Find work in Canada.

579,782 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Lead cross functional or global initiatives or ongoing programs
Added just now
AS
Senior Project Manager – VR & Immersive Training (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
You'll work with a multidisciplinary team comprising a Product Owner, Technical Lead, Unity Developer, Full-Stack Developer, and Designer, alongside research partners, clinical…
Added 15 mins ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 45 mins ago
E
Quality Lead
EllisDon
Edmonton, AB · AB · Alberta Projects
- Full-time
Have a comprehensive knowledge of construction operations
Added 45 mins ago
Quality Assurance Manager - Scarborough
BelPak
Toronto, ON
BelPak is seeking an experienced, proactive, and results-driven Quality Assurance Manager to lead the Quality Assurance and Food Safety programs at our Thornmount facility. The Thornmount…
Added 59 mins ago
W
Manager, Project Controls
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 59 mins ago
W
Senior Procurement Contract Specialist
Worley
Markham, ON · Oakville, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 59 mins ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 59 mins ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 59 mins ago
F
Completions and Turnover Lead
Fluor
Kitimat, BC
- Full-time
The Completions and Turnover Lead is responsible for developing, implementing, and managing the project systems completion, turnover, commissioning, and handover processes. This role…
Added 59 mins ago
M
Cloud Solution Architect - AI Apps - Full-time LOA backfill
Microsoft
Calgary, AB · Vancouver, BC
- Full-time
…platform. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects within Microsoft Azure and GitHub…
Added 59 mins ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
About Markets & Securities Services Operations Technology
Added 59 mins ago
SR
Retail Print & Services Supervisor
Staples Retail
Tsawwassen, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 59 mins ago
V
Lead Civil / Structural Design Engineer
Vale
Canada
- Full-time
As a Lead Civil / Structural Design Engineer, you will be responsible to provide engineering services to the various mines and plants within our Ontario Operations. The position involves…
Added 59 mins ago
V
Specialist, Technical - Business Planning Architecture
Vale
Canada
- Full-time
Drive alignment across Technical, Operations, Finance, Strategy, Commercial, HR, Sustainability, Business Units and related areas, and support bringing more areas into the Operating Model…
Added 59 mins ago
V
Lead Ground Control Engineer
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
We are currently seeking a Lead Ground Control Engineer, to join our Mines Technical Services team in Sudbury. This is a permanent position onsite working Monday to Friday. This posting is…
Added 1 hour ago
A
Process Manager***Gestionairre de processus
Aliaxis
CA - Pharmacy - Plant (EXT)
- Full-time
Lead and continuously improve workplace organization and visual management initiatives, including the plant's 5S program, to maintain a safe, efficient, and productive manufacturing…
Added 1 hour ago
IG
Process Manager***Gestionairre de processus
IPEX Group
CA - Pharmacy - Plant (EXT)
- Full-time
Lead and continuously improve workplace organization and visual management initiatives, including the plant's 5S program, to maintain a safe, efficient, and productive manufacturing…
Added 1 hour ago
BE
Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
At Blu Element, the Product Manager is the driving force behind our hardware and accessory roadmap. While our Product Lead shapes the portfolio vision and high-level strategy, you will be…
Added 1 hour ago
AI
Lead Consultant
Atlantis IT Group
Canada
- Contract
Provide subject matter expertise, help lead the technical teams and be a trusted advisor to the business.
Added 1 hour ago
E
Enterprise Network Architect
evertz.io
Burlington, ON
- Internship
You'll be equal parts technical expert, trusted advisor, and communicator - translating complex networking and media-transport concepts into clear recommendations for both engineering teams…
Added 1 hour ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
Added 1 hour ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in…
Added 2 hours ago
P
Senior Procurement Buyer - 6 Month Contract
Puratos
Mississauga, ON
- Full-time
Support R&D, QC/QA and Operations on material/vendor qualifications, new source documentation, obtaining samples, and escalation of vendor communications.
Added 2 hours ago
SF
Lead Product Owner
Simon Fraser University
Burnaby, BC
- Full-time
The Lead Product Owner is responsible for driving the design and delivery of new modules within eTRACS as part of SFU’s Integrated Faculty Management System (IFMS) program. This role owns…

Tokio Marine Canada Ltd.

Manager, MGA & Program Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 14, 2026

Original job description

Join Us as a Manager, MGA & Program Operations

Who We Are

Tokio Marine Canada (TMCan) is a Canadian early-stage entrepreneurial commercial P&C insurer based in Toronto. We partner with select brokers to deliver tailored business insurance solutions across Canada. As part of the Tokio Marine Group, we collaborate under a shared framework while maintaining autonomy and local decision-making.

We support Canadian businesses in taking smart risks by delivering practical insurance solutions and exceptional service through trusted broker partnerships.

The Opportunity

Join Tokio Marine Canada as we expand our delegated authority and program business across Canada. Reporting to the AVP, Operations, you will help strengthen how we onboard, oversee, and support partnerships with MGAs and other delegated underwriting authority partners. You will lead a growing team, work directly with business leaders as well as functional support leaders, and contribute operational insight that supports the continued development of our program portfolio.

This is a hands-on leadership opportunity for someone who enjoys improving processes, turning insurance data into practical insight, and building trusted relationships with internal teams and external partners. You will have meaningful exposure to program strategy, portfolio performance, and senior leadership discussions.

What You Will Be Doing

The Manager, MGA & Program Operations leads the operational management of delegated underwriting authority programs from onboarding and system setup through ongoing oversight, bordereaux management, due diligence, and performance reporting. The role balances operational leadership with hands-on execution and continuous improvement.

You will lead the Delegated Underwriting Authority team and partner closely with Underwriting, IT, Finance, Actuarial, Compliance, and Claims, as well as MGAs, brokers, and other delegated authority partners.

Your Responsibilities Will Include

Oversee the day-to-day operational management of delegated authority programs and related processes.
Manage the translation, validation, and upload of premium bordereaux data into TMCan systems, ensuring compliance with data standards and internal requirements.
Work directly with delegated authority partners and underwriters to resolve data-quality issues and ensure reporting is timely, accurate, and complete.
Lead due diligence for new delegated authority relationships and renewals, coordinating reviews, documentation, decisions, and follow-up actions.
Own system setup, testing, and operational readiness for new and renewing programs.
Prepare monthly and quarterly portfolio and performance reporting in collaboration with Underwriting, Finance, Actuarial, Claims, Compliance, and other stakeholders.
Support audits of delegated authority arrangements, including bordereaux and data-quality testing, sample selection, and coordination of underwriting file reviews.
Develop, document, maintain, and monitor scalable operational standards and best practices for program business.
Lead cross-functional initiatives to improve the efficiency, scalability, and effectiveness of program operations and resolve operational or technical issues.
Provide operational insight and recommendations that support informed decisions related to TMCan’s delegated authority and program operations.
Lead, coach, and develop the DUA Assistants, including day-to-day guidance, goal setting, and performance discussions.

Who You Are

You are a collaborative, practical leader who is comfortable working in a lean and entrepreneurial environment. You can connect broader business priorities with practical operational execution, bring structure to complex operational work, and build alignment across teams. You are curious, analytical, detail-oriented, and willing to roll up your sleeves to move priorities forward.

What You Bring

Five or more years of experience in commercial insurance, MGA or program operations, underwriting operations, delegated authority, binder management, or a related environment.
Experience working with insurance program data, bordereaux reporting, binder administration, portfolio reporting, or comparable operational data processes.
Experience supporting program onboarding, ongoing oversight, renewals, or related governance activities including due diligence and audits.
A strong operational and process-improvement mindset, with the ability to assess needs, document requirements, manage change impacts, and improve workflows.
Demonstrated ability to build trusted relationships with underwriters, MGAs, brokers, and cross-functional stakeholders.
Leadership, coaching, or mentoring experience. Formal people-management experience is required.
Strong analytical skills and proficiency in Excel, including pivot tables, formulas, filtering, and data validation.
Excellent communication, organization, planning, and attention to detail.

Additional Assets

Direct experience with delegated underwriting authority programs or MGA oversight.
A bachelor’s degree or an equivalent combination of education and relevant experience.
Completion of, or progress toward, a CIP or FCIP designation.

This posting is for an existing vacancy at Tokio Marine Canada. We are actively hiring for this position and encourage qualified candidates to apply.

Tokio Marine Canada may use AI tools during the recruitment process to assist with screening, assessment or selection of applicants for a position.

The anticipated base salary range for this position is (85,000-105,000). Compensation may vary for roles in other regions to reflect local market conditions and currency differences. At Tokio Marine Canada, our salary ranges are designed to reflect the skills, experience, and responsibilities required for each role while providing room for growth. For experienced professionals, offers are typically positioned near the midpoint of the range. The upper end of the range is reserved for individuals who consistently deliver exceptional performance and impact. Candidates who are newer to the role may start below the midpoint, with opportunities to progress as they develop. Final offer decisions take into account factors such as location, relevant experience, and individual skill set.

Life at Tokio Marine Canada

At TMCan, we’re a relationship company. We value collaboration, innovation, and inclusion, where every voice matters and every team member makes an impact. We believe in flexibility, authenticity, and growth: because when our people thrive, so does our business. TMCan offers the unique opportunity to work side by side with senior leaders, gaining direct exposure to strategic decision-making and business planning.

Our CARE Values Guide Everything We Do

Collaborative: We communicate openly, support one another, and work as one team.

Achieving Excellence: We challenge the status quo and exceed expectations.

Responsive: We anticipate needs and deliver timely, exceptional service.

Ethical & Respectful: We act with integrity and empower our people to do the right thing.

Our Commitment to an Inclusive and Respectful Workplace

At TMCan, we are deeply committed to fostering a culture of equity, diversity, and inclusion. We strive to create a workplace where every individual is welcomed, respected, and valued for their unique identity and perspective. By embracing our differences and learning from one another, we aim to build a positive and empowering environment for all.

Tokio Marine Canada was proudly recognized as one of the Best Places to Work in Canada by Canadian HR Reporter in 2024.

We work in a hybrid model, and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.

Tokio Marine Canada is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if TMCan hires that candidate.

Apply About employer

More about this job

Responsibilities

Lead the operational management of delegated authority programs, including partner onboarding and due diligence, system readiness, bordereaux data quality, audits, and portfolio reporting. Manage and develop the Delegated Underwriting Authority team while collaborating across business functions and improving scalable program processes.

Requirements

Requires at least five years of experience in commercial insurance, MGA or program operations, underwriting operations, delegated authority, binder management, or a related field, along with experience in insurance data processes and program oversight. Formal people-management experience, strong Excel and analytical skills, process-improvement capability, and effective stakeholder communication are required; a bachelor’s degree and CIP or FCIP progress are additional assets.

Skills

Delegated Authority Operations
MGA Oversight
Program Operations
Bordereaux Management
Insurance Data Validation
Portfolio Reporting
Due Diligence
Binder Administration
Audit Coordination
Process Improvement
System Setup and Testing
Cross-Functional Collaboration
People Management
Coaching and Mentoring
Excel
Data Analysis

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property And Casualty Insurance
Managing General Agents
Delegated Underwriting Authority
Program Business
Bordereaux
Binder Administration
Underwriting Operations
Portfolio Performance
Premium Data
Data Quality
Due Diligence
Program Onboarding
Renewals
Audit
Underwriting File Reviews
System Setup
System Testing
Operational Readiness
Performance Reporting
Excel
Pivot Tables
Data Validation
Process Improvement
Change Management
Cross-Functional Collaboration
People Management
CIP
FCIP

Report this job