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Added 11 hours ago
NA
Maintenance Reliability Engineer (Fort Hills)
North American Construction Group Inc.
AB
- Full-time
Detailed working knowledge of planning tools (JD Edwards, MS Office Package, Minestar etc.).
Added 1 day ago
BC
Executive Finance Administrator
BELFOR CANADA INC.
Burnaby, BC · Windsor, ON
- $60,000 to $70,000 CAD / year
- Full-time
Experience with JD Edwards and Tungsten (preferred)
Added 1 day ago
KG
Manager, Project Procurement
Kinross Gold Corporation
Toronto, ON
- Full-time
Experience with ERP systems (JD Edwards) is an asset; willingness to travel to project sites as required.
Added 1 day ago
TI
Application Support Specialist
Tolko Industries
Vernon, BC
- Full-time
Experience with Enterprise Resource Planning (ERP) technologies such as Microsoft Dynamics 365, or JD Edwards is an asset.
Added 1 day ago
TI
Application Support Specialist
Tolko Industries
Vernon, BC
- Full-time
Experience with Enterprise Resource Planning (ERP) technologies such as Microsoft Dynamics 365, or JD Edwards is an asset.
Added 1 day ago
CG
Treasury Manager - Corporate
Compass Group Canada
London, ON
- Full-time
Partner with IT and business teams on JD Edwards processes, banking platforms, system maintenance, troubleshooting and treasury-related changes.
Added 2 days ago
C
Operations Analyst
Copeland
Brantford, ON
- Full-time
Experience with ERP systems such as Oracle, SAP, JD Edwards, or similar platforms.
Added 2 days ago
GE
Project Coordinator
Gerrie Electric Wholesale Ltd.
Burlington, ON
- $50,000 to $60,000 CAD / year
- Full-time
Experience working with JD Edwards is a definite asset.
Added 2 days ago
TF
Product Developer
Trophy Foods Inc.
Mississauga, ON
- $70,000 to $85,000 CAD / year
- Full-time
We are looking for a Product Developer to join our dynamic team at Trophy Foods. This position is for an existing vacancy and offers the opportunity to:
Added 2 days ago
TI
Maintenance Superintendent
Tolko Industries
Kamloops 1, BC
- Full-time
Knowledge of computerized maintenance management systems; preferably JD Edwards.
Added 2 days ago
Senior ERP Functional Analyst (JDE)
Quadra
Vaudreuil-Dorion, QC · Delta, BC · Edmonton, AB · Calgary, AB
…help support, shape, implement, optimize and modernize our JD Edwards EnterpriseOne (E1) platform as we continue to grow through business expansion, acquisitions, and digital transformation…
Added 2 days ago
TI
Maintenance Superintendent
Tolko Industries
Kamloops, BC
- Full-time
Knowledge of computerized maintenance management systems; preferably JD Edwards.
Added 2 days ago
EG
Reliability Specialist
Equinox Gold Corp.
Geraldton, ON
- Full-time
Experience with computerized maintenance management systems such as Oracle or JD Edwards is required, with SAP preferred.
Added 2 days ago
MO
Accounts Processing Assistant
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Working knowledge of the following software programs: JD Edwards, Scanman, XplorRecreation, CentralSquare Property Tax (or similar software programs to the ones listed)
Added 2 days ago
NA
Human Resources Coordinator
North American Construction Group Inc.
Acheson, AB
- Full-time
Experience working with HRIS systems and maintaining data integrity. Experience working with JD Edwards is considered an asset.
Added 2 days ago
MC
Foreman - Equipment Maintenance
Morgan Construction & Environmental Ltd.
AB
- Other
Hands-on CMMS experience (SAP PM, JD Edwards, Maximo or similar), including creating and closing work orders, recording labour and parts, and pulling equipment history
Added 2 days ago
Senior Railway Structures Manager
RailWorks
Mississauga, ON
Knowledge utilizing design and construction applications such as AutoCAD, Microsoft Office products, Primavera, Hard Dollar, Austin Lane or JD Edwards software.
Added 3 days ago
PR
Senior Railway Structures Manager
PNR RailWorks
Mississauga, ON
- Full-time
Knowledge utilizing design and construction applications such as AutoCAD, Microsoft Office products, Primavera, Hard Dollar, Austin Lane or JD Edwards software.
Added 3 days ago
SA
Construction Director
Stelumar Advanced Manufacturing Inc.
Canada
- Full-time
Working knowledge of JD Edwards (JDE), MS Project, AutoCAD and Procore.
Added 3 days ago
TC
Human Resources Assistant (Temporary, up to 6 months)
The City of Guelph
Guelph, ON
- Other
Coordinate and provide support for all recruitment software systems including iCIMS (Applicant Tracking System) and JD Edwards (Human Resources Information System).
Added 4 days ago
L
Sales Manager - Healthcare - Central Canada
Linde
Markham, ON
- Full-time
Comfort with technology is important, especially with tools like MS Dynamics 365 and JD Edwards, plus being a team player who collaborates well with others
Added 4 days ago
NG
Underground Maintenance Short Term Scheduler (Dispatch)
New Gold Inc.
Emo, ON
- Full-time
Previous experience with SAP software is desired. Previous experience with CMMS software including, but not limited to JD Edwards, Oracle, MIMS/Ellipse, Pronto, or other would be an asset.
Added 4 days ago
Methods Planner Technician
I M P Group International Inc.
Amherst, NS
Create and maintain the ‘Item Masters and Item Branch’ records in JD Edwards per applicable procedures.
Added 4 days ago
Senior ERP Functional Analyst (JDE)
Quadra
Delta, BC · Edmonton, AB · Calgary, AB
…help support, shape, implement, optimize and modernize our JD Edwards EnterpriseOne (E1) platform as we continue to grow through business expansion, acquisitions, and digital transformation…
Added 4 days ago
JI
Coordonnateur(trice) chaîne d'approvisionnement / Supply Chain Coordinator
JAM Industries
Baie-D'Urfé, QC
- Full-time
Familiarité avec les systèmes ERP (Oracle/JD Edwards) et Fresh Service.

Tolko Industries

Application Support Specialist

Vernon, BC, Canada

The expected base salary range for this position is $60,000 to $80,000 per year. · Full-time

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Job details

Pay: The expected base salary range for this position is $60,000 to $80,000 per year.
Job type: Full-time
Apply by: Nov 15, 2026
Experience: 3+ years’ experience in customer service and application or systems support in a support role or equivalent.
Posting language: English
Posted: Oct 16, 2026

Original job description

Application Support SpecialistVernon, British Columbia

Our Application Support Specialist thrives in dynamic environments, always seeking new challenges and growth opportunities. With a passionate focus on both people and operational excellence, they play a vital role in supporting Tolko’s Sales, Marketing, and Logistics teams. If you’re ready for the perfect blend of innovation and impact, read on to learn more!

We’re looking for an Application Support Specialist to join our head office in Vernon, British Columbia. Here, you’ll be part of Tolko’s corporate service group, collaborating with Sales, Marketing & Logistics, Finance, Accounting & Credit, IT, Procurement, and Human Resources.

Our ideal candidate has the following qualifications:

3+ years’ experience in customer service and application or systems support in a support role or equivalent.
Demonstrated understanding of ITIL Procedures, including incident, problem, and change management.
Proven client/customer support experience in a medium to large business environment.
Broad-based business skills and acumen.
Strong understanding of business concepts and processes, combined with technical systems experience.
Experience with finance, work management, inventory, order to cash, and customer relationship processes.
Experience with Enterprise Resource Planning (ERP) technologies such as Microsoft Dynamics 365, or JD Edwards is an asset.
Self-starter with a solution-focused, creative and collaborative approach.
Strong verbal and written communication skills.
Commitment to integrity and managing sensitive information with discretion.

We value diversity at Tolko and understand that experience and knowledge come in many forms. Even if you don’t have all the qualifications above, we encourage you to apply. We would love to hear your story and have you grow with us.

In this role, you will:

Manage Incident and Service Requests for Tolko’s Sales, Marketing, and Logistics teams using Dynamics AX.
Manage Incident and Service Requests for Tolko's Finance, Procurement and Maintenance teams using JD Edwards.
Coordinate support from internal resources, package vendors, and consultants.
Resolve technical and business operations issues using diagnostic tools and request tracking systems.
Provide remote, in-person, and hands-on desktop assistance.
Communicate issue resolution and status updates to stakeholders.
Identify solutions and contribute to process and procedure documentation.
Offer functional training and quality assurance testing.
Support reporting and maximize effective use of resources and system capabilities.
Bring your ideas, changes, and improvements to Application Support in order to:
- Implement and maintain effective support processes to ensure timely issue resolution and process improvement.
- Develop and maintain documentation for incident tracking and solutions.
- Assist in maximizing the strategic use of system capabilities and the application support function.

So, what’s in it for you?

You’ll take on an exciting new challenge with supportive team members.
You’ll earn a competitive salary based on your skills and experience. The expected base salary range for this position is $60,000 to $80,000 per year.
You will be eligible to participate in Tolko’s bonus program.
You may also be eligible for relocation support including community connections so you can live (and play) where you work.
You’ll be eligible for excellent benefits and access to our retirement plans, so you don’t have to choose between your bottom line and your wellbeing or your future.
You’ll be supported in continued development through on-the-job and classroom training and reimbursement of tuition and membership fees.
You’ll be part of a positive, innovative, and inclusive work environment.

If you want to work in a sustainable, future focused industry, there is no better place than Tolko.  Our family has been producing innovative forest products for over 65 years.  Our focus remains on sustainably managing our forests and our business for upcoming generations.   

We want YOU to join our family. Come Grow Here! Apply today at www.tolko.com/careers.  

Want to know what it’s like to work for Tolko? Hear what our employees have to say!  

About the North Okanagan Valley

The North Okanagan Valley includes the communities of Vernon, Armstrong, Lavington, Lumby and Lake Country, British Columbia.  Surrounded by lakes, these communities provide family-friendly living with lots of amenities, and beautiful weather. Visit one of our local wineries or fine dining restaurants, go boating, hiking, biking, skiing, catch a round of golf, or visit a local market to pick up fresh fruit and produce… whatever your pleasure, you’ll find it here. Watch this video to learn about the region and find out why life is better here.

Follow us on LinkedIn, Facebook, and Twitter to stay up to date on Tolko news and job postings.

To protect the privacy of your personal information, please ensure that when you apply, you are directed to Tolko’s job board at https://recruiting.ultipro.ca or you are accessing Tolko job opportunities through our website at www.tolko.com/careers.

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More about this job

Responsibilities

Manage incidents and service requests across Sales, Marketing, Logistics, Finance, Procurement, and Maintenance teams using Dynamics AX and JD Edwards. Coordinate internal and vendor support, troubleshoot issues, assist users, communicate updates, document solutions, provide training, and improve application support processes.

Requirements

Candidates should have at least three years of customer service and application or systems support experience, ITIL process knowledge, and experience supporting customers in a medium-to-large business. Strong business and technical understanding, communication skills, discretion, and familiarity with finance, inventory, order-to-cash, or ERP systems are sought; Dynamics 365 or JD Edwards experience is an asset.

Skills

Application Support
Customer Service
Incident Management
Problem Management
Change Management
ITIL Procedures
Microsoft Dynamics AX
JD Edwards
ERP Systems
Troubleshooting
Diagnostic Tools
Request Tracking
Business Process Support
Technical Support
Functional Training
Quality Assurance Testing

Benefits

Bonus Program
Relocation Support
Benefits
Retirement Plans
On-The-Job Training
Classroom Training
Tuition Reimbursement
Membership Fee Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Customer Service
ITIL
Incident Management
Problem Management
Change Management
Microsoft Dynamics AX
Microsoft Dynamics 365
JD Edwards
Enterprise Resource Planning
ERP
Sales
Marketing
Logistics
Finance
Procurement
Maintenance
Inventory Management
Order To Cash
Diagnostic Tools
Request Tracking Systems
Desktop Support
Process Documentation
Functional Training
Quality Assurance Testing
Reporting
Process Improvement

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