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Added 12 mins ago
W
restaurant manager
Wendy's
Castlegar, BC
- Full-time
Added 12 mins ago
AH
Supervisor
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
The Patient Food Services Supervisor reports to the Manager, Patient Food Services and is responsible for maintaining patient food service operations at the site level. This position…
Added 12 mins ago
SC
Sales Consultant
Sysco Canada Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 12 mins ago
NS
Supervisor - Nutrition and Food Service
Nova Scotia Health Authority
Dartmouth, NS
- Internship
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 13 mins ago
OA
Product Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
Introduce customers to Service Department personnel to emphasize to customers the quality and efficiency of the dealership’s service operations.
Added 13 mins ago
CO
Design and Construction Engineer
City of St. Catharines
St. Catharines, ON
- Full-time
Reviewing and updating general tender specifications for all municipal construction projects in cooperation with the Manager of Engineering and Construction and the other Design and…
Added 28 mins ago
P&
restaurant assistant manager
Pür & Simple
Halifax, NS
- Full-time
Added 28 mins ago
VF
Facility Operator
Vivo for Healthier Generations
Calgary, AB
- Full-time
…augers, pumps, and floor cleaning machinery to support facility…
Added 28 mins ago
TN
Assistant Store Manager - Feeds' n Needs - Bridgewater
Trouw Nutrition
Bridgewater, NS
- Full-time
Feeds’n Needs – Retail Division of Shur-Gain/Trouw Nutrition, a Nutreco Company is seeking an Assistant Store Manager
Added 28 mins ago
CL
restaurant manager
Chopped Leaf
Brooks, AB
- Full-time
Added 28 mins ago
SG
Gestionnaire de Projet ERP / ERP Project Manager
Solutions GURUS (GURUS Solutions)
Montreal, QC
- Full-time
…en croissance partout en Amérique du Nord à optimiser leurs opérations, améliorer leur efficacité et maximiser leur investissement…
Added 28 mins ago
SS
Information Technology Project Manager
Soho Square Solutions
Montreal, QC
- Contract
Work closely with all functions - Front office, Operations, Finance, Compliance, Legal, Risk etc. to ensure successful delivery of project objectives
Added 28 mins ago
RH
Production Manager
Robert Half
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client, a leading content and creative production organization, is seeking a Production Manager to join their Retail & Commercial Operations team. This opportunity is ideal for an…
Added 28 mins ago
A
Logistics Coordinator
Altis
Toronto, ON
- Full-time
Join a collaborative and fast-paced organization supporting North American supply chain operations with a strong focus on U.S. and Canadian ocean imports. Working alongside a close-knit…
Added 28 mins ago
NC
HR Business Advisor - Ottawa (1 Year Term)
NAV CANADA
Ottawa, ON
- Temporary
…Total Rewards, Labour Relations (LR) and Human Resources (HR)…
Added 28 mins ago
I
Product Operations Manager
Indigo
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 28 mins ago
FM
Fraud Manager
Ford Motor Company
Oakville, ON
- Full-time
The Fraud Manager is a high-impact, leadership position within Ford Credit's Risk Management Organization. It requires a blend of fraud expertise, strong leadership, organization skills,…
Added 28 mins ago
Assistant Manager, Settlements & Clearing
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 28 mins ago
Wealth Advisor - Halifax
Scotiabank
Halifax, NS
…internal policies and procedures. Reporting to the Regional Manager, as a Financial Consultant, you will assist MD clients and their families in achieving their personal financial goals.…
Added 28 mins ago
UC
Manager, E-Commerce Merchandise Planning
Uniqlo Canada
Toronto, ON
- $105,000 to $121,000 CAD / year
- Full-time
Job Title: Manager, E-Commerce Merchandise Planning
Added 28 mins ago
B
Dynamics 365 Business Central Operations Manager
BDO
Hamilton, ON · Toronto, ON · Ottawa, ON · Vancouver, BC
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 28 mins ago
Sales Engagement Consultant / Affichage de poste - Consultant en engagement
Purolator
Montreal, QC · Saint-Laurent, Queb
Support Sales during business reviews by analyzing customer operations, interpreting complex profiles to identify requirements, mapping end‑to‑end lifecycles, and identifying opportunities…
Added 44 mins ago
A
Regional Electrical Project Engineering Specialist
Alcoa
Montreal, QC · Bécancour, QC · Baie-Comeau, QC · Deschambault, QC · CA ABI Becancour, QC
- Full-time
…play a key role in shaping capital projects across multiple operations by providing electrical, automation, instrumentation, and controls expertise. Working closely with multidisciplinary…
Added 44 mins ago
RM
Project Manager, IT Projects
Regional Municipality of Peel
Canada
- Other
Reporting to the Manager, Strategic Client Services Information Technology with a focus on the Public Works Portfolio. We are responsible for designing, developing and implementing IT…
Added 44 mins ago
GT
Paie-Maître / Paymaster
Groupe Touchette
QC · Ville Saint-Laurent, QC
- Full-time
Reporting to the Payroll Manager within the Finance department, the incumbent in the Payroll Master position is responsible for the complete and rigorous management of payroll for several…

Tokyo Smoke

Educator/Key Holder

Burlington, ON, L7M 5B4, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Educator/Key Holder is responsible for managing daily retail operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store security, merchandising, and compliance with cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and possess strong leadership and organizational skills. A Can Sell certification and a criminal background check are required, along with the ability to lift 5-30 lbs.

Skills

Floor management
Leadership
Coaching
Sales
Customer service
Time management
Organization
Product knowledge
Retail operations
Team development
Communication
Compliance
Merchandising
Problem solving
Relationship building

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor management
Cannabis
Sales targets
Key holder
Customer experience
Coaching
Merchandising
Inventory management
Compliance
Leadership
Can Sell certification
Operations
Team development
Community engagement
Retail management
Product knowledge
Security
Time management
Communication

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