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Added 11 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 11 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Dartmouth, NS
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 11 mins ago
TS
Program Analyst
The Salvation Army in Canada
Ottawa, ON
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 12 mins ago
Executive Director, Health Insurance Programs
Government of Alberta
AB
Reporting to the Assistant Deputy Minister, you will provide strategic leadership, direction and coordination of broad range of health care insurance programs and supports. Among other…
Added 12 mins ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
Vancouver Coastal Health
Powell River, BC
- $32.84 CAD / hour
- Temporary
Come work as a Physiotherapy Assistant with Vancouver Coastal Health (VCH) at qathet General Hospital in Powell River, BC. Apply today to speak to a Talent Acquisition Advisor!
Added 27 mins ago
E
Assistant General Manager, Toronto
Equinox
Toronto, ON
- $70,000 to $78,000 CAD / year
- Full-time
The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer…
Added 42 mins ago
Night Auditor
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
…for the Hotel in the absence of the senior management and the Assistant Night…
Added 42 mins ago
Retail Assistant Store Manager - Circle
Fire & Flower Inc.
Saskatoon, SK
The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising…
Added 57 mins ago
CI
Food Services Assistant (2026-1079)
Carewest Innovative Healthcare
Calgary, AB
- Full-time
- Temporary
Reporting to the Manager, Food Services this position is responsible for providing excellent customer service to clients, families, visitors and staff in accordance with established…
Added 57 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
…strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do…
Added 57 mins ago
CH
Medical Office Assistant
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Prairieview Surgical Centre, a division of Clearpoint Health Network is recruiting for a Medical Office Assistant (MOA)
Added 1 hour ago
SE
Quality Control Inspector/Tester
Schneider Electric
AB · Edmonton, AB
- Full-time
…regarding the pay range can be directed to the recruiting / hiring…
Added 1 hour ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Client Service Assistant supports one or more Investment Advisors (IAs) and IA Team and staff, and private wealth branch operations with day-to-day administration and provides…
Added 1 hour ago
Assistant Manager: Ski & Ride School - Salary
Vail Resorts
Whistler, BC
Service is the foundation of everything we stand for at Vail Resorts and our Snow School Assistant Managers are no exception to facilitating this experience of a lifetime. Responsible for…
Added 1 hour ago
M
Sales Development Representative - Ottawa
Medfar
Ottawa, ON
- Full-time
An experience as a Medical office assistant (MOA), customer service, or Marketing experience.
Added 1 hour ago
HL
assistant manager, restaurant
Hao's Lamb Restaurant
Richmond, BC
- Full-time
Added 1 hour ago
CL
restaurant assistant manager
Chopped Leaf
Surrey, BC
- Full-time
Added 1 hour ago
LA
Communications and Digital Media Assistant
Legislative Assembly of Alberta
AB · Edmonton, AB
- $49,879.96 to $63,113.7 CAD / year
- Full-time
Reporting to the Manager and Supervisor of Communications Services, the Communications and Digital Media Assistant is new to the field, is an adaptive learner and is eager to support our…
Added 1 hour ago
SHIFT LEADER
Northern Reflections Ltd
Fort McMurray, AB
strong on-the-floor leadership in the absence of the Store Manager or Assistant
Added 1 hour ago
NR
ASSISTANT MANAGER
Northern Reflections Ltd
Corman Park No. 344, SK
- Full-time
Reporting to the Store Manager, as an Assistant Manager, you will play a key
Added 1 hour ago
NR
ASSISTANT MANAGER
Northern Reflections Ltd
Winnipeg, MB
- $16 to $18 CAD / hour
- Full-time
Reporting to the Store Manager, as an Assistant Manager, you will play a key
Added 1 hour ago
KI
Assistant Store Manager
Kiokii Inc
Markham, ON
- $21 to $24 USD / hour
- Full-time
…looking for enthusiastic applicants to join our team as an Assistant Store…
Added 1 hour ago
DO
Assistant Road Supervisor
Dufferin Oaks LTC
Mono, ON
- Full-time
Respond to complaints and service requests from the public and, in the absence of the Road Supervisor or Assistant Manager, determine appropriate resolutions and log actions taken
Added 1 hour ago
OL
Assistant Cook - Casual
Optima Living
Victoria, BC
- $26.51 CAD / hour
- Part-time
Reporting to either the Food Services Manager or Support Services Manager, the Assistant Cook is responsible for assisting in the daily preparation of food and ingredients for service.
Added 1 hour ago
CT
Assistant Manager, Galeries de la Capitale
Canadian Tire Corporation
Quebec, QC
- Full-time
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Tokyo Smoke

Educator/Key Holder

Hamilton, ON, Canada
Waterdown, ON, L9H 7K6, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Key Educator is responsible for managing daily store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They must also maintain operational standards, including merchandising, cleanliness, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and be at least 19 years old. The role requires the ability to lift 5-30 lbs, a Can Sell certification, and a successful criminal background check.

Skills

Floor management
Leadership
Coaching
Customer service
Sales
Time management
Organization
Product knowledge
Communication
Retail operations
Merchandising
Team development
Conflict resolution
Compliance
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Floor Management
Key Holder
Sales Targets
Customer Experience
Coaching
Merchandising
Compliance
Can Sell Certification
Inventory
Leadership
Operations
Brand Ambassador
Community Engagement
Tobacco Vape
Retail Management

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