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Added 20 mins ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 20 mins ago
BC
Sales and Reservations Coordinator
Bella Coola Heli Sports
Bella Coola 1, BC
- Full-time
Email: All communication with guests should be conducted via the applicable reservation inbox. In coordination with the Sales and Reservations Manager, these inboxes are expected to be…
Added 20 mins ago
Partner Relationship Manager
Property Law Firm CB LLP
Oakville, ON
You will own our referral partnerships across the western Greater Toronto Area, building relationships with realtors, mortgage brokers and other professionals who influence where real…
Added 20 mins ago
Partner Relationship Manager
Property Law Firm CB LLP
Calgary, AB
You will own our referral partnerships across the western Greater Toronto Area, building relationships with realtors, mortgage brokers and other professionals who influence where real…
Added 50 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 4 hours ago
WC
Directs Store Delivery Associate
Walmart Canada
Squamish, BC
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 4 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
Report target-account attendance, held meetings, MQLs, seller response and opportunity progression at 30, 60 and 90 days with the Senior Marketing Manager, Sales and the RevOps lead.
Added 4 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Primary Job Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada
Added 5 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
Primary Job Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada
Added 6 hours ago
W
Directs Store Delivery Associate
Walmart
Squamish, BC
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 7 hours ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS006)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 11 hours ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Collaborate with the Area Director/Gym Director and District Manager to set monthly targets and refine outreach strategy.
Added 12 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 12 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 16 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 17 hours ago
S
Produce - Supervisor Produce TF Belmont
Sobeys
Langford, BC
- Full-time
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 18 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Victoria, BC
- Part-time
Maintain a genuine customer focus on the sales floor
Added 18 hours ago
DoubleTree By Hilton West Kelowna - Food & Beverage Manager
Days Hospitality Limited Careers
West Kelowna, BC
The Food & Beverage Manager professionally represents the establishment through the creation of a value based workplace environment where team mates and guests are treated in a fair,…
Added 19 hours ago
HA
Fixed Operations Manager
Harris Auto Group
Nanaimo, BC
- Full-time
Harris Auto Group is looking for an experienced, driven Fixed Operations Manager to lead the Service, Parts and Detail departments at one of our busy import dealerships in the Okanagan.
Added 22 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
New Westminster, BC
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 22 hours ago
Produce - Supervisor Produce TF Belmont
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 23 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
- Part-time
Maintain a genuine customer focus on the sales floor
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front Office supervisor, Assistant Front Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and…
Added 1 day ago
W
(CAN) Directs Store Delivery Associate
Walmart
New Westminster, BC
- Part-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…
Added 1 day ago
W
(CAN) Préposé aux livraisons directes à la succursale
Walmart
Shawinigan, QC
- Full-time
…direct and local merchandise to ensure timely delivery to the sales floor, supporting a smooth shopping experience for customers. By helping keep merchandise flowing and available, you play…

Tokyo Smoke

Educator/Key Holder

Cambridge, ON, N1R 5S7, Canada

Hourly Rate: $18.00 · Part-time

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Job details

Pay: Hourly Rate: $18.00
Job type: Part-time
Experience: Minimum 1-3 years floor management experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to ensure Educators can provide a high-quality customer experience. You understand what it means to be a brand ambassador for Tokyo Smoke inside and outside of our stores.

Successful candidates will receive additional training to perform Key Holder responsibilities, including opening and closing the store. Employees are eligible for the Key Holder hourly premium for any shifts in which they are scheduled to complete these duties.

Responsibilities

Use strong floor management skills to manage the day-to-day operations of the store and drive sales
Train and coach educators on product education and ensure an intentional customer experience
Ensure sales targets and business metrics are met
Lead by example and deliver exceptional, intentional customer service
Seize opportunities to improve business results and build an engaged team
Think outside the box and offer solutions to retail management team to improve and achieve operational excellence
Ensure the store meets and adheres to all company training and operational standards and procedures (education, merchandising, cleanliness, security, checklists etc.)
Own your area of the store architecture or retail business as a creative entrepreneur with a high degree of personal responsibility
Build and cultivate lasting customer relationships and enable all staff members to do the same
Demonstrate strong time management and organization skills to keep priorities in focus
Create relationships with local businesses and participate in community events
Stay up-to-date (and ensure staff are up to date as well) with product knowledge, company information, new launches, campaigns and promotions
Enforce all company policies and programs, ensuring compliance
Adhere to all legislative requirements of cannabis retailers, including federal, provincial and municipal legislation
Complete tasks as assigned by the Store Manager and Assistant Store Manager
May be responsible for selling and promoting tobacco vape products from an in-store pop-up stand in accordance with company policies and all applicable regulations (Store dependent)
Other duties as assigned

Qualifications

Minimum 1-3 years floor management experience
Resourceful, creative and solution-oriented
Ability to work plan, prioritize and organize
A leader with a proven ability to train others and retain talent
Strong floor leadership and coaching skills to develop and motivate a sales team
Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
Ability to manage competing priorities in a fast-paced environment
Strong verbal and written communication skills and excellent organizational skills
You are passionate about cannabis and are excited to bring it to market for recreational purposes
You are open to feedback and coaching
You demonstrate high levels of integrity and personal responsibility
You are trustworthy and customer-oriented
Bonus points if you’ve worked in a regulated environment before

Requirements

Minimum age 19 years old or age as specified by the provincial government
Able to lift boxes 5-30 lbs
Must be flexible with hours of work and be comfortable with ever changing duties
Can Sell certification required
Criminal Background check required

Hourly Rate: $18.00

Tokyo Smoke welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

#INDHP

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More about this job

Responsibilities

The Key Educator is responsible for managing day-to-day store operations, driving sales, and coaching staff to ensure an exceptional customer experience. They also oversee store compliance, merchandising, and community engagement while acting as a brand ambassador.

Requirements

Candidates must have 1-3 years of floor management experience and possess strong leadership and organizational skills. Applicants must be at least 19 years old, able to lift up to 30 lbs, and hold a Can Sell certification.

Skills

Floor management
Leadership
Coaching
Sales
Customer service
Time management
Organization
Product knowledge
Communication
Conflict resolution
Merchandising
Inventory management
Compliance
Team development
Operational excellence

Visa sponsorship

Not detected in the job text

Keywords

Retail
Floor management
Sales targets
Customer experience
Cannabis retail
Key holder
Leadership
Coaching
Merchandising
Inventory control
Can Sell certification
Compliance
Operations
Team engagement
Brand ambassador
Time management
Community engagement
Product knowledge
Security
Checklists

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