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Added 10 mins ago
WC
(CAN) Manager, Production (Days)
Walmart Canada
Maple, ON
- Full-time
Position Summary...Reporting to the Assistant General Manager, this position is responsible for optimizing product flow through the DC, resulting in timely, accurate store fulfillment.…
Added 11 mins ago
TC
Restaurant Management | Leadership Roles
The Canadian Brewhouse
Kitchener, ON
- $80,000 to $100,000 CAD / year
- Full-time
Assistant General Manager | General Manager Role Responsibilities :
Added 25 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
…clear direction to Managers and Associates. Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company…
Added 25 mins ago
WC
Overnight Lead Department Manager
Walmart Canada
Dartmouth, NS
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 57 mins ago
Retail Assistant Store Manager - Circle
Fire & Flower Inc.
Saskatoon, SK
The Retail Assistant Store Manager, under the direction of the General Manager, is primarily responsible for the daily business operations of the store including training and supervising…
Added 57 mins ago
RN
Nike - BOH Coach (BOH Assistant Store Manager) - Robson
Retailors NA Limited Partnership
Vancouver, BC
- Full-time
Assisting the Store Manager (Head Coach) by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a…
Added 1 hour ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 2 hours ago
SHIFT LEADER
Northern Reflections Ltd
Fort McMurray, AB
strong on-the-floor leadership in the absence of the Store Manager or Assistant
Added 2 hours ago
NR
ASSISTANT MANAGER
Northern Reflections Ltd
Corman Park No. 344, SK
- Full-time
Reporting to the Store Manager, as an Assistant Manager, you will play a key
Added 2 hours ago
NR
ASSISTANT MANAGER
Northern Reflections Ltd
Winnipeg, MB
- $16 to $18 CAD / hour
- Full-time
Reporting to the Store Manager, as an Assistant Manager, you will play a key
Added 2 hours ago
KI
Assistant Store Manager
Kiokii Inc
Markham, ON
- $21 to $24 USD / hour
- Full-time
We are thrilled to announce the opening of our new store at Tysons Corner Centre, in Tysons, Virginia, United States and we are looking for enthusiastic applicants to join our team as an…
Added 2 hours ago
CT
Assistant Manager, Galeries de la Capitale
Canadian Tire Corporation
Quebec, QC
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 2 hours ago
EG
Assistant Store Manager
EB Games Canada
Sudbury, ON
- $18.85 to $23 CAD / hour
- Full-time
We're looking for a talented Assistant Store Manager to join the team at our New Sudbury Center location in Sudbury, Ontario. The Assistant Store Manager works hand-in-hand with the Store…
Added 2 hours ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · St. Laurent, Gloucester, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 2 hours ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 2 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Hyacinthe, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 2 hours ago
FG
Laline - Part Time Team Lead - Hillcrest
Fox Group Canada Inc.
Richmond Hill, ON
- Part-time
Help resolve customer concerns in the absence of the Store Manager or Assistant Manager
Added 3 hours ago
RF
Executive & Operations Assistant
Real Fruit Bubble Tea
Toronto, ON
- $20 to $25 CAD / hour
- Full-time
…team and grow with us, and we can build you up from regional manager to operations and beyond! There is huge potential for growth, and we welcome anyone who is up to a challenging yet…
Added 3 hours ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 3 hours ago
Assistant Manager Deli-FT
Sobeys
Mill Bay, BC
Reporting to the Deli Manager, you will assist in managing the daily operations of the Department while providing outstanding service to our customers. An ability to work with the public in…
Added 3 hours ago
TT
Assistant Store Manager Winners Homesense Metrotown
The TJX Companies, Inc.
Burnaby, BC
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 3 hours ago
TS
Educator/Key Holder
Tokyo Smoke
Burlington, ON
- Part-time
Complete tasks as assigned by the Store Manager and Assistant Store Manager
Added 3 hours ago
TS
Budtender
Tokyo Smoke
Cambridge, ON
- Part-time
Complete tasks as assigned by the Store Manager, Assistant Store Manager and Key Leaders
Added 3 hours ago
TS
Educator/Key Holder
Tokyo Smoke
Hamilton, ON · Waterdown, ON
- Part-time
Complete tasks as assigned by the Store Manager and Assistant Store Manager
Added 3 hours ago
FB
Assistant Department Manager - Southwest Ontario
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…

Tokyo Smoke

Educator/Key Holder

Hamilton, ON, Canada
Waterdown, ON, L9H 7K6, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Key Educator is responsible for managing daily store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They must also maintain operational standards, including merchandising, cleanliness, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and be at least 19 years old. The role requires the ability to lift 5-30 lbs, a Can Sell certification, and a successful criminal background check.

Skills

Floor management
Leadership
Coaching
Customer service
Sales
Time management
Organization
Product knowledge
Communication
Retail operations
Merchandising
Team development
Conflict resolution
Compliance
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Floor Management
Key Holder
Sales Targets
Customer Experience
Coaching
Merchandising
Compliance
Can Sell Certification
Inventory
Leadership
Operations
Brand Ambassador
Community Engagement
Tobacco Vape
Retail Management

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