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Manager, Network Ops Control Centre
Northwestel
Yellowknife, NT
- Full-time
Lead and coach all direct and indirect reports including performance evaluations, attendance management, prioritizing of workload, and implementing both staff development and training plans.
Added 2 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Peterborough, ON · Owen Sound, ON
- $75,000 to $95,000 CAD / year
- Full-time
Promptly respond to all lead generation inquiries and participate in all meetings scheduled through the lead generation program, ensuring consistent follow-up and professional engagement…
Added 2 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
London, ON
- $70,000 to $90,000 CAD / year
Promptly respond to all lead generation inquiries and participate in all meetings scheduled through the lead generation program, ensuring consistent follow-up and professional engagement…
Added 2 mins ago
Director, Construction
Norseman Inc main
Saskatoon, SK
Lead and develop Construction Managers, Site Supervisors and other construction personnel as applicable.
Added 2 mins ago
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Department Manager- Nike Vaughan Mills Store
Nike
Vaughan, ON · Concord, ON · NFS CA VAUGHAN MILLS
- $27.47 to $29 CAD / hour
- Full-time
…sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something…
Added 15 mins ago
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AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
As a Product Security Manager, you will lead a team of senior security engineers within Thomson Reuters' Product Security function. You will help engineering teams across a diverse product…
Added 15 mins ago
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Senior Mongo DBA
TD
Toronto, ON · Mississauga, ON
- Full-time
Lead root cause analysis (RCA) and implement preventative solutions
Added 15 mins ago
T
Senior Manager, Commercial Services
TD
Montreal, QC
- Full-time
Lead and manage Account Managers in developing creative and competitive solutions that meet all the customers' needs
Added 15 mins ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
○ Ability to lead, take direction and efficiently collaborate with various teams when required.
Added 15 mins ago
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Bus Mgmt Specialist
TD
Toronto, ON
- Full-time
Plan, lead / manage and/or oversee a diverse set of work activities requiring alignment across multiple areas
Added 15 mins ago
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Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
Oversee and lead a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning,…
Added 15 mins ago
T
Bus Operations Support Lead I
TD
Toronto, ON
- Full-time
May act as a team lead, coordinating the work of others and providing coaching to maintain service, process and product standards
Added 15 mins ago
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Creative Practice Manager
TD
Toronto, ON
- Full-time
…secondary creative requirements for all tiered campaigns. They lead the Agency relationships and build connections with our Line of Business marketers to understand business objectives and…
Added 15 mins ago
T
VP, Debt Capital Markets, Corporate & Investment Banking
TD
Toronto, ON
- Full-time
Lead day‑to‑day execution of investment grade debt transactions, overseeing financial modeling, debt capacity analysis, market comparables, and investor materials.
Added 15 mins ago
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Governance & Control Specialist, Corporate and Public Affairs (CAPA)
TD
Toronto, ON
- Full-time
GCS 1B is hiring a Governance & Control (G&C) Specialist to lead the 1B governance and control relationship for Corporate and Public Affairs (CAPA).
Added 15 mins ago
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Sr. Platform Engineer, TD Securities
TD
Toronto, ON
- Full-time
This is a unique opportunity to work on cutting-edge technologies to solve problems of scale and speed. As a lead platform engineer, you will be working on leading platform engineering team…
Added 15 mins ago
UB
Full-time Store Supervisor | Boucherville
Urban Barn Ltd.
Boucherville, QC
- $17.35 to $22.35 CAD / hour
- Full-time
Help people create homes they love. Join the Urban Barn team as a Full-time Store Supervisor (or Shift Lead) at our Boucherville store in Quebec. With over 50 retail stores across the…
Added 15 mins ago
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Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
Added 15 mins ago
MS
Catering & Conference Services Manager
Markham Suites Hotel Limited
Markham, ON
- $6,000 to $65,000 CAD / year
- Full-time
We are seeking an energetic and detail-oriented Catering & Conference Services Manager to lead our catering and event operations with enthusiasm and professionalism. The Catering &…
Added 15 mins ago
SL
AVP, Compliance Technology and Innovation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Lead transformational initiatives that enhance Compliance effectiveness, operational efficiency, and risk management capabilities.
Added 15 mins ago
GC
Warehouse Associate
Grimco Canada Inc.
Edmonton, AB
- $21 to $23 CAD / hour
We’re proud to celebrate 150 years - and we’re still growing! Grimco continues to evolve and lead the way in our industry.
Added 15 mins ago
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Lead UI Developer - VP
Citi
Mississauga, ON
- Full-time
…evolve our next-generation trading application. They would lead the efforts to transition our application to smaller services, full automated CI/CD pipelines enabling faster time to market.…
Added 15 mins ago
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Engineering Lead Analyst - VP
Citi
Mississauga, ON
- Full-time
The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software…
Added 15 mins ago
C
Engineering Lead Analyst - VP
Citi
Mississauga, ON
- Full-time
The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software…
Added 15 mins ago
B2B Sales - Bilingual Trainee Account Manager
Piicomm Inc.
Alfred and Plantagenet, ON
Source and nurture new business, both directly with end-clients, as well as through partner channels/relationships, learning when to leverage partners and when to take the lead.

Tokyo Smoke

Educator/Key Holder

Burlington, ON, L7M 5B4, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Educator/Key Holder is responsible for managing daily retail operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store security, merchandising, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and possess strong leadership and organizational skills. A Can Sell certification and a criminal background check are required, along with the ability to lift 5-30 lbs.

Skills

Floor management
Leadership
Coaching
Sales
Customer service
Time management
Organization
Product knowledge
Retail operations
Team development
Communication
Compliance
Merchandising
Problem solving
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor management
Cannabis
Sales targets
Key holder
Customer experience
Coaching
Merchandising
Inventory management
Compliance
Leadership
Can Sell certification
Operations
Team development
Community engagement
Retail management
Product knowledge
Security
Time management
Communication

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