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Added 7 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 7 mins ago
SG
Warehouse Associate
Swatch Group
Brampton, ON
- Full-time
As a Warehouse Associate, you will report to the Warehouse Supervisor/Manager and be responsible for supporting all warehouse operations, including receiving, inventory management, order…
Added 7 mins ago
FB
Produce Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 8 mins ago
CH
Project Manager/Hazardous Waste Specialist
Clean Harbors
Victoria, BC
- Full-time
Clean Harbors in Victoria B.C is seeking a Technical Services Project Manager to join their on-site team at a local customer facility. This role is responsible for overseeing environmental…
Added 8 mins ago
Hydropower Senior Manager - Digital - North America
Hatch
Mississauga, ON
…implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the…
Added 8 mins ago
SA
Production Coordinator
Stelumar Advanced Manufacturing Inc.
Canada
- Full-time
Monitor order entry automations, validate data accuracy, and ensure incoming orders meet all operations requirements.
Added 38 mins ago
HR
Product HSE Compliance Engineering Intern (Summer 2027, 16months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 1 hour ago
BG
Technology, Material and Process Analyst Intern - Placement Year
BMW Group
Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 1 hour ago
AC
Gérant 1090
Alimentation Couche-Tard
Levis, QC
- Full-time
…of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 1 hour ago
BG
Assembly Line - Placement Year
BMW Group
Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 1 hour ago
WN
Manager, Guidewire
WCB Nova Scotia
Dartmouth, NS
- Full-time
The Workers' Compensation Board of Nova Scotia is looking for a Manager of Guidewire to lead the evolution of one of the organization's most critical technology platforms. This is a role…
Added 1 hour ago
BC
Systems Delivery Project Manager RSSOM
Bechtel Corporation
Toronto, ON
- Other
…from initial planning and investment, through start-up and…
Added 1 hour ago
SF
Showroom Assistant
Smitty’s Furniture
Barrie, ON
- Part-time
…Showroom Assistant supports this vision by supporting the Showroom Manager and store team in ensuring that every customer who enters the store is given the best possible customer…
Added 1 hour ago
SF
Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
- Full-time
The Assistant Showroom Manager uses their proficiency with our point-of-sale system to support efficient day-to-day operations, follows and reinforces store policies, and promotes a…
Added 2 hours ago
GD
GARAGE - Operations Associate FT - Orchard Park Shopping Centre
Groupe Dynamite
Kelowna, BC
- Full-time
Reporting to the Store Manager, your role as Operations Associate is all about keeping the store flowing and the vibe strong. You’ll own the stockroom, keep inventory moving, process…
Added 2 hours ago
SC
Superviseur de territoire | Market Manager
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Longueuil, QC
- Full-time
Fournir une direction et une continuité entre les opérations funéraires et celles combinées funéraire et de cimetière, en encourageant :
Added 2 hours ago
S
B200 Media, Buffer, Washing and Sterilizing (MBWS) Operations Manager - Night
Sanofi
Toronto, ON
- Full-time
R2867869 B200 Media, Buffer, Washing and Sterilizing (MBWS) Operations Manager - Night
Added 2 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC · Mississauga, ON · Georgetown, ON
- Full-time
…frameworks, and support, maintain, and sustain day-to-day system…
Added 3 hours ago
MB
Front of House Supervisor
Montanas BBQ & Bar
Calgary, AB
- Full-time
Support the General Manager, Guest Experience in developing tactics that create an engaging environment where all Q-Crew work together as a team, have fun and show genuine appreciation for…
Added 3 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Mississauga, ON
- Full-time
…frameworks, and support, maintain, and sustain day-to-day system…
Added 3 hours ago
SH
Clinical Team Leader - Crisis Services
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Under the general supervision of the Manager, Crisis Response Services, Adult Mental Health, the incumbent is responsible for overseeing the day to day operations of the Mobile Crisis…
Added 3 hours ago
AC
Bilingual Business Development Manager - FF&E
Aramark Canada
Montreal, QC
- Full-time
Collaborate with marketing, design, operations, and finance on proposals, pricing, invoicing, deposits, and client materials.
Added 3 hours ago
AC
Food Service Director
Aramark Canada
Burnaby, BC
- Full-time
Aramark Canada is seeking an experienced Food Service Director to oversee a portfolio of support service operations within a healthcare and long-term care environment in the Burnaby region.
Added 3 hours ago
AC
Food Service Supervisor
Aramark Canada
Toronto, ON · Scarborough, ON
- Full-time
…Supervisors to join our passionate Food Services Team. Alongside a manager who will help coordinate and lead operations, you'll help oversee staff, collaborate with teammates, and help…
Added 3 hours ago
SI
IT Senior Analyst, Enterprise Applications - HCM Process & Solutions
Saputo Inc.
Montreal, QC
- Full-time
…frameworks, and support, maintain, and sustain day-to-day system…

Tokyo Smoke

Educator/Key Holder

Hamilton, ON, Canada
Waterdown, ON, L9H 7K6, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Key Educator is responsible for managing daily store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They must also maintain operational standards, including merchandising, cleanliness, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and be at least 19 years old. The role requires the ability to lift 5-30 lbs, a Can Sell certification, and a successful criminal background check.

Skills

Floor management
Leadership
Coaching
Customer service
Sales
Time management
Organization
Product knowledge
Communication
Retail operations
Merchandising
Team development
Conflict resolution
Compliance
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Floor Management
Key Holder
Sales Targets
Customer Experience
Coaching
Merchandising
Compliance
Can Sell Certification
Inventory
Leadership
Operations
Brand Ambassador
Community Engagement
Tobacco Vape
Retail Management

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