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Added 5 mins ago
T
Full-Time Assistant Manager
Torrid
Winnipeg, MB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…
Added 5 mins ago
FN
Executive Assistant
First Nations Engineering Services Ltd.
Ohsweken, ON
- $50,000 to $100,000 CAD / year
- Full-time
The Executive Assistant must develop a strong understanding of FNESL's operations, organizational structure, projects, services and staff responsibilities in order to effectively support…
Added 8 mins ago
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Assistant Store Manager - Feeds' n Needs - Saint John
Nutreco
Saint John, NB · St. John , New Brunswick
- Full-time
Position: Assistant Store Manager - Feeds' n Needs
Added 8 mins ago
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Front Desk Manager
Marriott
Toronto, ON
- Full-time
Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
Added 8 mins ago
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Assistant Rooms Operations Manager
Marriott
Edmonton, AB
- Full-time
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry,…
Added 8 mins ago
TG
Planet Fitness - Assistant General Manager - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an…
Added 8 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Langford, BC
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 8 mins ago
7
Delivery Assistant Manager (Nights)
7-Eleven
AB · SEDCC Edmonton Warehouse
- Full-time
The Delivery Assistant Manager supports the Delivery Manager by overseeing the daily operations and overall success of the Delivery team. The role is responsible for managing productivity…
Added 8 mins ago
TS
Protection Services Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Assist Facilities Manager/Maintenance Assistant with duties in all salvation army properties, when required.
Added 8 mins ago
TT
Assistant Store Manager in Training Winners HomeSense
The TJX Companies, Inc.
Mississauga, ON
- Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Added 8 mins ago
S
Operations Consultant - Part Time
Sephora
Rocky View, AB
- $17 to $20 CAD / hour
- Part-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 22 mins ago
RE
Assistant Project Manager
Rising Edge Group
Regina, SK
- Full-time
Reporting to the Program Manager, the Assistant Project Manager is responsible for working with an assigned Project Manager(s) to coordinate and accomplish the necessary project tasks and…
Added 23 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 23 mins ago
CC
Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 23 mins ago
TS
Educator/Key Holder
Tokyo Smoke
Keswick, ON
- Part-time
Complete tasks as assigned by the Store Manager and Assistant Store Manager
Added 23 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 23 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
UH
Administrative Assistant II
University Health Network
Toronto, ON
- Part-time
The successful candidate will support day-to-day departmental operations through effective office administration, communication, document and data management, calendar coordination, meeting…
Added 37 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
St. Catharines, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 37 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 37 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 37 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…

Tokyo Smoke

Educator/Key Holder

Burlington, ON, L7M 5B4, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Educator/Key Holder is responsible for managing daily retail operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store security, merchandising, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and possess strong leadership and organizational skills. A Can Sell certification and a criminal background check are required, along with the ability to lift 5-30 lbs.

Skills

Floor management
Leadership
Coaching
Sales
Customer service
Time management
Organization
Product knowledge
Retail operations
Team development
Communication
Compliance
Merchandising
Problem solving
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor management
Cannabis
Sales targets
Key holder
Customer experience
Coaching
Merchandising
Inventory management
Compliance
Leadership
Can Sell certification
Operations
Team development
Community engagement
Retail management
Product knowledge
Security
Time management
Communication

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