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Added 5 mins ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard…
Added 5 mins ago
TH
Chef(fe) cassier(ère) de l'avant du magasin (temps plein)
The Home Depot
Canada
- Full-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 5 mins ago
RS
Warehouse Lead Hand - Weekend Shift
Ryder Supply Chain Solutions
Cornwall, ON
- Full-time
…integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few…
Added 5 mins ago
JS
Lead Systems Engineer
Jonas Software
Markham, ON · Toronto, ON · Canada - Markham - Ontario
- Full-time
CORA Group is seeking a passionate, forward-thinking Lead Systems Engineer who thrives on solving complex technical challenges, embracing emerging technologies, and building innovative…
Added 20 mins ago
A
Manager, Data Analytics and Reporting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
The Manager, Analytics & Reporting will lead the creation of trusted, scalable analytics and reporting that power the US Commercial business across Specialty Pharmacy, Specialty Infusion…
Added 20 mins ago
M
AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
…One Manulife experiences across the enterprise. The AVP will lead this evolution – working across segments to identify where common capabilities can create the greatest incremental value,…
Added 20 mins ago
R
Architecte principal national / Country Lead Architect
RTX
Longueuil, QC
- Full-time
Added 21 mins ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…QA specialists to translate user needs into effective design solutions, facilitate UX workshops, and ensure alignment with the Ontario Design System, digital service standards, and…
Added 21 mins ago
SM
RQ11618 – UX Designer – Junior
S M Software Solutions Inc
Toronto, ON
- Internship
…QA specialists to translate user needs into effective design solutions, facilitate UX workshops, and ensure alignment with the Ontario Design System, digital service standards, and…
Added 21 mins ago
AW
Production Supervisor
Arrow Workforce Solutions
Markham, ON
- $70,000 to $80,000 CAD / year
- Full-time
…Reporting to the Operations Manager, the successful candidate will lead production teams, coordinate staffing and manufacturing schedules, and ensure production targets, quality standards,…
Added 21 mins ago
MP
Pharmacovigilance Manager
Mint Pharmaceuticals
Mississauga, ON
- Full-time
…delivering high-quality, affordable generic medicines and healthcare solutions to the Canadian market. Through product differentiation, reliable supply, and strong customer service, Mint…
Added 35 mins ago
Senior Lead Systems Engineer
Braze
Toronto, ON
You'll lead complex technical initiatives from concept through delivery, building integrations that span platforms such as Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and…
Added 35 mins ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Design solutions end to end - cloud foundations, applications and integration, data, analytics and AI, security and governance - and lead platform selection on honest trade-offs rather than…
Added 1 hour ago
SR
Safety Supervisor
Spectrum Resource Group
Prince George, BC
- $75,000 to $90,000 USD / year
- Full-time
…their customers, and we work as a team to deliver creative solutions to our clients. Finally, we are proud of our family-founded history and have worked to retain those family values in our…
Added 1 hour ago
TH
Head Cashier Part Time (Whitby North)
The Home Depot
Whitby, ON
- Part-time
…an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your…
Added 1 hour ago
T
KYC Specialist
TD
Toronto, ON
- Full-time
In this role, you’ll lead and support activities across Customer Master operations, data controls, process improvement and data remediation, helping strengthen the connection between our…
Added 1 hour ago
NC
Manager, Air Traffic Management (ATM) and Safety Performance Analytics
NAV CANADA
Ottawa, ON
- Full-time
Lead the development, implementation, reporting, assurance, and communication of customer value proposition, organizational performance, safety intelligence, and aircraft emissions…
Added 1 hour ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
Lead the technical onboarding of AI applications (such as Chat GPT, Grok, Claude, Hebbia and onto the firm's managed mobile platform, assessing enterprise control gaps and designing…
Added 1 hour ago
T
Sales Executive | Networking Solutions
Teltonika
Toronto, ON
- Full-time
…market reach, providing reliable, scalable, made-in-Europe solutions to customers worldwide. We operate in the fields of telematics, networking, telemedicine, EV charging, and security…
Added 1 hour ago
T
Sales Executive | Networking Solutions
Teltonika
Remote, Canada
- Full-time
- Remote
…market reach, providing reliable, scalable, made-in-Europe solutions to customers worldwide. We operate in the fields of telematics, networking, telemedicine, EV charging, and security…
Added 1 hour ago
Assistant Store Manager, FT, Marche Centrale
Under Armour
Montreal, QC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 2 hours ago
Retail Lead Hand
Canada Post - Postes Canada
Dryden, ON
Union. Assistant, alternate or relief lead hands perform lead hand
Added 2 hours ago
M
Engineering Manager, Satellite Mission
MDA
Richmond, BC
- Full-time
…experts has the knowledge and know-how to turn an audacious customer vision into an achievable mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and…
Added 2 hours ago
A
Purchasing & Planning Supervisor
Armo-Tool
London, ON
- Full-time
…specializing in precision metal fabrication and advanced manufacturing solutions. By leveraging state-of-the-art manufacturing equipment and industry expertise, we deliver high-quality…
Added 3 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Acts as the primary client contact to uncover financial needs and provide holistic banking and investment solutions in compliance with regulatory and compliance policies. Works…

Tokyo Smoke

Educator/Key Holder

London, ON, N6C 2V3, Canada

Hourly Rate: $17.90 - $19.90 · Part-time

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Job details

Pay: Hourly Rate: $17.90 - $19.90
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Oct 6, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $17.90 - $19.90

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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More about this job

Responsibilities

The Key Educator is responsible for managing daily store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store security, merchandising, and adherence to company policies and cannabis retail legislation.

Requirements

Candidates must have 1-3 years of floor management experience and be at least 19 years old. The role requires the ability to lift 5-30 lbs, a criminal background check, and a Can Sell certification.

Skills

Floor management
Leadership
Coaching
Sales management
Customer service
Team engagement
Operational excellence
Merchandising
Time management
Product knowledge
Conflict resolution
Inventory management
Compliance
Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Floor Management
Sales Targets
Key Holder
Customer Experience
Leadership
Coaching
Operations
Merchandising
Compliance
Can Sell Certification
Inventory
Brand Ambassador
Community Engagement
Tobacco Vape
Security
Checklists
Training
Recruitment

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