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Added 18 mins ago
R
Senior Director, Program Delivery
RBC
Toronto, ON
- Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of…
Added 5 hours ago
PA
Senior Developer, Data
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting to the Director, Decision Intelligence and Emerging Technologies, the Senior Developer, Data provides technical leadership and hands-on expertise in designing, building, and…
Added 13 hours ago
A
Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
…the world's largest team of data scientists and experts in machine learning and AI. A great day for us means solving big problems using the latest tech, serious brain power, and deep…
Added 3 days ago
EB
Staff Engineer, AI Security
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
…security controls for Artificial Intelligence (AI), generative AI, machine learning, AI agents, copilots, automation platforms, agentic AI platforms, orchestration frameworks, model…
Added 3 days ago
EB
Staff Engineer, AI Security
EQ Bank
Toronto, ON
- Full-time
…security controls for Artificial Intelligence (AI), generative AI, machine learning, AI agents, copilots, automation platforms, agentic AI platforms, orchestration frameworks, model…
Added 4 days ago
BO
Senior Data Scientist, AI Solutions
Bank of Canada
Ottawa, ON
- Full-time
You will design and deliver end-to-end AI and machine learning (ML) solutions within the Bank of Canada's technology ecosystem. Working closely with business partners and multidisciplinary…
Added 7 days ago
B
Director, Wealth Growth & Analytics
BMO
Toronto, ON · FCP
- Full-time
The Director, Growth & Analytics leads the growth analytics agenda for BMO InvestorLine and BMO Insurance. This role leverages analytics, client insights, market intelligence, and emerging…
Added 7 days ago
SC
Director, Analytics & Insights
Securian Canada
Waterloo, ON
- $130,000 to $170,000 CAD / year
- Full-time
Advance AI, Machine Learning & Analytical Innovation
Added 7 days ago
SC
Director, Analytics & Insights
Securian Canada
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
Advance AI, Machine Learning & Analytical Innovation
Added 8 days ago
GC
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON · North York, ON
- $145,000 to $165,000 CAD / year
- Full-time
The Senior Director, Business Intelligence and Analytics is a senior enterprise leader responsible for building and leading GS1 Canada’s business intelligence, analytics, and market insight…
Added 8 days ago
FE
Director AI Center of Excellence
Future Electronics
Kirkland, QC
- Full-time
The Director, AI Center of Excellence (CoE) is the technical and strategic leader of Future Electronics’ enterprise AI capability. This role sets AI strategy, builds and leads a team of AI…
Added 9 days ago
C
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
The Director, AI Governance and Adoption is responsible for driving the evolution of the enterprise AI governance framework, and facilitating the responsible adoption of artificial…
Added 9 days ago
C
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
- Full-time
Deep understanding of generative AI, machine learning concepts, data-driven product development, and modern AI technologies.
Added 9 days ago
RB
Senior Director, AI and Data & Integration Platforms
Royal Bank of Canada
Mississauga, ON
- Full-time
Deep expertise in artificial intelligence and machine learning: Proven experience architecting, implementing, and scaling AI solutions in production environments. Strong understanding of…
Added 9 days ago
C
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
The Director, AI Governance and Adoption is responsible for driving the evolution of the enterprise AI governance framework, and facilitating the responsible adoption of artificial…
Added 9 days ago
R
Senior Director, AI and Data & Integration Platforms
RBC
Mississauga, ON
- Full-time
Deep expertise in artificial intelligence and machine learning: Proven experience architecting, implementing, and scaling AI solutions in production environments. Strong understanding of…
Added 9 days ago
R
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Deep understanding of generative AI, machine learning concepts, data-driven product development, and modern AI technologies.
Added 9 days ago
R
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
The Director, AI Governance and Adoption is responsible for driving the evolution of the enterprise AI governance framework, and facilitating the responsible adoption of artificial…
Added 9 days ago
C
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
Deep understanding of generative AI, machine learning concepts, data-driven product development, and modern AI technologies.
Added 9 days ago
RB
Business Manager, Director - COO Group
Royal Bank of Canada
Toronto, ON
- Full-time
Capital Markets Operations is seeking a Business Manager, Director, to join the Global Head of Digital Transformation and Product Development. This is a strategic leadership role focused on…
Added 10 days ago
Junior Asset Management Specialist
Hatch
Mississauga, ON
…recent graduate role within our team. Reporting to the Global Director, Energy Client Operations, you will support offices globally working from our Mississauga office…
Added 10 days ago
RB
Senior Director - Chief Developer and AI Adoption
Royal Bank of Canada
Toronto, ON
- Full-time
As a Senior Director - Chief Developer and AI Adoption, you will lead a team of Technology & Operations AI Developers who build the next-generation technology that changes how millions of…
Added 10 days ago
R
Senior Director - Chief Developer and AI Adoption
RBC
Toronto, ON
- Full-time
Knowledge of modern AI and machine learning techniques, large language models, retrieval-augmented generation, model evaluation, and agentic workflows.
Added 11 days ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
…We challenge the traditional bank stereotype by integrating machine learning, conversational AI and design thinking into our core operations. We're a bank a tech company would build, where…
Added 11 days ago
R
Director Solution Architect
RBC
Toronto, ON
- Full-time
Experience with developing various enterprise technologies and frameworks, including but not limited to big data and No-SQL data stores, distributed computing, datalakes and lakehouses,…

Closed listing

TMX Group

Technology Lead, Enterprise Platforms & Operation (Director)

Toronto, ON, Canada

Salary Range: $160,000K/year - $180,000K/year CAD. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Salary Range: $160,000K/year - $180,000K/year CAD.
Job type: Full-time
Closing date: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

We are seeking a strategic, highly collaborative technology leader to take comprehensive ownership of our enterprise platforms and corporate ecosystem. As the Technology Lead, Enterprise Platforms and Operations, you will drive a holistic strategy to modernize our digital workplace, transforming disconnected processes and siloed applications into an integrated, frictionless employee experience.

Grounded in a workflow-first methodology, you will champion operational excellence across core productivity suites, workflow automation, custom web tools, and emerging AI technologies. You will act as the organizational "switchboard," bridging technical teams and executive business partners to ensure our technology portfolio directly enables business capabilities, scales efficiency, and delivers maximum ROI.

This role reports to: Head of Corporate Technology Services
Job Location: Hybrid (2-3 days in office) - based in Toronto, ON (100 Adelaide St W)

Key Accountabilities:

Strategic Leadership & Platform Governance: Define and execute a multi-year strategic vision for core enterprise platforms - including Google Workspace, ServiceNow, Web/Digital platforms, desktop applications, and Gemini/AI initiatives. Establish governance, lifecycle management, and security guardrails in partnership with Cybersecurity and Risk teams.
Ecosystem Synergy & Debt Reduction: Architect seamless integrations across disparate systems to remove operational friction, eliminate redundant applications, and systematically reduce technical debt. Map platform capabilities directly to business capabilities and the service catalog.
Process Orchestration & Automation: Function as the central architect for workflow design, ensuring business processes are thoroughly re-engineered before applying automation to high-volume or high-friction areas.
Service Management & Analytics: Establish and enforce rigorous Service Level Agreements (SLAs). Build data-driven performance dashboards to monitor platform health, user adoption rates, and license utilization to hold service owners strictly accountable.
Stakeholder Engagement & Change Management: Partner closely with Technology Leaders, HRIS/Finance Directors, and shared IT service teams to align platform roadmaps with business goals. Collaborate with HR and Internal Communications to drive adoption and training campaigns.
Vendor & Budget Optimization: Direct strategic vendor relationships, negotiate contracts, and align software roadmaps (including disruptive AI capabilities) to optimize SaaS spend and realize strong ROI.
Team Leadership & Development: Lead, mentor, and empower a high-performing team of platform managers, API developers, and technical specialists, fostering a culture of accountability, continuous upskilling, and innovation.

Must Have(s):

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s or MBA preferred).
Overall Experience: 10 to 12+ years of progressive leadership experience within IT operations, enterprise applications, or workplace technology environments.
People Management: 5+ years of dedicated experience leading and mentoring high-performing software engineering or platform management teams.
Platform Mastery: Proven track record of managing enterprise-scale deployments of core platforms such as Google Workspace, ServiceNow (ITSM/ITOM), and Enterprise ERP environments.
Modern Technical Acumen: Deep familiarity with web architectures, API integrations, desktop application management, and agile product management workflows.
Emerging Tech Proficiency: Practical experience integrating emerging AI tools, prompt engineering, and machine learning capabilities into existing enterprise suites.
Strategic & Financial Mindset: Strong capabilities in budget oversight, vendor management, process optimization, and executive-level stakeholder management.

Nice to Have(s):

Experience managing IT platform transformation within global or multi-office enterprise environments.
Advanced certifications in ServiceNow, Google Workspace Administration, or ITIL Frameworks.

Salary Range: $160,000K/year - $180,000K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

About employer

More about this job

Responsibilities

Set the strategy and governance for enterprise platforms, integrate systems, reduce technical debt, and improve workflows through process redesign and automation. Lead platform service performance, vendor and budget optimization, stakeholder engagement, adoption initiatives, and the development of a high-performing technical team.

Requirements

Requires a bachelor’s degree in a related field and 10–12+ years of progressive leadership experience in IT operations, enterprise applications, or workplace technology, including at least five years leading software engineering or platform teams. Candidates should have enterprise-scale platform experience, technical knowledge of web architectures and APIs, practical AI integration experience, and strong financial, vendor, and executive stakeholder management capabilities; a master’s degree or MBA is preferred.

Skills

Strategic Leadership
IT Operations
Google Workspace
ServiceNow
Workflow Automation
API Integration
Web Architecture
Artificial Intelligence Integration
Machine Learning
Agile Product Management
Vendor Management
Budget Oversight
Change Management
People Management

Benefits

Flexible Work
Generous Time Off
Leave Programs
Wellness Support

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
ServiceNow
ITSM
ITOM
Enterprise ERP
Gemini
Artificial Intelligence
Machine Learning
Prompt Engineering
API Integration
Web Architecture
Workflow Automation
Process Orchestration
Agile Product Management
IT Operations
Enterprise Applications
Digital Workplace
Platform Governance
Technical Debt Reduction
Service Level Agreements
Performance Dashboards
License Utilization
Vendor Management
Budget Optimization
Change Management
Cybersecurity
Risk Management
ITIL
Service Catalog

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