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Added 23 mins ago
J
Assistant Maintenance Manager
JLL
Burnaby, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 38 mins ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 38 mins ago
FOH Management - Assistant General Manager
Northland Properties
Edmonton, AB
…lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life…
Added 1 hour ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 2 hours ago
C&
Assistant Facilities Manager
Cushman & Wakefield
Toronto, ON
- Full-time
Under the strategic direction of the Facilities Manager, the Assistant Facilities Manager plays a pivotal role in ensuring the seamless operation of a designated facility, portfolio of…
Added 2 hours ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 3 hours ago
AM
Assistant Funeral Home Manager
Arbor Memorial Inc.
Hamilton, ON
- Full-time
Your opportunity for personal growth as an Assistant Funeral Home Manager and as a leader in the funeral profession awaits you here at Arbor Memorial and L.G. Wallace Funeral Home
Added 3 hours ago
MS
Store Manager
MacDonald Search Group
Sarnia, ON
- Full-time
Previous retail leadership experience; Store Manager, Assistant Store Manager or comparable experience would be highly relevant.
Added 5 hours ago
K
Assistant Store Manager - Market Mall
Knix
Calgary, AB
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 5 hours ago
Management and Sales Trainee
Sherwin-Williams
Winnipeg, MB
…philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 8-week…
Added 5 hours ago
Assistant Sales Trainee Manager
Sherwin-Williams
Winnipeg, MB
The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With…
Added 5 hours ago
B
Assistant Manager, Road Assist Fleet
BCAA
Burnaby, BC
- Full-time
We are currently hiring a Regular Full-Time Assistant Manager for our Road Assist Fleet team!
Added 6 hours ago
FC
Project Manager FCC
Fidelity Canada
Toronto, ON
- Full-time
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support…
Added 7 hours ago
A
Front Office Manager
Andaz
Ottawa, ON
- Full-time
Minimum 2 years’ experience as an Front office Manager or 3 year experience as a Assistant Front Office Manager within a four or five-star hotel environment
Added 9 hours ago
M
Assistant Manager, 9th Ave
Mark's
Fernie, BC
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 9 hours ago
RD
Branch Operations Assistant
RBC Dominion Securities
Vaughan, ON
- Full-time
The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 9 hours ago
FP
Store Manager
Four20 Premium Market Ltd
Sylvan Lake, AB
- $42,500 to $48,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 9 hours ago
FP
Store Manager
Four20 Premium Market Ltd
Beaumont, AB
- $42,500 to $50,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 9 hours ago
FP
Store Manager
Four20 Premium Market Ltd
Strathmore, AB
- $42,500 to $50,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 9 hours ago
FP
Store Manager
Four20 Premium Market Ltd
Canmore, AB
- $46,500 to $60,000 CAD / year
- Full-time
Reporting to the Assistant District Manager, the Store Manager owns the day-to-day of the store and the performance of the team. You spend the majority of your time leading the floor -…
Added 10 hours ago
CM
Director, Client Operations Management
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Assistant Vice President, Client Operations Management (COM), the Director, Client Operations Management (COM) is a key strategic role delivering our top clients with a…
Added 10 hours ago
CM
Manager, Fund Operation and Tax Distribution
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Assistant Vice President, Fund Operation and Tax Distribution the Manager of Fund Operation and Tax Distribution will be responsible for managing the tax distribution…
Added 10 hours ago
C
Assistant Store Manager I
Coach
Niagara-on-the-Lake, ON
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…
Added 10 hours ago
Assistant Store Manager
JD Sports / Livestock / Size?
Toronto, ON
Our Retail team is is looking for an Assistant Store Manager at our Fairview Mall location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 10 hours ago
R
Branch Operations Assistant
RBC
Vaughan, ON
- Full-time
The RBC Dominion Securities Management team located in Vaughan is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…

Tokyo Smoke

Educator/Key Holder

Happy Valley-Goose Bay, NL, A0P 1C0, Canada

Part-time

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Job details

Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Criminal Background check required

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#INDHP

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More about this job

Responsibilities

The Educator/Key Holder is responsible for managing daily store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store merchandising, maintain operational standards, and ensure compliance with all cannabis retail regulations.

Requirements

Candidates must have 1-3 years of floor management experience and strong leadership skills to train and motivate a team. Applicants must be at least 19 years old, capable of lifting 30 lbs, and able to pass a criminal background check.

Skills

Floor management
Leadership
Coaching
Sales management
Customer service
Team development
Time management
Organization
Product knowledge
Communication
Operational excellence
Merchandising
Conflict resolution
Compliance
Community engagement

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor Management
Cannabis
Sales Targets
Key Holder
Customer Experience
Team Leadership
Coaching
Operations
Merchandising
Compliance
Inventory Management
Community Engagement
Product Knowledge
Time Management
Security
Training
Business Metrics
Brand Ambassador
Retail Management

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