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Added 17 mins ago
T
Data Scientist II
TD
Toronto, ON · Montreal, QC
- Full-time
…successful candidate will partner with Strategy, Engineering, Product, Data, Model Validation, and Risk teams to translate business challenges into scalable analytical…
Added 32 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
…We believe the best results come from challenging ourselves, learning from one another, and building on each other's…
Added 32 mins ago
HD
Director of Ecommerce
Hadley Designs
Remote, Canada
- Remote
Hadley Designs is a family-founded brand committed to making early learning engaging, screen-free, and fun. Our journey began with hand-drawn educational tools and has grown into a beloved…
Added 47 mins ago
Senior Account Manager
AOT Technologies
Victoria, BC
Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow…
Added 47 mins ago
PV
Category Manager - Hardlines
Pet Valu
Markham, ON
- Full-time
Lead new product introductions, product lifecycle management, assortment optimization, and exit strategies for underperforming products.
Added 1 hour ago
D
Lead, Forward Deployed Engineering
Deliverect
Toronto, ON
- Full-time
The Product Department at Deliverect is at the forefront of the digital ordering revolution, dedicated to consistently delivering groundbreaking solutions to the global marketplace. Our…
Added 1 hour ago
Builder Project Sales Manager - Home Appliance / Single Family
Human Resources
Toronto, ON
…monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 1 hour ago
BF
Senior Manager, Digital and Customer Applications
BC Ferries
BC · British Columbia, Canada
- Full-time
As Senior Manager, Digital and Customer Applications, you'll lead the teams and technology behind these experiences, ensuring our customer-facing applications are reliable, secure, and…
Added 1 hour ago
LE
Builder Project Sales Manager - Home Appliance / Single Family Builder
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 1 hour ago
AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
Alongside our consulting practice, we’re product builders: our flagship platform, formsflow.ai, is a low-code solution that simplifies complex form creation, approvals, and workflow…
Added 1 hour ago
I
Customer Operations Leader- Store Experience
Indigo
Langley (District), BC · City of Langley, BC
- $18.85 to $23.55 CAD / hour
- Full-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 1 hour ago
PP
Creative Director (Digital Play)
Pok Pok
Toronto, ON
- Full-time
As our Creative Director, you'll lead the day-to-day creative direction of the Pok Pok app, working closely with artists, designers and developers to bring new toys and experiences to life.…
Added 1 hour ago
MC
Assistant Manager, Wealth Sales Support
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead, coach and support Mutual Fund Support Representatives in delivering accurate, responsive and consistent service.
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 2 hours ago
GT
Systems Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…mechanical handling and towing systems, power electronics, digital signal electronics, controls engineering, and real‑time data processing and operations…
Added 2 hours ago
KM
Field Service Technician (Prince George)
Konica Minolta Business Solutions Canada
Prince George, BC
- Full-time
5% - Lead referrals and product promotion to existing customers
Added 2 hours ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 3 hours ago
CF
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
- Full-time
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 3 hours ago
Web and Digital Experience Product Manager
Canadian Federation of Independent Business
Canada
Reporting to the Vice President, Digital and Delivery, the Web and Digital Experience Product Manager will lead cfib.ca as a product, overseeing its evolution, performance, accessibility,…
Added 3 hours ago
CT
Associate Manager, Loyalty Program
Canadian Tire Corporation
Toronto, ON
- Full-time
Lead cross-functional initiatives: Mobilize partners across Product, Marketing, Analytics, Finance, Research, Operations and other teams to deliver loyalty initiatives, pilots and program…
Added 3 hours ago
E
Senior Director, Clinical Development Change & Transformation Lead
Evinova
Mississauga, ON
- Full-time
We are driven by a shared purpose: to transform health through data and digital innovation. Our teams collaborate across disciplines to solve complex problems, continuously learning and…
Added 4 hours ago
Digital Product Manager, Member Experience
Canadian Federation of Independent Business
Canada
Reporting to the Vice President, Digital and Delivery, the Digital Product Manager, Member Experience will lead the strategy, roadmap and continuous improvement of CFIB's member-facing…
Added 4 hours ago
JE
Quality Assurance Manager
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
As our next Quality Assurance Manager, you’ll lead plant-level quality assurance activities to ensure products and manufacturing processes meet customer expectations, industry standards,…
Added 4 hours ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
Added 5 hours ago
S
Print Control Operator - Zund
StickerYou
Toronto, ON
- $18 to $20 CAD / hour
- Full-time
…learner and interested in the technical aspects of machinery and digital printing. Given the critical role this person plays in the last step in the production process we're looking for a…

Toast

Senior Solutions Engineer

Toronto, ON, Canada

$110,000 - $176,000 CAD

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Job details

Pay: $110,000 - $176,000 CAD
Posting language: English
Posted: Oct 27, 2026

Original job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast International is building its upmarket business across the UK & Ireland, Canada, and Australia, focused on restaurant groups with 16 to 500 locations. We're hiring a solutions leader to own the technical side of every International deal over 15 locations. Your demos and labs are where our deals are won or lost. You'll start as a player-coach, carrying deals yourself, and you'll build the International upmarket solutions team as the business grows.

Hybrid, Toronto-based - with some travel to customer sites as needed.

About this role:

- Run demos that win the room. Build every demo from discovery. Show a 40-site group their own menu, their own workflows and the systems they already run, in their market's version of the product. Tailor it to each person in the buying group, from the head of ops to the IT lead to finance. Leave each of them with a reason to champion Toast.
- Run labs that end in a decision. Agree success criteria with the customer before the lab starts. Build and maintain the lab environment, track every issue, drive escalations and root cause analysis, and close the lab with a clear yes or no. No lab ends without an agreed next step.
- Own the technical outcome through go-live. The deal isn't won until the customer is live and it matches what we sold. Stay involved through procurement and handoff.
- Architect the solution. Design how Toast fits into a multi-location group's existing stack:
- - ERP, payroll and HR (e.g. Workday)
  - Inventory, loyalty, gift card processors and kiosks
  - Delivery and custom integrations
  - Network and hardware
  - Multi-entity and franchise structures, and data migration
All of it within what's actually available, and what payments rules allow, in each market.
- Lead security, IT and compliance reviews. Own vendor security questionnaires, PCI scoping conversations and the technical sections of RFPs.
- Speak product's language. Write BRDs that product and engineering can act on: the problem, the customer's own words, workarounds tried, what's at stake across the segment (not just one account), and options with tradeoffs. Turn one customer's ask into a case for the platform.
- Present the roadmap with credibility. Walk executive and IT audiences through what exists, what's coming and what isn't, without overpromising. Keep their trust when the answer is "not yet."
- Sell outcomes, not features. Partner with sales to build the business case. Translate technical fit into the outcomes the economic buyer cares about, such as labor, speed of service and revenue. When a buyer is weighing a feature gap, help them see it against the full value of the platform, and make sure their IT team feels heard along the way.
- Engineer workarounds, and know when to hold the line. Design and document solutions to complex gaps, and judge when a workaround creates debt we'll pay for at go-live.
- Build real relationships outside the sales thread. Become the trusted counterpart to the customer's IT lead, head of operations and systems owners, relationships that hold up on their own merit.
- Hand off cleanly. Give onboarding and implementation a clear record of what was promised, what was configured and why, so delivery matches the sale.
- Build the function. Set the engagement model for when and how AEs bring you in, qualify technical fit early and disqualify fast, and build reusable assets: demo environments for each market, reference architectures, an RFP library and BRD standards.
- Partner across Solutions. Work closely with the International SMB Solutions team on clear lanes, shared tools and cross-coverage.
- Grow the team. Help define, hire and develop the International upmarket solutions team as the business scales.
- Own your own leverage. Continuously find the repetitive parts of the role (RFP answers, security questionnaires, discovery notes, demo resets) and systematically get them off your plate.
- Close the loop on what's broken. Feed product gaps, lost-deal reasons and market differences back to product and sales leadership, so the next deal is easier than the last.

Do you have the right ingredients:

An elite demo and lab track record. You've run tailored demos for multi-stakeholder buying committees and taken complex labs or pilots to a signed decision. In the interview, you'll run a demo for us and walk us through a lab you ran end to end.
You build and maintain your own environments. Demo data, lab configurations and resets are your job, done fast and adapted for each market.
7+ years in solutions architecture, solutions engineering or technical consulting, with at least 4 supporting mid-market or enterprise deals with 6 to 12+ month cycles and buying committees.
Experience in hospitality, retail or payments technology serving multi-location operators.
You've taken complex deals through lab or pilot to go-live. You can walk us through one end to end, including what went wrong and what you changed.
Integration fluency: REST APIs, webhooks, authentication and data flows. You can read API docs and sketch an architecture on a whiteboard. Coding isn't required, but you can test your own assumptions.
Security and compliance fluency: PCI DSS scope, and privacy regimes such as UK GDPR, PIPEDA and the Australian Privacy Act. You're comfortable owning a security review.
Writing that product teams act on. Bring a sanitized requirements doc, solution design or BRD to the interview.
Executive presence with C-suite and IT leaders, including delivering "no" and keeping the relationship.
You've mentored or led SEs, or built a presales process from scratch, and you want to build a team.
International experience across more than one market or regulatory regime. Willing to travel across the UK & Ireland, Canada and Australia (30%+).
Comfort working in build mode, where territory definition, process and tooling are actively being shaped and you're expected to have an opinion on them.

Special Sauce (non-essential skills, nice to have):

Hands-on experience with enterprise POS or hospitality platforms in these markets
ERP, HR or workforce management integration experience
MEDDPICC

What success looks like in year one

Every 16+ location deal gets a tailored demo, and every lab has agreed success criteria and ends in a decision.
Deals we win go live on the timeline we agreed. No stalls, no churn, no post-sale surprises.
AEs know exactly when and how to bring you in, and technical fit is settled early in the cycle, not in week ten.
Product changes a decision because of a BRD you wrote.
A clear plan for the next upmarket solutions hire.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$110,000 - $176,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient - when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work - raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Responsibilities

The Senior Solutions Engineer will lead the technical strategy for international upmarket deals, including conducting tailored product demonstrations and managing complex lab environments. They will also architect solutions that integrate with existing customer stacks and mentor the growing international solutions team.

Requirements

Candidates must have 7+ years of experience in solutions architecture or technical consulting, specifically within hospitality, retail, or payments sectors. Proficiency in integration technologies, security compliance, and executive-level communication is required, along with a willingness to travel.

Skills

Solutions architecture
Technical consulting
Presales
Demo delivery
API integration
Security compliance
PCI DSS
GDPR
PIPEDA
Stakeholder management
Product roadmap
Business case development
Team leadership
Hospitality technology
Payments technology
Enterprise software

Benefits

Competitive compensation
Equity
Bonus/commissions
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Solutions Engineer
Presales
Toast
Hospitality
Payments
REST APIs
Webhooks
PCI DSS
GDPR
PIPEDA
RFP
BRD
Enterprise POS
Workday
ERP
CRM
MEDDPICC
Technical Architecture
Software Integration
Data Migration
Multi-location
SaaS
Cloud Computing
Compliance
Stakeholder Engagement
Team Building
Product Roadmap
Business Case
Technical Sales
Customer Success

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