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Added 9 mins ago
JI
Dispatch Manager
J.D. Irving, Limited
Concord, ON
- Full-time
Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team…
Added 9 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
Operational Readiness & Growth: Anticipate and address challenges related to plant start‑ups and expansions to ensure operational success.
Added 9 mins ago
Sr. Analyst Sales Programs & Incentives
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Product Marketing, the Sr. Analyst, Sales Programs & Incentives is a detail-oriented, analytical role responsible for supporting the development,…
Added 9 mins ago
Senior Manager, Business Banking Deposits Product Management - Tangerine
Scotiabank
Toronto, ON
The incumbent will act as a key product lead across strategy execution, product configuration, customer migration, campaign delivery, risk and regulatory readiness, and ongoing portfolio…
Added 9 mins ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 24 mins ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 24 mins ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
3+ years of experience in Customer Success, Account Management, Ad Operations, or a similar client-facing role.
Added 24 mins ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
Reporting to the VP Marketing, we are hiring a Product Marketing Manager to lead product marketing for our Nexus AI™ platform. You will translate complex clinical AI capabilities into…
Added 39 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 39 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
…report directly to the revenue leader and partner with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every seller prepares, engages and…
Added 54 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 54 mins ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
…report directly to the revenue leader and partner with Sales, Customer Success, Marketing, Product and Revenue Operations, so your work shapes how every seller prepares, engages and…
Added 54 mins ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- $81,400 to $101,800 CAD / year
- Full-time
Our collaborative, energetic, and friendly managers contribute to the success of our stores. At NAPA, we believe that an excellent manager is distinguished by their leadership skills,…
Added 54 mins ago
OS
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Define our ideal customer profiles, target industries, buyer personas, and buying journeys.
Added 54 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the Property Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 54 mins ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
The Planning & Scheduling function within Operations at Ultra, is responsible for reviewing incoming order requirements, material availability, capacity planning and resource forecasting to…
Added 54 mins ago
LC
Pharmacy Manager
Loblaw Companies Limited
Drumheller, AB
- Full-time
This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet…
Added 54 mins ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Partner with Product Management, Product Development, Sourcing, Regulatory Affairs, Operations and vendors to balance food safety, quality, customer experience, timing, cost and supply…
Added 54 mins ago
PC
Floor Supervisor - Full-Time
PVH Corp.
Ottawa, ON
- Full-time
Are you ready to lead the sales floor by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand’s minimalist and sensual point…
Added 54 mins ago
Casino Host-PET
Great Canadian Entertainment
Peterborough, ON
Works closely with the Manager, Premium Services and Operations Management to develop strategies and tactics to drive the success of the property
Added 54 mins ago
Casino Host-TIC
Great Canadian Entertainment
Gananoque, ON
Works closely with the Manager, Premium Services and Operations Management to develop strategies and tactics to drive the success of the property
Added 54 mins ago
Executive Housekeeper
Wickaninnish Inn
Tofino, BC
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 54 mins ago
Team Lead-Retail
Roots
Toronto, ON · Etobicoke, ON
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…
Added 54 mins ago
Sales Manager
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Calgary, AB
…retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy,…
Added 54 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence

Tokyo Smoke

Educator

Brampton, ON, L6R 3S9, Canada
Caledon, ON, Canada

Hourly Rate: $17.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Educator are thoughtful, curious, good people that ensure the organization’s success by imparting cannabis wisdom and achieving sales goals.

The Educator seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Educator's super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure company success within the recreational cannabis landscape.

Responsibilities

Create intentional experiences for customers by building authentic relationships and appropriately determining needs
Successfully drive sales by educating on the brand and products
Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
Successfully achieve sales goals and business metrics
Seek opportunities to contribute to and improve business results on a daily basis
Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
Support with completing all tasks and duties within the store architecture, as assigned
Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Ensure you are aware of all company communication, rollouts, directives and procedures
Abide by all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders

Qualifications

Minimum 1-3 years customer service experience, retail is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal background check required

Hourly Rate: $17.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

Create personalized customer experiences by building relationships, assessing customer needs, and educating customers about the brand and cannabis products. Achieve sales goals, support inventory and store operations, and follow company policies, training standards, and cannabis regulations.

Requirements

Requires 1–3 years of customer service experience, preferably in retail, along with strong communication and organizational skills and the ability to manage competing priorities. Applicants must meet the applicable minimum age, be able to lift 5–30 pounds, have flexible availability, hold Can Sell certification, and pass a criminal background check.

Skills

Customer Service
Retail Sales
Customer Relationship Building
Product Education
Cannabis Knowledge
Sales Goal Achievement
Inventory Management
Communication
Organization
Prioritization
Adaptability
Integrity
Customer Needs Assessment
Merchandising
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Cannabis Retail
Recreational Cannabis
Customer Service
Retail Sales
Brand Ambassador
Customer Experience
Product Education
Cannabis Knowledge
Sales Goals
Business Metrics
Inventory Management
Section Ownership
Merchandising
Store Operations
Cleanliness
Security
Operational Standards
Regulatory Compliance
Federal Legislation
Provincial Legislation
Municipal Legislation
Can Sell Certification
Criminal Background Check

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