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Added 2 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Dartmouth, NS
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 11 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Truro, NS
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 18 days ago
Associate, Guest Experience - Full time
Groupe Nordik
Chelsea, QC
Full-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 24 days ago
Guest Experience Associate | Formula Fig Ambleside
Formula Fig
West Vancouver, BC
Part-time
The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact…
Added 27 days ago
Guest Experience Associate
Coldstream Clear Distillery Limited
Stewiacke, NS
Part-time
At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll…
Added 1 month ago
Guest Experience Associate - PA
Ronald McDonald House Saskatchewan
Prince Albert, SK
Full-time
As the Guest Experience Associate, you will work collaboratively and are responsible for:
Added 1 month ago
Guest Experience Associate - R
Ronald McDonald House Saskatchewan
Regina, SK
Full-time
As the Guest Experience Associate, you will work collaboratively and are responsible for:
Added 1 month ago
Guest Experience Associate (Part-Time, Contract)
Vancouver Aquarium
Vancouver, BC
Part-time
As a Guest Experience Associate at the Vancouver Aquarium, you will be working within a team to create the ultimate visitor experience for all our visitors, also it is a challenging and…
Added 2 months ago
Guest Experience Associate
TOCA Football
Langley, British Columbia
Full-time
You’re the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you’re all about creating 10/10 guest experiences, keeping the…
Added 6 days ago
Barista & Guest Experience Associate
Il Barretto
St. Catharines, ON
Full-time
Il Barretto is seeking a friendly, creative, professional and dependable Barista & Guest Experience Associate to join our team.
Added 1 month ago
Associate, Guest Experience - Part Time
Groupe Nordik
Chelsea, QC
Part-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 2 months ago
Associate, Guest Experience - Full time
Groupe Nordik
Chelsea, QC
Full-time
Under the supervision of the Customer Experience Manager, the Guest Experience Associate is responsible for greeting, assisting and advising customers on the thermotherapy cycle and its…
Added 2 months ago
Rental Associate
Vail Resorts
Whistler, BC
Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the…
Added 2 days ago
Sales Associate
QE Home
Winnipeg, MB
Part-time
…Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them…
Added 2 days ago
Seasonal Sales Associate (Brick Specialist)
the LEGO Group
Ridgedale, SK
Part-time
Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional,…
Added 4 days ago
Seasonal Holiday Sales Associate- Village Green Shopping Centre
Cherry Hill Programs
Vernon, BC
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 4 days ago
Seasonal Holiday Sales Associate- Londonderry Mall
Cherry Hill Programs
Edmonton, AB
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 11 days ago
Seasonal Holiday Sales Associate- Oakville Place
Cherry Hill Programs
Oakville, ON
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 11 days ago
Seasonal Holiday Sales Associate- Tanger Cookstown
Cherry Hill Programs
Cookstown, ON
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 11 days ago
Seasonal Holiday Sales Associate- McAllister Place
Cherry Hill Programs
Saint John, NB
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 11 days ago
Seasonal Holiday Sales Associate- Sherwood Park
Cherry Hill Programs
AB
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 11 days ago
Seasonal Holiday Sales Associate- St. Albert Centre
Cherry Hill Programs
St. Albert, AB
Part-time
As a Sales Associate/Photographer, you’ll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical holiday moments…
Added 12 days ago
Sales Associate
QE Home
Belleville, ON
Part-time
…Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them…
Added 19 days ago
Watch Station Sales Professional
Fossil Group, Inc.
Hornby, ON
Full-time
As a Sales Associate, you are the face of Fossil – focused, committed and passionate about creating a superior shopping experience whilst embodying the Company’s core values.
Added 17 days ago
Photo Port Associate
Ripley Entertainment Inc
Toronto, ON
Up to $19.06 CAD / hour
Part-time
…Aquarium of Canada. Photo Port Associates provides world-class guest service to all our Guests here at Ripley’s Aquarium of Canada as we take their photos with a variety of themed…

TOCA Football

Guest Experience Associate

Langley, BC, Canada

Job type: Full-time
Posting language: English
Posted: Jul 10, 2026

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Original job description

About TOCA Soccer:

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.

What makes a TOCA Teammate? We value an individual that seeks to...

Play Hard

Care Deeply

Grow Together

Strive for Excellence

Create Awesome Experiences

Why You'll love being apart of the TOCA Team:

You'll have full access to our TOCA Treats, which includes (but is not limited to!):

Competitive Pay & On Demand Pay
Part Time, Flexible Scheduling
Career Growth & Development
Employee Assistance Program
Active & Fit Membership
Benefits Hub Discount Marketplace
So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!

Job Highlights:

Job Title: Guest Experience Associate

Location: Langley, B.C

Report To: General Manager

Hours Required: Candidates must be able to work evenings and weekends

Position Overview:

You’re the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you’re all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass.

What You’ll Be Doing:

Guest Experience Hero (60%)

Greet like a champ, answer like a pro, and make every guest feel like an MVP
Handle questions, feedback, and concerns with good vibes and care
Jump in to fix issues quickly or tag in a teammate
Work together to keep things flowing and guests happy
Work in concessions (as needed)

Operations Guru (30%)

Keep the space clean, stocked, and ready for action
Help with scheduling, check-ins, sign-ups, and events
Own the front desk like it's your stage

Admin But Make It Snappy (5%)

Waivers, payments, reports = no big deal for you

Training + Growth (5%)

Learn the TOCA way and level up your game
Gain development to keep your career going with TOCA

TOCA Culture (100%!):

Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.
Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.

You’ll Crush This Role If You:

Love people and good vibes
Have top-tier communication skills
Can stay cool under pressure
Know your way around Google Suite & scheduling tools (on-site training)
Are down for evening/weekend shifts (that’s our peak time!)
Can lift 30+ lbs and move with energy

#twentry

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More about this job

Responsibilities

As a Guest Experience Associate, you will greet guests, handle their inquiries, and ensure a positive experience. You will also assist with operations and administrative tasks to keep the facility running smoothly.

Requirements

Candidates should have strong communication skills and the ability to work under pressure. A willingness to work evenings and weekends is essential, along with the ability to lift 30+ lbs.

Skills

Communication Skills
Customer Service
Problem Solving
Teamwork
Time Management
Google Suite
Scheduling Tools

Benefits

Competitive Pay
On Demand Pay
Part Time
Flexible Scheduling
Career Growth & Development
Employee Assistance Program
Active & Fit Membership
Discount Marketplace
Food and Beverage Discount

Visa sponsorship

Not detected in the job text

Keywords

Guest Experience
Customer Service
Operations
Concessions
Scheduling
Check-ins
Sign-ups
Events
Waivers
Payments
Reports
Teamwork
Communication
Problem Solving
Google Suite
Evening Shifts
Weekend Shifts

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