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Added 3 hours ago
Director, Anti-Fraud, North America
John Hancock
Toronto, ON
Full-time
The Director Anti-Fraud, North America (2LOD/subject-matter expert) position is responsible for overseeing and challenging the fraud risk management strategy across US and Canada segments…
Added 4 hours ago
Director, Anti-Fraud, North America
Manulife
Toronto, ON · Waterloo, ON
Full-time
The Director Anti-Fraud, North America (2LOD/subject-matter expert) position is responsible for overseeing and challenging the fraud risk management strategy across US and Canada segments…
Added 8 hours ago
Project Manager I, Project Management Office, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
Makes recommendations to Director regarding projects scope and related changes required to facilitate a successful outcome.
Added 10 hours ago
Directeur adjoint - Talent et culture / Assistant Director - Talent and Culture
NEUF architectes
Quebec, QC
Full-time
…continue to strengthen the capabilities of our Finance and Operations team. NEUF is now looking to fill the critical role of Assistant Director – Talent and Culture, to work alongside our…
Added 10 hours ago
Director of Sales
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
…disciplined execution? Consider joining Prospr by Sun Life as Director of…
Added 11 hours ago
Accounting Specialist
Asahi Kasei
Port Colborne, ON
Full-time
This position directly reports to the Finance Director.
Added 11 hours ago
Sales Associate (English & Arabic/Tagalog preferred)
WIRELESSWAVE / WAVE SANS FIL
AB · Edmonton, AB
Full-time
…we’re proud to be recognized as a Best Place to Work by HR Director Magazine. Join us in a rewarding, people-first environment where opportunity and growth are always within…
Added 11 hours ago
Director, Financial Aid and Awards
Durham College
Oshawa, ON
trades, science and technology, health care, engineering, social and community
Added 11 hours ago
Occupational Health Nurse
Humber River Health
Toronto, ON · Greater Toronto, ON
Other
…Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them…
Added 13 hours ago
Senior IT Administrator (On-site, Contract)
REDLAB
Toronto, ON
Full-time
Reporting to the Technical Director, the IT Administrator is responsible for effective provision, installation, configuration, operation, and maintenance of systems hardware and software…
Added 13 hours ago
Talent Acquisition Assistant (Contract)
LCBO
Toronto, ON
Full-time
Reporting to the Director, Talent Acquisition, you will help accomplish our talent attraction and selection projects. By providing outstanding administrative support to our high-volume…
Added 14 hours ago
Directeur(trice), TI et intelligence d’affaires /Director, IT & BI
ENERGY TRANSPORTATION GROUP
Montreal, QC
Full-time
Assurer le leadership et l’orientation des opérations TI, de l’infrastructure, de l’administration des systèmes, des intégrations/EDI et de l’intelligence d’affaires
Added 14 hours ago
Senior Agentic Demand Generation Manager
Absorb
Remote, Canada
Full-time · Remote
…make a significant and immediate impact." Mark Lynch - Senior Director, Demand…
Added 14 hours ago
Directeur(trice), TI et intelligence d’affaires / Director, IT & Business Intelligence
ENERGY TRANSPORTATION GROUP
Montreal, QC
Full-time
ENERGY is looking for a Director, IT & Business Intelligence to lead the evolution of our technology, systems integration, and data environment during an important phase of transformation…
Added 15 hours ago
Senior Art & Design Career Manager - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
…and responsive mixed martial arts through inventive gameplay…
Added 15 hours ago
Senior Best Practice Consultant, Process & Enablement
Sun Life
Waterloo, ON · Sun Life Waterloo King
Full-time
…and partners with process owners, subject matter experts and technology partners to create sustainable, accessible and well-governed operational content and…
Added 15 hours ago
Director, Global Workplace Design
Electronic Arts
Vancouver, BC
The Director of Workplace Design will lead the development of global workplace standards and contracts, including creating a playbook to guide workplace design across EA's global offices.…
Added 15 hours ago
Director HR, Total Rewards
Celestica International LP
Toronto, ON
The Director HR, Total Rewards (Sales Incentive Program) is responsible for the design, implementation, and ongoing evaluation of Celestica's compensation and benefits programs including…
Added 15 hours ago
Director, R&D IT Operational Excellence
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
The Director, R&D IT Operational Excellence is a senior leadership role responsible for driving governance, operational performance, workforce strategy, financial stewardship,…
Added 16 hours ago
Senior Advisor, Museums & Collections Integration
City of Brampton
Brampton, ON
Full-time
Reporting to the Director, Cultural Services, this position provides senior-level strategic and operational leadership to advance the City of Brampton’s readiness for the future transfer of…
Added 16 hours ago
Manager of Human Resources (One Year Maternity Leave Contract)
Family Services Windsor-Essex
Windsor, ON
…maternity leave contract. Reporting directly to the Executive Director, this is an autonomous HR leadership role with broad responsibility for HR operations, employee relations,…
Added 16 hours ago
Director, Knowledge Management
Acosta
Mississauga, ON
Full-time
Bachelors degree in Business, Operations or related field or equivalent years of experience.
Added 17 hours ago
Senior Counsel, Employment
Coveo
Montreal, QC
Full-time
…take ownership of employment law matters across our global operations, bringing sound judgment and a thoughtful approach to decisions across the entire employee lifecycle. You will work…
Added 17 hours ago
Sales Executive (Dallas Hybrid)
Energy Transportation Group
LaSalle, QC
Full-time
…the freedom to build your pipeline, supported by experienced Operations, Pricing and Finance partners who help transform customer needs into executable transportation…
Added 17 hours ago
Director of Finance
Higher Talent | Executive Search & HR Consulting |
St. John's, NL
Full-time
The Director of Finance is a strategic, hands-on finance leader with a strong accounting foundation and demonstrated experience managing the financial operations of a complex,…

TMX Group

Technology Lead, Enterprise Platforms & Operation (Director)

Toronto, ON, Canada

Pay: Salary Range: $160,000K/year - $180,000K/year CAD.
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

We are seeking a strategic, highly collaborative technology leader to take comprehensive ownership of our enterprise platforms and corporate ecosystem. As the Technology Lead, Enterprise Platforms and Operations, you will drive a holistic strategy to modernize our digital workplace, transforming disconnected processes and siloed applications into an integrated, frictionless employee experience.

Grounded in a workflow-first methodology, you will champion operational excellence across core productivity suites, workflow automation, custom web tools, and emerging AI technologies. You will act as the organizational "switchboard," bridging technical teams and executive business partners to ensure our technology portfolio directly enables business capabilities, scales efficiency, and delivers maximum ROI.

This role reports to: Head of Corporate Technology Services
Job Location: Hybrid (2-3 days in office) - based in Toronto, ON (100 Adelaide St W)

Key Accountabilities:

Strategic Leadership & Platform Governance: Define and execute a multi-year strategic vision for core enterprise platforms - including Google Workspace, ServiceNow, Web/Digital platforms, desktop applications, and Gemini/AI initiatives. Establish governance, lifecycle management, and security guardrails in partnership with Cybersecurity and Risk teams.
Ecosystem Synergy & Debt Reduction: Architect seamless integrations across disparate systems to remove operational friction, eliminate redundant applications, and systematically reduce technical debt. Map platform capabilities directly to business capabilities and the service catalog.
Process Orchestration & Automation: Function as the central architect for workflow design, ensuring business processes are thoroughly re-engineered before applying automation to high-volume or high-friction areas.
Service Management & Analytics: Establish and enforce rigorous Service Level Agreements (SLAs). Build data-driven performance dashboards to monitor platform health, user adoption rates, and license utilization to hold service owners strictly accountable.
Stakeholder Engagement & Change Management: Partner closely with Technology Leaders, HRIS/Finance Directors, and shared IT service teams to align platform roadmaps with business goals. Collaborate with HR and Internal Communications to drive adoption and training campaigns.
Vendor & Budget Optimization: Direct strategic vendor relationships, negotiate contracts, and align software roadmaps (including disruptive AI capabilities) to optimize SaaS spend and realize strong ROI.
Team Leadership & Development: Lead, mentor, and empower a high-performing team of platform managers, API developers, and technical specialists, fostering a culture of accountability, continuous upskilling, and innovation.

Must Have(s):

Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s or MBA preferred).
Overall Experience: 10 to 12+ years of progressive leadership experience within IT operations, enterprise applications, or workplace technology environments.
People Management: 5+ years of dedicated experience leading and mentoring high-performing software engineering or platform management teams.
Platform Mastery: Proven track record of managing enterprise-scale deployments of core platforms such as Google Workspace, ServiceNow (ITSM/ITOM), and Enterprise ERP environments.
Modern Technical Acumen: Deep familiarity with web architectures, API integrations, desktop application management, and agile product management workflows.
Emerging Tech Proficiency: Practical experience integrating emerging AI tools, prompt engineering, and machine learning capabilities into existing enterprise suites.
Strategic & Financial Mindset: Strong capabilities in budget oversight, vendor management, process optimization, and executive-level stakeholder management.

Nice to Have(s):

Experience managing IT platform transformation within global or multi-office enterprise environments.
Advanced certifications in ServiceNow, Google Workspace Administration, or ITIL Frameworks.

Salary Range: $160,000K/year - $180,000K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Apply About employer

More about this job

Responsibilities

Set the strategy and governance for enterprise platforms, integrate systems, reduce technical debt, and improve workflows through process redesign and automation. Lead platform service performance, vendor and budget optimization, stakeholder engagement, adoption initiatives, and the development of a high-performing technical team.

Requirements

Requires a bachelor’s degree in a related field and 10–12+ years of progressive leadership experience in IT operations, enterprise applications, or workplace technology, including at least five years leading software engineering or platform teams. Candidates should have enterprise-scale platform experience, technical knowledge of web architectures and APIs, practical AI integration experience, and strong financial, vendor, and executive stakeholder management capabilities; a master’s degree or MBA is preferred.

Skills

Strategic Leadership
IT Operations
Google Workspace
ServiceNow
Workflow Automation
API Integration
Web Architecture
Artificial Intelligence Integration
Machine Learning
Agile Product Management
Vendor Management
Budget Oversight
Change Management
People Management

Benefits

Flexible Work
Generous Time Off
Leave Programs
Wellness Support

Visa sponsorship

Not detected in the job text

Keywords

Google Workspace
ServiceNow
ITSM
ITOM
Enterprise ERP
Gemini
Artificial Intelligence
Machine Learning
Prompt Engineering
API Integration
Web Architecture
Workflow Automation
Process Orchestration
Agile Product Management
IT Operations
Enterprise Applications
Digital Workplace
Platform Governance
Technical Debt Reduction
Service Level Agreements
Performance Dashboards
License Utilization
Vendor Management
Budget Optimization
Change Management
Cybersecurity
Risk Management
ITIL
Service Catalog

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