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Toast

Revenue Operations Lead

Richmond, BC, Canada

$95,000 to $120,000 USD / year · Full-time

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Job details

Pay: $95,000 to $120,000 USD / year
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Sep 10, 2026

Original job description

Job Description

Toast is recruiting on behalf of a scaling technology company based in the Vancouver area that is building next generation subsurface imaging solutions for the mining and exploration industry. The company uses advanced muon tomography, an emerging geophysical technology, to help mining companies see underground with more clarity, reducing exploration risk and supporting more responsible resource development. As the company grows its commercial team across North America, Australia, and Latin America, it is looking for a Revenue Operations Lead to build and run the systems that keep the entire revenue engine aligned. This is a brand new, hands on role reporting to the Chief Commercial Officer, and the person hired will be the first and only person in this function to start.

Responsibilities

Own and administer the CRM, including pipeline stages, stage criteria, required fields, workflows, integrations, and permissions
Write and maintain the process standards that keep commercial records complete and accurate
Triage and route incoming enquiries with Marketing so qualified opportunities reach the right account executive quickly
Ensure clean handovers from Business Development to Customer Success so delivery starts with full context
Define commercial metrics and be the go to person for what each one means and why it is used
Run a single weekly, evidence based forecast for the commercial team
Reconcile the forecast against pipeline evidence and delivery capacity, raising discrepancies early
Partner with Finance on definitions, reporting, and any commercial information reviewed outside the company
Build and maintain reporting used by leadership and the board
Produce a weekly reporting pack and replace manual analysis with repeatable processes
Review wins and losses regularly and feed learnings back into the sales approach
Own how AI and automation are used across the commercial function, including what gets built, what earns its place, and how outputs are checked before reaching customers
Keep automation running within the CRM and within security and data rules
Run onboarding and training for new commercial team members
Own the sales knowledge base and call library, keeping playbooks, proposals, and discovery materials current
Partner with Talent and Finance on commercial compensation plans, attainment tracking, and quota coverage
Produce accurate, on time attainment statements

Requirements

Several years of experience in revenue operations, sales operations, or commercial analytics within a business to business environment with long, complex, multi stakeholder sales cycles
Hands on CRM ownership, including the ability to design a pipeline model, configure stages and workflows, and bring order to inherited data
Experience owning or building a sales forecast and the ability to explain how it was made reliable
Strong analytical skills with the ability to move from a raw data export to a defensible answer independently
Demonstrated fluency with AI tooling in real work, including building, automating, or governing with AI
Credibility and judgement to hold a standard with experienced colleagues
A bias to action and comfort building and operating at the same time
Strong organizational skills with the ability to carry multiple priorities through to completion
Discretion in handling compensation, pipeline, and customer information
Fluent or professional level English communication skills, written and verbal
Legal eligibility and current documentation to work full time hours in Canada
Experience in mining, heavy industry, capital equipment, or another long cycle technical sales environment would be a plus
Experience supporting a commercial team through a period of rapid growth would be an asset
Background in sales compensation and quota administration would be beneficial
Familiarity with reporting and enablement tools such as Gong, Notion, or Power BI would be a plus
Sales development or qualification experience would be an asset
Spanish language skills would be a plus

Benefits

Annual salary range of 95,000 to 120,000 CAD
Early equity option allocations upon hire
Direct impact on a technology advancing significant economic and environmental outcomes in the mining sector, with your work shaping how a scaling commercial team operates and forecasts
Financial support for professional accreditation, membership, and exams, including designations such as P.Eng, P.Geo, or CPA
Tuition support of 2,500 dollars per year
Extended health and dental benefits, an employee assistance program, and a health and personal spending account covering items such as exercise classes, transit, daycare, and pet insurance
Minimum of 3 weeks paid time off to start, plus an annual paid closure between Christmas and New Year
5 paid sick days in addition to other legislated leaves
2 weeks per year of work from almost anywhere for hybrid and remote employees
Parental leave top up
Employee referral bonus
A flexible hybrid work environment with a casual, jeans and hoodies dress code
Application Review

Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!

Vetting Call

If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.

Profile Creation

Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.

Client Submission

After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.

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More about this job

Responsibilities

Own the commercial CRM, processes, forecasting, metrics, reporting, and automation, ensuring accurate pipeline data and reliable handoffs across the revenue team. Build scalable enablement and compensation processes, deliver leadership and board reporting, and partner with Marketing, Customer Success, Finance, and Talent.

Requirements

Several years of revenue operations, sales operations, or commercial analytics experience in a B2B environment with long, complex sales cycles are required, along with hands-on CRM ownership, forecasting, strong analytical ability, and practical AI experience. The role also requires sound judgment, organization, discretion, professional English communication, and current eligibility to work full-time in Canada; technical-industry experience and Spanish are assets.

Skills

Revenue Operations
CRM Administration
Pipeline Management
Sales Forecasting
Commercial Analytics
Data Analysis
AI Tooling
Automation
Reporting
Quota Tracking
Process Design
Cross-Functional Collaboration
Sales Enablement
Data Governance
Stakeholder Management

Benefits

Equity Options
Professional Accreditation, Membership, And Exam Support
Annual Tuition Support
Extended Health And Dental Benefits
Employee Assistance Program
Health And Personal Spending Account
Paid Time Off
Paid Holiday Closure
Paid Sick Days
Work-From-Anywhere Option
Parental Leave Top-Up
Employee Referral Bonus
Flexible Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Revenue Operations
Sales Operations
Commercial Analytics
CRM
Pipeline Stages
Workflows
Integrations
Pipeline Management
Sales Forecasting
Commercial Metrics
Reporting
Board Reporting
AI Tooling
Automation
Data Governance
Sales Enablement
Sales Compensation
Quota Administration
Attainment Tracking
Gong
Notion
Power BI
Mining
Muon Tomography
Subsurface Imaging
Long-Cycle Technical Sales
Business-To-Business Sales
Customer Success
Spanish
Capital Equipment

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