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Added 1 min ago
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Assistant Department Manager, Meat
Save-On-Foods
Vancouver, BC · Kerrisdale - Vancouver BC
- Part-time
With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of…
Added 2 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Added 17 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
London, ON · Stoney Creek Thrift Store
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 17 mins ago
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Assistant Home Centre Manager
Co-op
Deloraine, MB
- Full-time
Boundary Co-op is hiring an Assistant Home Centre Manager for our Home Centres in Deloraine, Manitoba.
Added 32 mins ago
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Store Manager
Pandora
ON · Cookstown, ON
- Full-time
The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering…
Added 46 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
As a Conversion Optimization Manager, Growth, you’ll own the conversion rate optimization strategy for Lightspeed’s marketing websites, treating our digital experience as a product. You’ll…
Added 1 hour ago
FK
FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
…20% off at participating Recipe brands and other exclusive retail discounts</span></li><li style="font-weight: 400;"><span style="font-weight: 400;">Employee Health Plan – Available…
Added 1 hour ago
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Warehouse Associate
Altis
Mississauga, ON
- $22 to $23 CAD / hour
- Full-time
…looking for a Warehouse Associate to join a growing furniture retail and logistics organization in…
Added 1 hour ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 2 hours ago
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Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 2 hours ago
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CXA Retail Concierge / Cashier, Islington
Atlas Tools & Machinery
Toronto, ON
- $19.25 to $21 CAD / hour
- Full-time
As a Customer Experience Associate - Retail Concierge, your role is pivotal in creating a welcoming and seamless shopping experience for our customers. Reporting to the Customer Experience…
Added 2 hours ago
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(CAN) Consumables Associate
Walmart
Coquitlam, BC
- Part-time
Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes…
Added 2 hours ago
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Order Picker: Full Time - SQUAMISH
The Home Depot
Squamish, BC
- Full-time
Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Added 2 hours ago
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Client Advisor
RBC
Carman, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 2 hours ago
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Store Leader (Manager) Trainee
7-Eleven
Red Deer, AB
- Full-time
Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
Added 2 hours ago
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Customer Service Representative
Circle K
Charlottetown, PE
- Part-time
Notifies Store Manager of any equipment failure or maintenance/supply needs.
Added 2 hours ago
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Shipper/Receiver (Temporary)
ARC'TERYX
New Westminster, BC
- Full-time
- Temporary
You receive goods, replenish stock, organize bin locations and racking levels by set, and accurately record information electronically.
Added 2 hours ago
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Sales Lead - Holt Renfrew
Monica Vinader
Calgary, AB
- Full-time
Report discrepancy/stock loss incidents to Holt Renfrew and manager
Added 2 hours ago
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Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
Added 2 hours ago
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(CAN) Pharmacy Assistant
Walmart Canada
Winnipeg, MB
- Full-time
Maintaining Inventory Control, assisting Pharmacist in maintaining appropriate stock levels of drugs and supplies, checking for and pulling expired medications at least monthly, cleaning up…
Added 2 hours ago
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(CAN) Consumables Associate
Walmart Canada
Coquitlam, BC
- Contract
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 2 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
ON · Kenora, ON
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 2 hours ago
CC
Part-Time Merchandiser - Weekends
Coca-Cola Canada Bottling Limited
London, ON
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 2 hours ago
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Asset Protection Partner
Sephora
Edmonton, AB
- $25 to $30 CAD / hour
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 2 hours ago
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Educator
Tokyo Smoke
Brampton, ON · Caledon, ON
- Part-time
Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer…

Tokyo Smoke

Educator

Brampton, ON, L6R 3S9, Canada
Caledon, ON, Canada

Hourly Rate: $17.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90
Job type: Part-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Educator are thoughtful, curious, good people that ensure the organization’s success by imparting cannabis wisdom and achieving sales goals.

The Educator seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Educator's super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure company success within the recreational cannabis landscape.

Responsibilities

Create intentional experiences for customers by building authentic relationships and appropriately determining needs
Successfully drive sales by educating on the brand and products
Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
Successfully achieve sales goals and business metrics
Seek opportunities to contribute to and improve business results on a daily basis
Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
Support with completing all tasks and duties within the store architecture, as assigned
Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Ensure you are aware of all company communication, rollouts, directives and procedures
Abide by all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders

Qualifications

Minimum 1-3 years customer service experience, retail is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal background check required

Hourly Rate: $17.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

Create personalized customer experiences by building relationships, assessing customer needs, and educating customers about the brand and cannabis products. Achieve sales goals, support inventory and store operations, and follow company policies, training standards, and cannabis regulations.

Requirements

Requires 1–3 years of customer service experience, preferably in retail, along with strong communication and organizational skills and the ability to manage competing priorities. Applicants must meet the applicable minimum age, be able to lift 5–30 pounds, have flexible availability, hold Can Sell certification, and pass a criminal background check.

Skills

Customer Service
Retail Sales
Customer Relationship Building
Product Education
Cannabis Knowledge
Sales Goal Achievement
Inventory Management
Communication
Organization
Prioritization
Adaptability
Integrity
Customer Needs Assessment
Merchandising
Regulatory Compliance

Visa sponsorship

Not detected in the job text

Keywords

Cannabis Retail
Recreational Cannabis
Customer Service
Retail Sales
Brand Ambassador
Customer Experience
Product Education
Cannabis Knowledge
Sales Goals
Business Metrics
Inventory Management
Section Ownership
Merchandising
Store Operations
Cleanliness
Security
Operational Standards
Regulatory Compliance
Federal Legislation
Provincial Legislation
Municipal Legislation
Can Sell Certification
Criminal Background Check

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