Job Description
Toast is recruiting on behalf of a fast growing B2B SaaS company in the competitive intelligence space. The company uses AI to turn market, competitor, and buyer signals into insights that revenue teams can act on, helping organizations win more competitive deals. Based in Vancouver with hubs in other major cities, the team is small, globally distributed, and scaling quickly, having grown through several recent acquisitions. They are hiring a Senior Software Engineer, DevOps & Security to make the right way to build and ship the easy way for every engineer, working alongside the DevOps team, engineering managers across Product, Data and AI, and Security and Compliance stakeholders. The team works office-first with a hybrid touch, together in person on Mondays, Wednesdays and Thursdays.
Responsibilities
- Own the paved road for infrastructure by building and extending a Pulumi component library so teams get correct, disaster-recovery-ready infrastructure by default across GCP environments
- Run GKE like a product, handling cluster and node pool upgrades, in-cluster services, workload right-sizing and policy enforcement as the company scales
- Own the core building blocks of CI/CD workflows, cut CI time and flake rate across the fleet, and standardize the golden path for shipping services
- Improve internal developer platform surfaces so engineers can see what is happening in their own systems
- Own the health of the observability stack, including consistent instrumentation, actionable alerts and less on-call noise
- Drive GCP and LLM cost reduction through attribution, right-sizing, commitment planning and removal of orphaned resources
- Extend software supply chain controls, own infrastructure identity and access, and build SOC 2 and other compliance requirements into automated, evidenced controls
- Balance proactive and reactive work, jumping in when the platform is on fire and always driving the change that stops the next incident
- Automate recurring manual work, and turn incident reviews into durable platform fixes
- Publish SLOs and error budgets for the services that matter most
Requirements
- Deep, hands-on experience in DevOps, SRE, platform or infrastructure engineering, operating production systems that paying customers depend on, including being on-call for them
- Deep, practical Kubernetes knowledge
- Infrastructure as code treated as software, using Pulumi or Terraform
- Strong GCP or AWS fundamentals
- A background in systems engineering and writing software
- Experience owning CI/CD as a product, building and maintaining pipelines used by other teams (GitHub Actions or Buildkite preferred, GitLab CI or CircleCI experience transfers)
- Hands-on experience with security tooling as an engineering practice
- Compliance engineering experience for SOC 2 or enterprise partner security programs, implemented as automated controls, plus threat modeling
- Ownership under ambiguity: you scope a vague problem, ship it incrementally and clearly communicate what changed and why
- Fluency with AI coding tools and experience working on AI-first teams
- Experience owning platform migrations and decommissions would be a plus
- Having built an internal developer platform or self-service tooling that other engineers adopted is considered an asset
- Comfort with LLM infrastructure, such as gateways, token cost attribution, rate limiting and provider failover, would be a plus
- Tech stack includes GCP, Kubernetes, Pulumi, Postgres and Temporal
Benefits
- Extended health and dental coverage that starts on day 1
- Eligibility for the Employee Stock Option Plan for all full-time employees
- Take-the-time-you-need vacation policy
- Mac or PC of your choice and access to top-tier tooling
- Fitness and lifestyle perk discounts
- Performance rewards, career development, coaching and annual performance reviews
- Annual company-wide kickoff in Vancouver, regular hub social events, and dog-friendly offices in Vancouver and Toronto
- Direct access to the leadership team, including the CEO
- Own real infrastructure at real scale, with authority over the IaC, GKE and CI/CD architecture every engineering team depends on
- Make an immediate, measurable difference: faster pipelines, fewer flaky failures, lower GCP and LLM spend with clear per-team attribution, and on-call page volume that drops every quarter
- Turn SOC 2 and audit readiness into automated controls, with audit findings in your areas trending to zero
- Help shape how a fast-moving, AI-first engineering organization ships software safely
- Application Review
Submit your application, including your resume and cover letter, through our online portal. Our team will carefully review your qualifications and experiences. We take pride in responding promptly, so if your application aligns with our current opportunities, you’ll hear back from us with next steps. Your journey with Toast begins here, and we’re excited to see what you bring to the table!
If your application is successful, we’ll schedule a vetting call with a member of the Toast team. This 30-45 minute informal conversation is designed for us to get to know you better and assess your skills. Be prepared to discuss your past projects, the challenges you’ve tackled, and the impact you’ve made. This is your chance to shine and show us why you’re a great fit for the roles we offer.
Once you’ve impressed us in the vetting call, we’ll create an unbiased profile that highlights your experience while minimizing common biases. Instead, we focus on your skills, industry experience, and the impact you’ve made. This way, your profile reflects your true potential and accomplishments.
After crafting your unbiased profile, we submit it to our trusted clients. We work closely with these clients to ensure they understand the value you bring. Throughout their interview process, we remain by your side, providing support and guidance. Our goal is to help you navigate the hiring process smoothly and confidently, ensuring you have the best chance to secure a role that fits your skills and aspirations.
