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Added 17 mins ago
D
Account Executive, Mobility & Immigration, Enterprise | North America
Deel
Canada
- Full-time
Collaborate with internal teams (SDR, Customer Success, Product, Marketing, Sales Ops, Legal) to support client needs and ensure a seamless experience.
Added 17 mins ago
M
Building Manager
Morguard
Mississauga, ON
- Full-time
Looking for a company with over 50 years of success and no signs of slowing down?
Added 17 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Fort McMurray, AB
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 17 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Saint-Eustache, QC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 17 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Gatineau, QC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 17 mins ago
WC
Stock Unloader Associate
Walmart Canada
Port Perry, ON
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 17 mins ago
D
Performance Marketing Specialist
DIJGTAL
Vancouver, BC
- Full-time
Apply your expertise in performance marketing, conversion optimization and customer acquisition to drive success across all client accounts
Added 17 mins ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
…conversations to understand and meet their current Business Account opening, Term and Trust Products and Signing officer Changes needs and ensure customer problems as it relate to Business…
Added 17 mins ago
B
BUSINESS ADVISOR, CYBERSECURITY, ADVISORY SERVICES - Calgary
BDC
Calgary, AB
- Full-time
…projects to see further and to do things differently, to fuel the success of Canadian…
Added 17 mins ago
V
Accounts Payable Clerk
voestalpine
Richmond, BC
- $20 to $25 CAD / hour
- Full-time
Our people are the foundation of our success. Skilled, motivated, and results-driven individuals shape our culture demonstrating our core values of Respect, Responsibility, Curiosity,…
Added 47 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Saint-Eustache, QC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 47 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Sorel-Tracy, QC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 47 mins ago
B
Cleaning Supervisor
BGIS
Calgary, AB
- Full-time
…the cleaning service through planning, quality control and management of the site Cleaners. Reporting to the Property Manager, the Area Supervisor is to set high standards for cleaning and…
Added 47 mins ago
B
Security Coordinator - 6 month contract
BGIS
Markham, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 47 mins ago
B
Property Manager
BGIS
MB · Manitoba, Canada
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 47 mins ago
C
Senior Advisor, Product Line Management, Maintenance & Managed Services
Ciena
Canada
- Full-time
Shape long-term portfolio competitiveness through customer insight, operating-model knowledge and rigorous recurring-revenue economics.
Added 47 mins ago
B
Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 47 mins ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 47 mins ago
M
Client Relationship Management - Lead Specialist
Marsh
Montreal, QC
- Full-time
As a Client Relationship Management Lead specialist, you will play a key role in client relationship management for the key clients within Marsh’s Affinity Practice. Marsh helps clients…
Added 47 mins ago
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General Repair Technician III
BGIS
Ottawa, ON
- Full-time
…completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other…
Added 47 mins ago
VC
Account Manager
Vantage Circle
Remote, Canada
- $80,000 to $100,000 USD / year
- Full-time
- Remote
4 to 7 years in Customer Success, Account Management, or client-facing consulting at a B2B SaaS company
Added 47 mins ago
W
(CAN) Préposé au déchargement
Walmart
Saint-Eustache, QC
- Part-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 1 hour ago
CF
Mess Administrative Assistant
Canadian Forces Morale and Welfare Services
Wainwright, AB
- Full-time
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do.…
Added 1 hour ago
TR
Business Development Representative (BDR) - Hybrid or Remote
Traction Rec
Vancouver, BC
- Full-time
1–3 years of sales or customer-facing experience in SaaS, tech, fundraising, retail, or hospitality
Added 1 hour ago
C
BOH Supervisor
Co-op
Prince Albert, SK
- Full-time
Health and Well-being – Benefits Package, Flexible Spending Account, Employee Family Assistance Program

Toast

Field Implementation Technician I

Toronto, ON, Canada

$54,000 - $86,000 CAD

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Job details

Pay: $54,000 - $86,000 CAD
Experience: 1-3 years of restaurant industry experience is highly desired
Posting language: English
Posted: Nov 4, 2026

Original job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A day in the life

Toast is looking for self-motivated individuals who want to be part of a team that is transforming the way restaurants operate. You will be involved in working with Toast’s restaurant customers to set up the Toast system, train restaurant staff, build a relationship with our customers, and ensure they are successful. We are looking for candidates that like mobile technology, have experience in the restaurant industry, can communicate effectively, and are creative problem solvers. At Toast, we move fast and have a lot of opportunities for career growth, so if you’re passionate about your work and want to be in a fun and growing industry join us! You will be helping Toast to grow our business internationally.

What you'll do (Responsibilities)

Learn the Toast POS system and become a product expert.
Install & configure Toast hardware and networking devices including terminals, handhelds, printers, and other peripherals.
Collaborate with internal Toast teams to find diverse business solutions that will make a restaurant THRIVE.
Conduct restaurant operation consultation and training sessions with all restaurant stakeholders to optimise Toast POS for their positions and operations.
Maintain and document implementation plans and network diagrams.
Test / troubleshoot unknown networking problems.
Terminate Ethernet cables if needed.

What you'll need to thrive (Requirements)

The ideal candidate will have flexibility with hours and the ability to work early mornings and nights.
While rare, weekend hours could also be required on an ad-hoc basis depending on customer needs.
Excellent communication skills and ability to present in front of customers.
Demonstrates attention to detail and strong organization skills.
Ability to problem solve/troubleshoot in a timely manner.
Ability to think creatively and provide service-oriented solution recommendations that exceed customer expectations. Adaptability, strong work ethic, and professionalism during challenging situations.
This role will require travel within your local area and could include up to 100% travel.

Breakdown:

Implementation (75%) - The primary function of the Field Implementation Technicians is to be the on-site (or remote) point of contact for our customers. This may include working with our Account Executives and conducting Site Surveys to ensure customers understand the physical and network requirements before installation; Completing the installation of our hardware and networking equipment. Training owners, managers, FOH & BOH teams on leveraging Toast to accomplish their specific needs of the Toast platform; Conduct on-site or remote support on or after their Activation dates.
Internal best practices documentation and enablement (10%) - As Toast scales its international presence, the Field Implementation Technicians (FITs) are responsible for documenting country-specific best practices and nuances, in particular calling out where the process deviates from the US customer base (for eg. all menus in Ireland are tax- inclusive, and tax is called VAT). They will also be responsible for training and ramping up new FITs and regional contracting partners.
Post Live Relationship Management (15%) - As the client is transitioned over into the post-onboarding phase of the customer journey, the FIT is expected to ensure this transition goes smoothly and therefore is available for remote Go-live support to assist and guide the customer during their first several days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training. Given that we are in the early days of international onboarding, this role will spend more time on post-live support than US counterparts, including site visits with the product team where necessary. This also may require some after-hours support for equipment break-fix in the field.

What will help you stand out (Nonessential Skills/Nice to Haves)

Networking knowledge is a plus!
1-3 years of restaurant industry experience is highly desired
Bilingual in French is strongly preferred, but not required
Located within the Greater Toronto Area

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$54,000 - $86,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient - when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work - raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Responsibilities

The Field Implementation Technician will install and configure Toast POS hardware and networking equipment while providing on-site training to restaurant staff. They are also responsible for documenting best practices and managing the post-live relationship to ensure a smooth transition for customers.

Requirements

Candidates should have experience in the restaurant industry and possess strong troubleshooting and communication skills. The role requires flexibility with working hours and the ability to travel within the local area.

Skills

POS system configuration
Hardware installation
Networking
Troubleshooting
Customer training
Communication
Problem solving
Attention to detail
Organization skills
Service-oriented
Adaptability
Professionalism
Technical documentation
Relationship management

Benefits

Equity
Competitive compensation
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

POS
Hardware
Networking
Ethernet
Implementation
Technical support
Customer success
Restaurant industry
Training
Troubleshooting
Site survey
Field technician
Software
Peripherals
Consultation
Documentation
Hospitality
Hybrid work

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