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Added 12 mins ago
A
Strategy & Operations, Customer Success
Ashby
Canada
- Full-time
In this Strategy and Operations, Customer Success role, you will drive the strategy, processes, and data-driven insights that empower our Customer Success Team to deliver exceptional…
Added 13 mins ago
P&
Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
Pratt & Whitney
Longueuil, QC
- Full-time
Added 13 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 13 mins ago
S
Assistant Manager, Derivative Settlements Operations, Settlements & Clearing (18-Month Contract GWO)
Scotiabank
Toronto, ON
- Contract
Contributes to the overall success of Derivative Settlements Operations / Settlements and Clearing in Canada ensuring specific individual goals, plans, initiatives are executed / delivered…
Added 13 mins ago
AA
Estimator - Collision (Woodstock)
Assured Automotive
Woodstock, ON
- Full-time
Ready to grow with a team that’s built for your success? Apply today.
Added 13 mins ago
S
Produce - Clerk Produce
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- Full-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 13 mins ago
DG
Service Admin
Dilawri Group of Companies
Calgary, AB
- Full-time
…Dilawri Group offers a performance driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We strive to provide…
Added 13 mins ago
TB
Accounts Payable Analyst, TBS
The Beer Store
Bolton, ON
- Full-time
…partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our business. Across our Retail Stores, Distribution Centres, Draught Services, Customer…
Added 13 mins ago
CL
Account Manager (Renewals)
Capital Lynk
Montreal, QC
- Full-time
Capital Lynk is hiring! We’re looking for an Account Manager who builds strong relationships and turns them into renewals. You’ll be the go-to contact for business owners we’ve already…
Added 13 mins ago
FL
Assistant Manager
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Hamilton, ON · Stoney Creek, Ontario
- Full-time
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the…
Added 13 mins ago
Seasonal Associate - Famous Footwear
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Georgetown, ON
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 13 mins ago
Corporate Actions - Security Master Analyst
SGGG Fund Services Inc.
Vancouver, BC · Toronto, ON
Added 13 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 13 mins ago
HA
Sr Trade Compliance Analyst
Honeywell Aerospace
Mississauga, ON
- Full-time
…a significant impact on the company's global operations and success. Your role will involve ensuring compliance with international trade regulations, which is crucial for the smooth flow of…
Added 13 mins ago
NC
Customer Service Representative
Noble Corporation
Toronto, ON · Rexdale, Ontario
- Temporary
Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added…
Added 28 mins ago
MF
Process Engineer
McCain Foods
Carberry, MB
- Full-time
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering…
Added 28 mins ago
NB
General Manager
Nimmo Bay Wilderness Resort
Port Mcneill, BC
- Contract
The General Manager is responsible for the overall leadership, performance, and operational success of Nimmo Bay. Working closely with ownership and upper management, you will ensure that…
Added 28 mins ago
T
Customer Experience Associate
TD
Medicine Hat, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 28 mins ago
T
Personal Banking Associate Trainee
TD
Camrose, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 28 mins ago
T
Director Credit Execution, Commercial National Accounts, Financial Institutions Group
TD
Toronto, ON
- Full-time
…with at least 5 years experience in a combination, and / or Manager Commercial Credit roles in a banking environment. You have well developed analytical, relationship management, credit…
Added 28 mins ago
SR
Mechanic 1
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- Full-time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to…
Added 43 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 43 mins ago
SO
Commissioning Manager (Mechanical)
Salas O'Brien
Canada
- Full-time
…inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable…
Added 43 mins ago
SO
Commissioning Manager (Electrical)
Salas O'Brien
Canada
- Full-time
…inspiring, achieving, and connecting as shared owners of our success with a focus on a sustainable…
Added 43 mins ago
SF
Corporate Actions & Security Master
SGGG Fund Services Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time

Tokyo Smoke

Educator

Brampton, ON, L6R 3S9, Canada
Caledon, ON, Canada

Hourly Rate: $18.25 · Part-time

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Job details

Pay: Hourly Rate: $18.25
Job type: Part-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Reporting to the Store Manager, the Educator is our greatest brand ambassador and a key role within our organization. The Educator is exceptional at creating intentional customer experiences and creating community by developing authentic relationships with our customers. Our Educator are thoughtful, curious, good people that ensure the organization’s success by imparting cannabis wisdom and achieving sales goals.

The Educator seeks information, knowledge and feedback. You understand customer service and ask great questions to uncover customer intentions in order to provide a personalized shopping experience. You demonstrate high levels of integrity and personal responsibility. The Educator's super power is creating elevated experiences. Some would call you a trailblazer - you aren’t afraid of taking risks or dealing with ambiguity. Recognizing that we operate in a burgeoning industry, you see the immense value in our retail locations as billboards for the brand and take pride in acting as a brand ambassador inside and outside the store to ensure company success within the recreational cannabis landscape.

Responsibilities

Create intentional experiences for customers by building authentic relationships and appropriately determining needs
Successfully drive sales by educating on the brand and products
Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
Successfully achieve sales goals and business metrics
Seek opportunities to contribute to and improve business results on a daily basis
Support with inventory management and practice proper section ownership to ensure customers have access to the right stock to drive sales
Support with completing all tasks and duties within the store architecture, as assigned
Adhere to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Ensure you are aware of all company communication, rollouts, directives and procedures
Abide by all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders

Qualifications

Minimum 1-3 years customer service experience, retail is preferred
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal background check required

Hourly Rate: $18.25

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#INDHP

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More about this job

Responsibilities

The Educator is responsible for creating intentional customer experiences and building authentic relationships to drive sales. They must also manage inventory, maintain store standards, and ensure compliance with all cannabis retail regulations.

Requirements

Candidates must have at least 1-3 years of customer service experience and a strong passion for the cannabis industry. Applicants must be at least 19 years old, able to lift 5-30 lbs, and possess a valid Can Sell certification.

Skills

Customer service
Sales
Cannabis knowledge
Relationship building
Inventory management
Communication
Organizational skills
Problem solving
Integrity
Personal responsibility

Visa sponsorship

Not detected in the job text

Keywords

Cannabis
Retail
Customer Experience
Brand Ambassador
Sales Goals
Inventory Management
Can Sell Certification
Compliance
Regulatory Environment
Merchandising
Security
Communication Skills
Organizational Skills
Recreational Cannabis

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