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TMG The Mortgage Group

Broker Experience Associate

Halifax, NS, Canada

Pay: Salary - $60,000 - $65,000 based on experience
Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Seeking Someone Looking to Make a Meaningful Impact

Are you the kind of individual who loves helping people succeed?

Do you have a passion for coaching and embrace technology?

Are you friendly, engaged, focused, and passionate about mentoring others?

Are you looking to expand upon your career, develop your leadership skills and build something special?

TMG The Mortgage Group is looking for an individual to join their Broker Experience team to support the continued growth of our business and provide an exceptional experience to our brokers, agents and brokerage partners.

We’re counting on this individual to build strong relationships, support our existing team and help identify great people that would fit well within our culture.

The successful candidate will:

Work collaboratively with TMG’s Award Winning Broker Experience Team to support the growth, engagement and effectivness of TMG brokers and agents
Support TMG’s Area Vice Presidents deliver a best in class broker experience
Be a self-starter that brings fresh ideas, takes initiative and is confident enough to ask for help when needed
Attend Mortgage Industry and TMG events to promote the TMG culture and build strong relationships across the broker community
Have strong relationship building and interpersonal skills and be comfortable connecting with brokers, agents, teams and prospects
Coach, train and support agents and owners to be the best version of themselves, within the scope permitted by applicable licencing requirements (not sure I would put the licensing requirement part)
In partnership with our events team, support the delivery of best in class events that deliver value for our brokers, brokerages and partners.
Support and deliver training initiatives that help TMG agents and brokerages adopt TMG systems, technology, programs and business-building resources to support their collective success
Identify and engage with Mortgage Brokers, Mortgage Agents and Mortgage Brokerages that fit within TMG’s culture and high standards
Work collaboratively with AVPs and Broker Experience to help ensure brokers have access to lenders, resources and support they need
Collaborate with our marketing team to develop and distribute marketing resources and online assets, including social media and digital tools, to support broker success.
Maintain TMG’s focus on adhering to compliance requirements and the expectations of applicable regulatory bodies and stakeholders
Support TMG’s focus on compliance through training, engagement and appropriate oversight, while escalating supervision matters to the Principal Broker, AVP or other appropriate person

If the following statements resonate with you, please reply with your resumé.

You’re motivated to help TMG continue growing as Canada’s leading independent mortgage brokerage
You’re wanting to work alongside outstanding mortgage professionals and a supportive, driven leadership team while developing toward greater leadership responsibility
You are a friendly and warm collaborator, ready to support brokers, agents and multiple internal stakeholders
You’re ready, willing, and able to represent and promote TMG and deliver an exeptional Broker Experience
You bring positive energy to challenges, take initiative, follow through on commitments and celebrate the success of others
You have experience with Loan Origination Platforms, CRM systems, Microsoft Office, Teams, social media, and similar tools and are comfortable learning new technology
You love connecting both virtually and in person with people to help them before more successful and effective.

About TMG:

TMG The Mortgage Group is Canada’s largest independent mortgage brokerage, delivering unparalleled customer service since 1990. We take pride in our professionalism and reputation, and operate with ethics and integrity. We’re focused on maintaining a culture in which we aim to elevate everyone. Your goals, our support. Success together.

Simply put, TMG has been built upon three elements: amazing people, amazing support systems, and amazing opportunities.

If the idea of working in a progressive, nurturing, entrepreneurial environment appeals to you, please send us your resume.

Benefits:

Salary - $60,000 - $65,000 based on experience
Bonus Structure
Paid Vacation
Benefits

Experience:

Mortgage Industry: 3+ years preferred
Relationship Management, Sales, Training or Business Development: 3+ years preferred
Leadership, Coaching or Team Support: experience preferred
Broker license is an asset

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More about this job

Responsibilities

The Broker Experience Associate will support the growth and engagement of mortgage brokers and agents by providing training, coaching, and operational support. They will also collaborate with internal teams to deliver events, marketing resources, and ensure compliance with regulatory standards.

Requirements

Candidates should have at least 3 years of experience in the mortgage industry, relationship management, or business development. Proficiency in CRM systems, loan origination platforms, and Microsoft Office is required, along with strong interpersonal and leadership skills.

Skills

Relationship management
Coaching
Training
Business development
Mortgage industry knowledge
Leadership
Communication
Loan origination platforms
CRM systems
Microsoft Office
Microsoft Teams
Social media
Compliance
Event support
Mentoring

Benefits

Bonus structure
Paid vacation
Benefits

Visa sponsorship

Not detected in the job text

Keywords

Mortgage Brokerage
Broker Experience
Relationship Management
Coaching
Training
Business Development
Loan Origination Platforms
CRM
Microsoft Office
Microsoft Teams
Social Media
Compliance
Regulatory Bodies
Marketing
Event Support
Leadership
Mentoring
Financial Services
Sales

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