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Added 14 mins ago
AE
Account Manager
Atlas Expedition
Langley (District), BC · Langley, BC
- Full-time
Role Description The Account Manager is a full-time hybrid role based in Langley, BC, with flexibility for some work-from-home days. In this role, the Account Manager manages a portfolio of…
Added 14 mins ago
E
Global R&D Manager
Epiroc
MB · Saint-Laurent, MB
- Full-time
As Global Research & Development (R&D) Manager, you will lead global research and development activities related to coring consumables, working closely with our teams at our manufacturing…
Added 14 mins ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
…high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business…
Added 14 mins ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
…high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business…
Added 29 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 29 mins ago
M
FOH Management - Assistant Manager
Moxies
Sherwood Park, AB
- Full-time
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity…
Added 45 mins ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
The District Manager is responsible for achieving sales, market share and P&L targets in a group of assigned stores in one format within a region by executing centrally developed…
Added 45 mins ago
W
Principal Managing Partner
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
Advocating for Workday’s Vision: Educating customer stakeholders on Workday’s agentic vision and how it augments our existing business processes to produce superior outcomes
Added 45 mins ago
PV
Store Manager
Pet Valu
Vancouver, BC
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 45 mins ago
B
Mortgage Specialist
BMO
Vaughan, ON
- Full-time
Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies…
Added 59 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 59 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 59 mins ago
Engineer
Toronto Hydro
Toronto, ON
Reporting to the Manager, Engineering - Non-Wires Solutions, the Engineer will support the identification, evaluation and development of Non-Wires Solutions and other grid investment…
Added 1 hour ago
Safety Manager Technology
Rogers Communications
Toronto, ON · Brampton, ON
Based in Ontario and reporting to the National Director, Safety the Manager participates in the development of strategic safety and well-being objective-setting for the organization and…
Added 1 hour ago
B&
Retail Assistant Manager (Assistant Brand Experience Leader)-MAYFAIR SHOPPING CENTRE
Bath & Body Works
Victoria, BC
- $22.75 to $28.55 CAD / hour
- Full-time
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Added 1 hour ago
SH
Assistant Manager II
Sunglass Hut
Vaughan, ON
- Full-time
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 1 hour ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
…warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to finding the perfect fit, you bring the Knix experience to life…
Added 2 hours ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 2 hours ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:
Added 2 hours ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock…
Added 2 hours ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
…position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock…
Added 2 hours ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 3 hours ago
* EHS Manager *
Oerlikon
Fort Saskatchewan, AB
…experienced and hands-on Environmental, Health & Safety (EHS) Manager to lead and continuously improve our Environmental, Health & Safety programs at our Fort Saskatchewan manufacturing…

Tokyo Smoke

Educator/Key Holder

Cambridge, ON, N1R 5S7, Canada

Hourly Rate: $18.00 · Part-time

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Job details

Pay: Hourly Rate: $18.00
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $18.00

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#INDHP

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More about this job

Responsibilities

The Key Educator is responsible for managing day-to-day store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store compliance, merchandising, and community engagement while acting as a brand ambassador.

Requirements

Candidates must have 1-3 years of floor management experience and possess strong leadership and organizational skills. Applicants must be at least 19 years old, able to lift up to 30 lbs, and hold a Can Sell certification.

Skills

Floor management
Leadership
Coaching
Sales
Customer service
Time management
Organization
Product knowledge
Communication
Conflict resolution
Merchandising
Inventory management
Compliance
Team development
Operational excellence

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor management
Sales targets
Customer experience
Cannabis retail
Key holder
Leadership
Coaching
Merchandising
Inventory control
Can Sell certification
Compliance
Operations
Team engagement
Brand ambassador
Time management
Community engagement
Product knowledge
Security
Checklists

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