup to their desk.
Tech Partners will share equal ADM permission to support users and facilitate the needs that come from infrastructure and operational teams in the facility.
Tech Partners will have the same physical access to the MDF / IDF / other area(s) such as conference room(s), storage room(s) etc to perform as required by their duties. · Tech Partners will be involved in alternative local and regional project task as assigned and upon approval by their manager.
Tech Partners will collaborate with each other in troubleshooting & resolving any issue(s) such as scope and resolution in a productive and respectful manner prior communicate with our customers.
Tech Partners will demonstrate professionalism in all support related matters

What do we expect from you ?

Create, receive, monitor, maintain and resolve work tickets
Handle the imaging, setup and support of computers, monitors and mobile devices
Maintain an on-site presence at designated service locations to support end users
Install and support software, ensuring compliance with Schneider standards
Perform proactive and on-demand health checks of IT systems, including printers, copiers, fax machines, scanners and video conference equipment
Train end users on how to operate office automation equipment, as requested
Onboard new hires: show them how to use IT assets day to day and walk them through Schneider policies (security, usage, etc.)
Troubleshoot and manage hardware and software platform issues
Manage all provided passwords securely
Support access to the corporate network, wireless network and applications (on the network and over VPN)
Coordinate the execution of tasks with guidance from Service Desk representatives or other IT support groups
Manage the local IT inventory (moving, sorting, cleaning, stocking)
Identify projects assigned by your manager, obtain the required approvals and enter them in the project tracker
Contribute to regional projects for designated service locations, acting as local hands-and-feet support
Carry out other duties as assigned by your manager

What can you expect from TMC ?

We are the global home of employeneurs : a group of highly skilled engineers, and digital experts who combine technical excellence with an entrepreneurial mindset to deliver high-tech solutions with positive impact for leading companies across multiple industry sectors.

At TMC, we believe that People Drive Technology, that’s why an employeneur is much more than just an average consultant. You’ll be part of an international community where your expertise is valued, your ambitions are supported, and your career is tailored to your personal and professional goals, all while helping to shape the future of technology.

Why choose Employeneurship ?

The best solutions are created by people who are empowered to grow. That's why we are redefining the IT and

Engineering Consulting market with a unique business model that combines the security of traditional employment with the freedom and ownership needed to develop your entrepreneurial mindset.

Employeneurship model is built around five key principles :

Long-term work relationship : Enjoy the stability of a permanent contract while working on challenging projects with leading organizations ;
Individual profit sharing : Benefit directly from the value you create through a transparent profit-sharing model ;
YOUniversity : Access to continuous learning, technical development and personal growth trainings and coaching designed around your career ambitions ;
Business Cells : Expertise-drive networks that foster collaboration, knowledge sharing, and technical excellence to drive innovation ;
The Entrepreneurial Lab : A place to bring your most innovative ideas into reality, explore new technologies, and contribute to future start-ups opportunities.

TMC is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

Set up, image, maintain, and troubleshoot computers, mobile devices, software, networks, and office equipment while managing support tickets and local IT inventory. Provide on-site end-user assistance, support onboarding and regional projects, and coordinate with service desk and other IT teams.

Requirements

The role calls for practical desktop and IT support capabilities, including hardware and software troubleshooting, network and VPN access support, ticket handling, and IT asset management. It also requires an on-site presence, secure password handling, effective coordination with support teams, and professional collaboration; no specific education or years of experience are stated.

Skills

Desktop Support
PC Setup And Imaging
Hardware Troubleshooting
Software Troubleshooting
Network Support
Ticket Management
Mobile Device Support
Software Installation
IT Asset Management
End-User Training
Password Management
VPN Support
IT Inventory Management
Project Coordination
Customer Support
IT Health Checks

Benefits

Permanent Contract
Individual Profit Sharing
Continuous Learning And Development
Training And Coaching
Career Development Support

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
PC Setup
Computer Imaging
Hardware Troubleshooting
Software Troubleshooting
Network Support
Work Tickets
Mobile Devices
Software Installation
Schneider Standards
Printers
Copiers
Fax Machines
Scanners
Video Conference Equipment
End-User Training
New Hire Onboarding
Security Policies
Password Management
Corporate Network
Wireless Network
VPN
Service Desk
IT Asset Management
IT Inventory
Project Tracker
Regional Projects
MDF
IDF

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