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Added 8 mins ago
S
Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
…multiple hiring teams. Please note some of these positions may be office-based, office-flexible or remote depending on the…
Added 8 mins ago
AR
Royal Service Manager
Algonquin Resort
St. Andrews, NB
- Full-time
The Reservations & Concierge manager will lead a team of agents responsible for being the communication hub of the hotel. This position will concentrate both on the reservation process as…
Added 22 mins ago
C&
Property Claims Supervisor
Crawford & Company (Canada) Inc.
AB · Edmonton, AB
- Full-time
We’re looking for an experienced Property Claims Supervisor to lead and support a high-performing claims team in Edmonton, Alberta. In this hybrid role, you’ll oversee day-to-day…
Added 22 mins ago
S
Manager, Sales Enablement
SysAid
Toronto, ON
- Full-time
…with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every seller prepares, engages and…
Added 22 mins ago
TC
Regulatory Affairs & Compliance Lead
The Crump Group, Inc.
Mississauga, ON
- Full-time
Lead and influence cross-functional regulatory initiatives, partnering with R&D, Quality, Operations, Marketing, Sales, Supply Chain and other stakeholders to achieve regulatory and…
Added 22 mins ago
S
Software Engineer Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
We seek a hands-on Engineering Manager to lead ContentIQ's development, quality, delivery, and operation. You'll mentor engineers while actively coding, making architectural decisions, and…
Added 22 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 22 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 22 mins ago
TT
Quality Assurance Manager
Titan Trailers
Tillsonburg, ON
- Full-time
…improve the efficiency, effectiveness, and quality of company…
Added 22 mins ago
RI
Lead, Last Mile Operations French Bi-lingual
RXO, Inc.
Montreal, QC
- Full-time
As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team,…
Added 38 mins ago
BE
Health & Safety Specialist
Battlefield Equipment Rentals
Winnipeg, MB
- Full-time
Provide direction and support to operations, particularly Supervisors, as they execute their safety obligations including responding to inquiries, providing instruction and training and/or…
Added 38 mins ago
BE
Health & Safety Specialist
Battlefield Equipment Rentals
Sudbury, ON
- Full-time
Provide direction and support to operations, particularly Supervisors, as they execute their safety obligations including responding to inquiries, providing instruction and training and/or…
Added 52 mins ago
SE
National Account Manager
Sony Electronics
Toronto, ON
- Full-time
…innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during…
Added 52 mins ago
TS
General Manager – HVAC Distribution
TalentSphere Staffing Solutions
Kelowna, BC
- Full-time
Lead and develop a team across sales, operations, and customer service functions.
Added 52 mins ago
TS
Electrical Project Manager
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
Lead end-to-end project management for diverse commercial and residential electrical projects, including scope definition, budgeting, scheduling, and resource allocation.
Added 52 mins ago
TS
Regional Manager
TalentSphere Staffing Solutions
Winnipeg, MB
- Full-time
We are seeking an experienced Regional Manager to lead business growth, operational performance, and client relationships within a growing commercial construction environment.
Added 1 hour ago
PH
Manager, 3D Printing & Clinical Engineering
Provincial Health Services Authority
Vancouver, BC
- Full-time
Works collaboratively with the Executive Director, Clinical Operations; the Director, Motion Lab & Clinical Technology; and CTI governance structures on strategic planning, innovation…
Added 1 hour ago
DG
Restaurant General Manager
DC Global Talent Inc.
AB · Alberta, Canada
- $70,000 to $80,000 CAD / year
- Full-time
…this is a senior leadership role overseeing the day-to-day operations of a premier dining establishment. The ideal candidate brings substantial F&B management experience in luxury…
Added 1 hour ago
Corporate Store Key Holder - Temporary
Bulk Barn
NL · ST JOHN'S, NL
Lead and assist workers in performing their day-to-day tasks
Added 1 hour ago
JI
Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
Overseeing back‑end operations: Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.
Added 1 hour ago
C
Assistant Supervisor Track Maintenance-CA
CN
Peace River, AB
- Full-time
Lead engineering operations as outlined in CN's operating plan
Added 2 hours ago
AC
Marketing Coordinator
Aramark Canada
AB · Edmonton, AB
- Full-time
Campus Marketing Strategy & Brand Partnership: Serve as the marketing lead for the university account, building strong, collaborative relationships with the university's brand and marketing…
Added 2 hours ago
AC
Chef Manager - Healthcare
Aramark Canada
AB · Edmonton, AB
- Full-time
We're looking for an experienced Chef Manager to lead culinary operations at a long-term care community in Edmonton.
Added 2 hours ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

Toast

Senior Solutions Engineer

Toronto, ON, Canada

$110,000 - $176,000 CAD

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Job details

Pay: $110,000 - $176,000 CAD
Posting language: English
Posted: Oct 27, 2026

Original job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast International is building its upmarket business across the UK & Ireland, Canada, and Australia, focused on restaurant groups with 16 to 500 locations. We're hiring a solutions leader to own the technical side of every International deal over 15 locations. Your demos and labs are where our deals are won or lost. You'll start as a player-coach, carrying deals yourself, and you'll build the International upmarket solutions team as the business grows.

Hybrid, Toronto-based - with some travel to customer sites as needed.

About this role:

- Run demos that win the room. Build every demo from discovery. Show a 40-site group their own menu, their own workflows and the systems they already run, in their market's version of the product. Tailor it to each person in the buying group, from the head of ops to the IT lead to finance. Leave each of them with a reason to champion Toast.
- Run labs that end in a decision. Agree success criteria with the customer before the lab starts. Build and maintain the lab environment, track every issue, drive escalations and root cause analysis, and close the lab with a clear yes or no. No lab ends without an agreed next step.
- Own the technical outcome through go-live. The deal isn't won until the customer is live and it matches what we sold. Stay involved through procurement and handoff.
- Architect the solution. Design how Toast fits into a multi-location group's existing stack:
- - ERP, payroll and HR (e.g. Workday)
  - Inventory, loyalty, gift card processors and kiosks
  - Delivery and custom integrations
  - Network and hardware
  - Multi-entity and franchise structures, and data migration
All of it within what's actually available, and what payments rules allow, in each market.
- Lead security, IT and compliance reviews. Own vendor security questionnaires, PCI scoping conversations and the technical sections of RFPs.
- Speak product's language. Write BRDs that product and engineering can act on: the problem, the customer's own words, workarounds tried, what's at stake across the segment (not just one account), and options with tradeoffs. Turn one customer's ask into a case for the platform.
- Present the roadmap with credibility. Walk executive and IT audiences through what exists, what's coming and what isn't, without overpromising. Keep their trust when the answer is "not yet."
- Sell outcomes, not features. Partner with sales to build the business case. Translate technical fit into the outcomes the economic buyer cares about, such as labor, speed of service and revenue. When a buyer is weighing a feature gap, help them see it against the full value of the platform, and make sure their IT team feels heard along the way.
- Engineer workarounds, and know when to hold the line. Design and document solutions to complex gaps, and judge when a workaround creates debt we'll pay for at go-live.
- Build real relationships outside the sales thread. Become the trusted counterpart to the customer's IT lead, head of operations and systems owners, relationships that hold up on their own merit.
- Hand off cleanly. Give onboarding and implementation a clear record of what was promised, what was configured and why, so delivery matches the sale.
- Build the function. Set the engagement model for when and how AEs bring you in, qualify technical fit early and disqualify fast, and build reusable assets: demo environments for each market, reference architectures, an RFP library and BRD standards.
- Partner across Solutions. Work closely with the International SMB Solutions team on clear lanes, shared tools and cross-coverage.
- Grow the team. Help define, hire and develop the International upmarket solutions team as the business scales.
- Own your own leverage. Continuously find the repetitive parts of the role (RFP answers, security questionnaires, discovery notes, demo resets) and systematically get them off your plate.
- Close the loop on what's broken. Feed product gaps, lost-deal reasons and market differences back to product and sales leadership, so the next deal is easier than the last.

Do you have the right ingredients:

An elite demo and lab track record. You've run tailored demos for multi-stakeholder buying committees and taken complex labs or pilots to a signed decision. In the interview, you'll run a demo for us and walk us through a lab you ran end to end.
You build and maintain your own environments. Demo data, lab configurations and resets are your job, done fast and adapted for each market.
7+ years in solutions architecture, solutions engineering or technical consulting, with at least 4 supporting mid-market or enterprise deals with 6 to 12+ month cycles and buying committees.
Experience in hospitality, retail or payments technology serving multi-location operators.
You've taken complex deals through lab or pilot to go-live. You can walk us through one end to end, including what went wrong and what you changed.
Integration fluency: REST APIs, webhooks, authentication and data flows. You can read API docs and sketch an architecture on a whiteboard. Coding isn't required, but you can test your own assumptions.
Security and compliance fluency: PCI DSS scope, and privacy regimes such as UK GDPR, PIPEDA and the Australian Privacy Act. You're comfortable owning a security review.
Writing that product teams act on. Bring a sanitized requirements doc, solution design or BRD to the interview.
Executive presence with C-suite and IT leaders, including delivering "no" and keeping the relationship.
You've mentored or led SEs, or built a presales process from scratch, and you want to build a team.
International experience across more than one market or regulatory regime. Willing to travel across the UK & Ireland, Canada and Australia (30%+).
Comfort working in build mode, where territory definition, process and tooling are actively being shaped and you're expected to have an opinion on them.

Special Sauce (non-essential skills, nice to have):

Hands-on experience with enterprise POS or hospitality platforms in these markets
ERP, HR or workforce management integration experience
MEDDPICC

What success looks like in year one

Every 16+ location deal gets a tailored demo, and every lab has agreed success criteria and ends in a decision.
Deals we win go live on the timeline we agreed. No stalls, no churn, no post-sale surprises.
AEs know exactly when and how to bring you in, and technical fit is settled early in the cycle, not in week ten.
Product changes a decision because of a BRD you wrote.
A clear plan for the next upmarket solutions hire.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.

Pay Range

$110,000 - $176,000 CAD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient - when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work - raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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More about this job

Responsibilities

The Senior Solutions Engineer will lead the technical strategy for international upmarket deals, including conducting tailored product demonstrations and managing complex lab environments. They will also architect solutions that integrate with existing customer stacks and mentor the growing international solutions team.

Requirements

Candidates must have 7+ years of experience in solutions architecture or technical consulting, specifically within hospitality, retail, or payments sectors. Proficiency in integration technologies, security compliance, and executive-level communication is required, along with a willingness to travel.

Skills

Solutions architecture
Technical consulting
Presales
Demo delivery
API integration
Security compliance
PCI DSS
GDPR
PIPEDA
Stakeholder management
Product roadmap
Business case development
Team leadership
Hospitality technology
Payments technology
Enterprise software

Benefits

Competitive compensation
Equity
Bonus/commissions
Flexible work environment

Visa sponsorship

Not detected in the job text

Keywords

Solutions Engineer
Presales
Toast
Hospitality
Payments
REST APIs
Webhooks
PCI DSS
GDPR
PIPEDA
RFP
BRD
Enterprise POS
Workday
ERP
CRM
MEDDPICC
Technical Architecture
Software Integration
Data Migration
Multi-location
SaaS
Cloud Computing
Compliance
Stakeholder Engagement
Team Building
Product Roadmap
Business Case
Technical Sales
Customer Success

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